AMCA Medical Assistant Certification TEST
COMPLETE 500 Questions and Detailed
Answers LATEST UPDATE THIS YEAR
QUESTION: Which it the following scheduling methods books several patients around the
A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling - ANSWER-Cluster booking
QUESTION: Which temperature site would give the highest normal values?
A) Rectal
B) Tympanic
c) Oral
D) Armpit - ANSWER-Rectal
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QUESTION: Which of the following describes the patient's chief complaint?
A) The main reason the patient is seeking care that day
B) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
D) The issue that takes the longest for the physician to resolve - ANSWER-The main reason the
patient is seeking care that day.
QUESTION: The selection of one of the three available blood pressure cuff sized depends on
which of the following criteria?
A) Age of the patient
B) Weight of the patient/ size of the arm
c) Chief complaint
D) Position of the patient - ANSWER-Weight of the patient/ size of arm
QUESTION: What is latex sensitivity a type of?
A) Biologic hazard
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B) Chemical hazard
c) Physical hazard
D) Allergic reaction - ANSWER-Allergic reaction
QUESTION: What is the scrubbing of instruments with special brushes and detergents to
remove blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation - ANSWER-Sanitization
What is the best way to address an elderly patient ?
A) Mr. or Mrs
B) Honey or Sweete
C) Last name only
D) First name only - ANSWER-Mr. or Mrs
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QUESTION: When calling a facility to schedule a patient, what is the most important factor to
remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
c) To maintain patient confidentiality
D) To discuss the patients limitations regarding diagnosis - ANSWER-To maintain patient
confidentiality
QUESTION: After how many minutes after a patient has missed an appointment, should the
medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30 - ANSWER-15
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