WGU C724 Book Questions with answers,

WGU C724 Book Questions with answers
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A sales manager is looking to analyze regional sales data,
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forecast future sales, and visualize data trends.
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Which information system supports the sales manager's job
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function? - CORRECT ANSWERS ✔✔Decision support system
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(DSS)


A cashier at a retail store is responsible for recording daily sales,
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processing payments, and issuing receipts.
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Which information system is tailored to support the cashier's job
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function? - CORRECT ANSWERS ✔✔Transaction processing system
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(TPS)
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A manager of a global retail shoe store noticed sales of their
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products declined in a specific region of the country.
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Which type of information system would best help the manager
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understand why? - CORRECT ANSWERS ✔✔Management
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information system (MIS) |\ |\




A copier company has 30 field technicians who have access to
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information to assist with challenging service calls while out in
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the field.|\




Which system should be used to consolidate the relevant
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information and experience? - CORRECT ANSWERS ✔✔Knowledge
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management system (KMS)
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,A highly successful advertising company is about to expand
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nationally. It is very important to find a way to store and |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\


disseminate the clients' branding and style guides throughout the |\ |\ |\ |\ |\ |\ |\ |\


organization. These guides are updated regularly and include
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multiple image files and text documents. |\ |\ |\ |\ |\




Which system should be used to meet the needs of the
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organization? - CORRECT ANSWERS ✔✔An extranet with |\ |\ |\ |\ |\ |\ |\


knowledge management system (KMS) capabilities |\ |\ |\ |\




A business communications consulting firm that services many
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clients in different industries across the United States is looking
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to improve its business processes and financial performance. The
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company provides customized written recommendations about
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how to use a client's existing resources to improve the client's
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internal communications. |\




Which information system should the firm implement? - CORRECT
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ANSWERS ✔✔Extranet
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An organization has noticed a change since it implemented a
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strategic information system. Management has decided to
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conduct an analysis of the organization's change.
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Which three components do strategic information systems
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change? - CORRECT ANSWERS ✔✔Products, services, and
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operating procedures |\




A company has maintained a competitive advantage in its
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industry through innovation. However, it has noticed that it has
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been facing major competition.
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What are the reasons why the competitive advantage of strategic
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systems does not last long? - CORRECT ANSWERS
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, ✔✔Competitors can copy strategic systems, and customer |\ |\ |\ |\ |\ |\ |\


expectations change. |\




A new competitor has entered the market and is offering a
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similar product to the company. The company has decided to
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implement a new system to maintain a competitive advantage.
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Which question should managers ask to identify the systems that
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provide a strategic advantage to their firms? - CORRECT
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ANSWERS ✔✔What are the business and industry value chains
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for this company?
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Which function describes a role of a management information
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system (MIS)? - CORRECT ANSWERS ✔✔Providing leaders with
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current performance reports |\ |\




Which function describes a role of a decision support system
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(DSS)? - CORRECT ANSWERS ✔✔Focusing on unique and rapidly
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changing problems for leaders in the middle of the hierarchy
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Which scenario demonstrates a situation for which a transaction
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processing system (TPS) should be used? - CORRECT ANSWERS|\ |\ |\ |\ |\ |\ |\ |\ |\


✔✔A retail manager is responsible for determining how many
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units of a new product were sold last quarter.
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Which information system is related to answering the question,
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"What is the effect on the return on investment if a factory shuts
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down for three months?" - CORRECT ANSWERS ✔✔Decision
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support system (DSS) |\ |\