Page 1 of 136
AMCA Medical Assistant Certification EXAM
ALL QUESTIONS AND VERIFIED SOLUTIONS
LATEST UPDATE THIS YEAR
QUESTION: What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
c) Physical hazard
D) Allergic reaction - ANSWER-Allergic reaction
QUESTION: What is the scrubbing of instruments with special brushes and detergents to
remove blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation - ANSWER-Sanitization
1
, Page 2 of 136
QUESTION: What is the process that involves a soaking or wiping process and inhibits the
activity of disease-causing organisms?
A) Sanitizing
в) Disinfecting
c) Sterilizing
D) Treating with antiseptics - ANSWER-Disinfecting
QUESTION: What is the process used for supplies that would come in contact with internal body
tissue or an open wound, that involves the use of heat (steam) and an autoclave?
A) Sterilization
B) Disinfection
c) Sanitizations
D) Surgical Asepsis - ANSWER-Sterilization
2
, Page 3 of 136
QUESTION: Your are taking vitals on a patient and they complain that they have dizziness every
once in a while. What type of symptom is this?
A) Familial
B) Social
c) Subjective
D) Objective - ANSWER-Subjective
Q; What is the best way to address an elderly patient ?
A) Mr. or Mrs
B) Honey or Sweete
C) Last name only
D) First name only - ANSWER-Mr. or Mrs
QUESTION: When calling a facility to schedule a patient, what is the most important factor to
remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
3
, Page 4 of 136
c) To maintain patient confidentiality
D) To discuss the patients limitations regarding diagnosis - ANSWER-To maintain patient
confidentiality
QUESTION: After how many minutes after a patient has missed an appointment, should the
medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30 - ANSWER-15
QUESTION: Which it the following scheduling methods books several patients around the
A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling - ANSWER-Cluster booking
4
AMCA Medical Assistant Certification EXAM
ALL QUESTIONS AND VERIFIED SOLUTIONS
LATEST UPDATE THIS YEAR
QUESTION: What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
c) Physical hazard
D) Allergic reaction - ANSWER-Allergic reaction
QUESTION: What is the scrubbing of instruments with special brushes and detergents to
remove blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation - ANSWER-Sanitization
1
, Page 2 of 136
QUESTION: What is the process that involves a soaking or wiping process and inhibits the
activity of disease-causing organisms?
A) Sanitizing
в) Disinfecting
c) Sterilizing
D) Treating with antiseptics - ANSWER-Disinfecting
QUESTION: What is the process used for supplies that would come in contact with internal body
tissue or an open wound, that involves the use of heat (steam) and an autoclave?
A) Sterilization
B) Disinfection
c) Sanitizations
D) Surgical Asepsis - ANSWER-Sterilization
2
, Page 3 of 136
QUESTION: Your are taking vitals on a patient and they complain that they have dizziness every
once in a while. What type of symptom is this?
A) Familial
B) Social
c) Subjective
D) Objective - ANSWER-Subjective
Q; What is the best way to address an elderly patient ?
A) Mr. or Mrs
B) Honey or Sweete
C) Last name only
D) First name only - ANSWER-Mr. or Mrs
QUESTION: When calling a facility to schedule a patient, what is the most important factor to
remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
3
, Page 4 of 136
c) To maintain patient confidentiality
D) To discuss the patients limitations regarding diagnosis - ANSWER-To maintain patient
confidentiality
QUESTION: After how many minutes after a patient has missed an appointment, should the
medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30 - ANSWER-15
QUESTION: Which it the following scheduling methods books several patients around the
A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling - ANSWER-Cluster booking
4
