SCM 300 Exam 1 Davila asu Questions
and Answers
Supply Chain Management - ANSWER-The effective and efficient integration of the
suppliers, manufacturers, transportation organizations and the other parties responsible
for collectively bringing final products and services
procurement - ANSWER-· Branch responsible for obtaining materials, equipment,
products, and services with organizational regulations.
· Consists of finding suppliers, choosing the supplier that offers the best value,
negotiating terms of the purchase, placing orders, and developing long-term
relationships with suppliers
logistics - ANSWER-· Branch responsible for developing the transportation itinerary and
finding the appropriate transportation and storage partners to successfully navigate the
flow of materials from the point of origin to the final destination
· Logistics managers find trucking companies, package the item, find distributors,
organize documentation, rent standardized containers
operations - ANSWER-· Branch responsible for making business processes effective
and efficient. In essence, operations seek to help the organization create high quality
products and/or services using the fewest resources possible.
operations-what they do - ANSWER-Oversee design, operations, and improvement of
production
· Companies want to make these items quickly, with as few workers and machines as
possible, using the least amount of energy, cheapest real estate, and right before the
customer needs them.
reverse logistics - ANSWER-· Flow backward in the supply chain, away from the
consumer and back in the direction of manufacturers (upstream)
· Important segment of the logistics branch. Reminder of how important it is to be
accurate.
Global Supply Chain - ANSWER-· When suppliers, manufacturers, transportation
companies, warehouse and distribution centers, retailers, and other supply chain
partners span across multiple countries and/or continents, those are considered global
supply chains.
advantages of global SCM - ANSWER-proximity, labor costs, etc.
,challenges of global SCM - ANSWER-distance, culture, laws, time zones, etc.
1st Tier Supplier - ANSWER-· A company's direct suppliers
· A firm that directly provides goods and/or services to a company (left)
2nd tier suppliers - ANSWER-· Firm that provides goods and/or services to a company's
first-tier supplier (right)
· Weak 2nd tier suppliers creates problems for 1st tier supplier
downstream supply chain - ANSWER-· Direction that points toward the end consumer
(right)
Downstream activities - ANSWER-include: delivering goods from a manufacturer to a
distributer, suppliers working to get parts prepared in time for manufacturers,
distributors developing relationships with retailers so they can better understand the
retailer's supply chain needs
Upstream Supply Chain - ANSWER-· Direction that points toward the suppliers (left)
Executives that works in upstream supply chain management might be responsible for -
ANSWER-: ensuring that empty boxes at the retail level are returned to the distributor
for reuse, developing relationships with a company's 1st tier suppliers in order to better
communicate the needs of the present and the future
In order for supply chains to function and develop, three things must continuously flow -
ANSWER-o Materials
o Money
o Information
§ If materials stop flowing, nothing will be made
§ If money stops flowing, companies can't buy things
§ If info stops flowing, poor decisions will be made
business model - ANSWER-· Companies plan or purchasing items, transforming them,
delivering them, and selling them for profit
· EX: Amazon VS. Bookstore (Same company, different business model...2 obvious
differences are purchase and delivery)
· Things to think about are....
o Do we sell to companies or individuals?
o Online, in store, or both?
o Individual purchase or subscribe?
o Main parts or disposable parts? (Razor vs. blades)
supply chain visibility - ANSWER-· Ability to see what is happening with inventory
upstream and downstream
· EX: knowing where shipment is, how many is in shipment, and when it will arrive.
· Helpful in making good supply chain decisions
, profit - ANSWER-· Revenue - Cost
· Important supply chain costs: materials, labor, energy, transportation, packaging,
storage, defects, insurance
ROI - ANSWER-= total profit / total investment
competitive priorities - ANSWER-· Cost
· Quality
· Speed
· Flexibility
core competencies - ANSWER-· The primary advantage a company has over its
competitors
· Difficult, or impossible, to replicate
· A company with a core competency has a better: product design, sole access to a
world-class supplier, a culture of happy and motivated employees that are friendly to
customers, or perhaps a well-respected brand name
Stakeholders - ANSWER-· Owners, investor's, stockholders, donors
· Managers, employees, business partners
· Customers, victims, being served
value - ANSWER-· is the ratio of "output purchased" divided by "inputs used to
purchase" the product or service.
· Value can be increased by giving the customer more for the same price, or by giving
them the same amount at a lower price.
o What did I buy? / What did it cost me?
Productivity - ANSWER-· Ratio of outputs to inputs. Companies seek to MAXIMIZE
amount of outputs that can be produced, while trying to MINIMIZE required inputs. Can
only be compared to the productivity of periods that precede present productivity.
7 types of waste - ANSWER-· Defects - Poorly manufactured products are garbage.
· Overproduction - Making products no one needs is a waste of time, money, and effort.
· Transportation - Moving products does not make the products better, in fact it
increases the possibility of theft, damage, and loss.
· Motion - If employees move too much in a supply chain they could get tired, injured,
they may be wasting time.
· Waiting - Work-in-process waiting to be finished was made too early. Items should not
be produced too far in advance of their need.
· Inventory - Items on the shelf are not providing an immediate return and they could get
lost, broken, or stolen.
· Over-Processing - Doing work that is unnecessary or undesired is a waste of time and
resources.
and Answers
Supply Chain Management - ANSWER-The effective and efficient integration of the
suppliers, manufacturers, transportation organizations and the other parties responsible
for collectively bringing final products and services
procurement - ANSWER-· Branch responsible for obtaining materials, equipment,
products, and services with organizational regulations.
· Consists of finding suppliers, choosing the supplier that offers the best value,
negotiating terms of the purchase, placing orders, and developing long-term
relationships with suppliers
logistics - ANSWER-· Branch responsible for developing the transportation itinerary and
finding the appropriate transportation and storage partners to successfully navigate the
flow of materials from the point of origin to the final destination
· Logistics managers find trucking companies, package the item, find distributors,
organize documentation, rent standardized containers
operations - ANSWER-· Branch responsible for making business processes effective
and efficient. In essence, operations seek to help the organization create high quality
products and/or services using the fewest resources possible.
operations-what they do - ANSWER-Oversee design, operations, and improvement of
production
· Companies want to make these items quickly, with as few workers and machines as
possible, using the least amount of energy, cheapest real estate, and right before the
customer needs them.
reverse logistics - ANSWER-· Flow backward in the supply chain, away from the
consumer and back in the direction of manufacturers (upstream)
· Important segment of the logistics branch. Reminder of how important it is to be
accurate.
Global Supply Chain - ANSWER-· When suppliers, manufacturers, transportation
companies, warehouse and distribution centers, retailers, and other supply chain
partners span across multiple countries and/or continents, those are considered global
supply chains.
advantages of global SCM - ANSWER-proximity, labor costs, etc.
,challenges of global SCM - ANSWER-distance, culture, laws, time zones, etc.
1st Tier Supplier - ANSWER-· A company's direct suppliers
· A firm that directly provides goods and/or services to a company (left)
2nd tier suppliers - ANSWER-· Firm that provides goods and/or services to a company's
first-tier supplier (right)
· Weak 2nd tier suppliers creates problems for 1st tier supplier
downstream supply chain - ANSWER-· Direction that points toward the end consumer
(right)
Downstream activities - ANSWER-include: delivering goods from a manufacturer to a
distributer, suppliers working to get parts prepared in time for manufacturers,
distributors developing relationships with retailers so they can better understand the
retailer's supply chain needs
Upstream Supply Chain - ANSWER-· Direction that points toward the suppliers (left)
Executives that works in upstream supply chain management might be responsible for -
ANSWER-: ensuring that empty boxes at the retail level are returned to the distributor
for reuse, developing relationships with a company's 1st tier suppliers in order to better
communicate the needs of the present and the future
In order for supply chains to function and develop, three things must continuously flow -
ANSWER-o Materials
o Money
o Information
§ If materials stop flowing, nothing will be made
§ If money stops flowing, companies can't buy things
§ If info stops flowing, poor decisions will be made
business model - ANSWER-· Companies plan or purchasing items, transforming them,
delivering them, and selling them for profit
· EX: Amazon VS. Bookstore (Same company, different business model...2 obvious
differences are purchase and delivery)
· Things to think about are....
o Do we sell to companies or individuals?
o Online, in store, or both?
o Individual purchase or subscribe?
o Main parts or disposable parts? (Razor vs. blades)
supply chain visibility - ANSWER-· Ability to see what is happening with inventory
upstream and downstream
· EX: knowing where shipment is, how many is in shipment, and when it will arrive.
· Helpful in making good supply chain decisions
, profit - ANSWER-· Revenue - Cost
· Important supply chain costs: materials, labor, energy, transportation, packaging,
storage, defects, insurance
ROI - ANSWER-= total profit / total investment
competitive priorities - ANSWER-· Cost
· Quality
· Speed
· Flexibility
core competencies - ANSWER-· The primary advantage a company has over its
competitors
· Difficult, or impossible, to replicate
· A company with a core competency has a better: product design, sole access to a
world-class supplier, a culture of happy and motivated employees that are friendly to
customers, or perhaps a well-respected brand name
Stakeholders - ANSWER-· Owners, investor's, stockholders, donors
· Managers, employees, business partners
· Customers, victims, being served
value - ANSWER-· is the ratio of "output purchased" divided by "inputs used to
purchase" the product or service.
· Value can be increased by giving the customer more for the same price, or by giving
them the same amount at a lower price.
o What did I buy? / What did it cost me?
Productivity - ANSWER-· Ratio of outputs to inputs. Companies seek to MAXIMIZE
amount of outputs that can be produced, while trying to MINIMIZE required inputs. Can
only be compared to the productivity of periods that precede present productivity.
7 types of waste - ANSWER-· Defects - Poorly manufactured products are garbage.
· Overproduction - Making products no one needs is a waste of time, money, and effort.
· Transportation - Moving products does not make the products better, in fact it
increases the possibility of theft, damage, and loss.
· Motion - If employees move too much in a supply chain they could get tired, injured,
they may be wasting time.
· Waiting - Work-in-process waiting to be finished was made too early. Items should not
be produced too far in advance of their need.
· Inventory - Items on the shelf are not providing an immediate return and they could get
lost, broken, or stolen.
· Over-Processing - Doing work that is unnecessary or undesired is a waste of time and
resources.
