C724 (Information Systems Management) – WGU exam with answers

C724 (Information Systems Management)
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– WGU exam with answers
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Executive information system - CORRECT ANSWERS ✔✔A system
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that facilitates and supports senior managerial decisions.
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Data - CORRECT ANSWERS ✔✔Unorganized data that lacks
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meaning.


Information - CORRECT ANSWERS ✔✔Data that has been |\ |\ |\ |\ |\ |\ |\ |\


organized in a meaningful manner. |\ |\ |\ |\




Information system - CORRECT ANSWERS ✔✔An integrated |\ |\ |\ |\ |\ |\ |\


network of components working together to convert data into
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useful information; includes an input, a process, and an output;
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comprised of people, processes, machines, and information
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technology.


Knowledge - CORRECT ANSWERS ✔✔The practical application of
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information.


Data, Information, and Knowledge example - CORRECT ANSWERS
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✔✔Data: The number of people below the poverty line in the
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region is 50,000. |\ |\ |\

,Information: The number of people below the poverty line
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increases between 2010 and 2018.
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Knowledge: The number of people below the poverty line has
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increased due to stagnating wages and cuts to social programs.
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Decision support system - CORRECT ANSWERS ✔✔This system
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uses models and statistical analysis to help decision makers
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solve problems
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Management information system (MIS) - CORRECT ANSWERS
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✔✔Provides timely and accurate information that enables
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managers to manage their departments more efficiently;
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analyzes performance.
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Transaction processing system - CORRECT ANSWERS
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✔✔information system used for processing patient admissions,
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employee time cards, and purchase orders
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Information management - CORRECT ANSWERS ✔✔The
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management of organizational processes and systems; helps the
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organization reduce costs and adds value to products; helps the
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organization make better managerial decisions; stores and
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processes data. |\




Information technology - CORRECT ANSWERS ✔✔The use of
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computer and telecommunications systems for storing,
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retrieving, and sending information; comprised of hardware,
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software, data, and networks.
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,information technology management - CORRECT ANSWERS
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✔✔the management of hardware, software, data, networks, and
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people that facilitate access to information and allow the
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organization to achieve business objectives. |\ |\ |\ |\




Strategic information system - CORRECT ANSWERS ✔✔provide
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tools used by an organization to accomplish specific tasks to gain
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competitive advantage.
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Social Networking and interpersonal skills. - CORRECT ANSWERS
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✔✔Enhances interpersonal and relationship-forming skills.
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Porters 5 competitive forces - CORRECT ANSWERS ✔✔Intensity
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competitive rivalry |\




bargaining power of customers |\ |\ |\




bargaining power of suppliers |\ |\ |\




threat of new entrants
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threat of substitutes
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Network economics (network-based strategy) - CORRECT
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ANSWERS ✔✔the cost of adding another business participant to a
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business venture is small, the potential gain is great.
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Business ecosystems - CORRECT ANSWERS ✔✔Network of
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businesses involved in delivering a product through mutual
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cooperation.

, Product differentiation (business strategy) - CORRECT ANSWERS
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✔✔offering a higher quality product to differentiate from others in
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the market
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growth (business strategy) - CORRECT ANSWERS ✔✔adding new
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products or new enhancements to existing products
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Enterprise Resource Planning (ERP) - CORRECT ANSWERS |\ |\ |\ |\ |\ |\ |\


✔✔Involves utilizing computer technology to link various aspects |\ |\ |\ |\ |\ |\ |\ |\


of a business; a very complex resource planning system that
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spans the entire business; companies often have difficulty
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implementing the system. |\ |\




Customer Relationship Management (CRM) - CORRECT ANSWERS
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✔✔Allows for personalized communication to customers. |\ |\ |\ |\ |\




Knowledge Management (KM) - CORRECT ANSWERS ✔✔These |\ |\ |\ |\ |\ |\ |\


systems provide tools to help manage organizational knowledge
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and create value to meet business requirements and strategic
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goals.


chief executive officer (CEO) - CORRECT ANSWERS ✔✔also called
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president or managing director, is responsible for the success or
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failure of the company, creating the company culture, selecting
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the senior management team, setting strategy and vision, and
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selecting projects to fund. |\ |\ |\