SCM 300 Global Supply Operations
Exam 2-Graded A
Brick and Mortar - ANS-all products and services are sold to customers from physical
stores ex. McDonald's
Online or E-tailing: - ANS-all products and services are sold to customers thru an online
website. Ex. Amazon.com
Bricks and Clicks - ANS-products can be bought from a physical store or from an online
system. Ex. Barnes and Noble and BN.com
Clicks and Calls - ANS-in addition to taking orders via the company website, some
companies will also offer sales via phone. Ex. Lands' End and L.L. Bean
Omni-channel Retailing - ANS-retailers that are fully committed to engaging customers
via catalogs, phone calls, website, email, internet chatrooms, social media sites or
mobile apps, and stores. Ex. Nordstrom
Manufacturers - ANS-companies that actually create finished goods. Retailers then buy
the goods and that retailer is responsible for distribution and storage.
Intellectual Property - ANS-copyrights, patents, trademarks, and other designations that
protect the creative ideas of a company, an artist, or other creator of goods, ideas, and
other output.
Benefits of External Partners: - ANS-- Speed
- Expertise
- Resource utilization
- Focus on core competencies
Risk of External Partners - ANS-- Quality control
- Intellectual Property
- Business Practices
- Loss of strategic flexibility
Offshoring - ANS-a strategy where a company moves manufacturing out of its "home"
country to another country.
Outsourcing - ANS-when a company contracts an outside firm to perform services,
operations, or business processes that could be or were previously performed in-house.
, Offshoring and Outsourcing - ANS-a strategy where a company utilizes a contractor in
another country to perform services and/or operations.
Contract Manufacturers - ANS-a company that produces goods on behalf of another
organization.
Near Sourcing - ANS-a type of offshoring and outsourcing where the location of the
manufacturing facility is relatively close to the location of the consumer
Manufacturing Compliance - ANS-the business behaviors of a manufacturer associated
with following the regulations, practices, and other requirements that their clients have
established.
Manufacturing Audits - ANS-a process whereby companies examine or not their
manufacturing contractors are abiding by the legal and agreed upon regulations,
business practices, and other established manufacturing requirements
Currency Exchange Considerations - ANS-exchange rates can be unpredictable, and
this manufacturing products for Europe in the United States can introduce currency
exchange risk.
Infrastructure - ANS-refers to the physical structures and equipment utilized to move
goods. In addition, could also refer to the organizations that support the movement of
goods.
Customs and Regulations - ANS-gov'ts establish customs agencies to control the goods
that enter and leave a country.
3PL (Third Party Logistics Company) - ANS-a contractor that performs one or more
logistics functions for their client in an effort to facilitate effective and efficient movement
in the supply chain. This 3PL can neither be the buyer nor the seller of the items being
moved.
Freight Forwarder - ANS-a contractor that helps companies organize the efficient and
effective shipment of goods from one point in the supply chain to another.
Customs House Broker - ANS-a contractor that helps a client's goods clear customs in a
foreign country
FTZ: Free trade Zone - ANS-a geographic area sanctioned by the gov't where items are
not under the control of authorities.
Incoterms - ANS-a series of commercial terms, often depicted as three letter acronyms,
established by the International Chamber of Commerce (ICC) to facilitate
communication in commercial transactions. Often seen on logistics documentation.
Exam 2-Graded A
Brick and Mortar - ANS-all products and services are sold to customers from physical
stores ex. McDonald's
Online or E-tailing: - ANS-all products and services are sold to customers thru an online
website. Ex. Amazon.com
Bricks and Clicks - ANS-products can be bought from a physical store or from an online
system. Ex. Barnes and Noble and BN.com
Clicks and Calls - ANS-in addition to taking orders via the company website, some
companies will also offer sales via phone. Ex. Lands' End and L.L. Bean
Omni-channel Retailing - ANS-retailers that are fully committed to engaging customers
via catalogs, phone calls, website, email, internet chatrooms, social media sites or
mobile apps, and stores. Ex. Nordstrom
Manufacturers - ANS-companies that actually create finished goods. Retailers then buy
the goods and that retailer is responsible for distribution and storage.
Intellectual Property - ANS-copyrights, patents, trademarks, and other designations that
protect the creative ideas of a company, an artist, or other creator of goods, ideas, and
other output.
Benefits of External Partners: - ANS-- Speed
- Expertise
- Resource utilization
- Focus on core competencies
Risk of External Partners - ANS-- Quality control
- Intellectual Property
- Business Practices
- Loss of strategic flexibility
Offshoring - ANS-a strategy where a company moves manufacturing out of its "home"
country to another country.
Outsourcing - ANS-when a company contracts an outside firm to perform services,
operations, or business processes that could be or were previously performed in-house.
, Offshoring and Outsourcing - ANS-a strategy where a company utilizes a contractor in
another country to perform services and/or operations.
Contract Manufacturers - ANS-a company that produces goods on behalf of another
organization.
Near Sourcing - ANS-a type of offshoring and outsourcing where the location of the
manufacturing facility is relatively close to the location of the consumer
Manufacturing Compliance - ANS-the business behaviors of a manufacturer associated
with following the regulations, practices, and other requirements that their clients have
established.
Manufacturing Audits - ANS-a process whereby companies examine or not their
manufacturing contractors are abiding by the legal and agreed upon regulations,
business practices, and other established manufacturing requirements
Currency Exchange Considerations - ANS-exchange rates can be unpredictable, and
this manufacturing products for Europe in the United States can introduce currency
exchange risk.
Infrastructure - ANS-refers to the physical structures and equipment utilized to move
goods. In addition, could also refer to the organizations that support the movement of
goods.
Customs and Regulations - ANS-gov'ts establish customs agencies to control the goods
that enter and leave a country.
3PL (Third Party Logistics Company) - ANS-a contractor that performs one or more
logistics functions for their client in an effort to facilitate effective and efficient movement
in the supply chain. This 3PL can neither be the buyer nor the seller of the items being
moved.
Freight Forwarder - ANS-a contractor that helps companies organize the efficient and
effective shipment of goods from one point in the supply chain to another.
Customs House Broker - ANS-a contractor that helps a client's goods clear customs in a
foreign country
FTZ: Free trade Zone - ANS-a geographic area sanctioned by the gov't where items are
not under the control of authorities.
Incoterms - ANS-a series of commercial terms, often depicted as three letter acronyms,
established by the International Chamber of Commerce (ICC) to facilitate
communication in commercial transactions. Often seen on logistics documentation.
