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Georgia Access Enrollment Partners: Agents,
Navigators & EDE Platforms Questions and
Correct Answers
What are enrollment partners? Ans: Individuals and
systems that help consumers apply for, understand, and
enroll in health insurance through Georgia Access.
Who are the three types of enrollment partners? Ans:
Agents, Navigators (Assistors), and Enhanced Direct
Enrollment (EDE) partners.
What is the role of agents in the enrollment process? Ans:
Agents are licensed professionals who guide consumers
and can recommend specific plans based on consumer
needs.
What are the main responsibilities of agents? Ans: Assist
with account creation, recommend plans, help with state
changes, and support financial assistance documentation.
What are the requirements for agents? Ans: Must have a
valid health insurance license, complete training, pass
background checks, recertify annually, and can serve
Georgia Access consumers from anywhere in the U.S.
What is the role of navigators (assistors)? Ans: Navigators
help consumers understand and enroll in coverage but
cannot recommend specific plans.
What are the main responsibilities of navigators? Ans:
Assist with account setup, explain eligibility, help with
document uploads, and provide language support.
© 2025 All rights reserved
Georgia Access Enrollment Partners: Agents,
Navigators & EDE Platforms Questions and
Correct Answers
What are enrollment partners? Ans: Individuals and
systems that help consumers apply for, understand, and
enroll in health insurance through Georgia Access.
Who are the three types of enrollment partners? Ans:
Agents, Navigators (Assistors), and Enhanced Direct
Enrollment (EDE) partners.
What is the role of agents in the enrollment process? Ans:
Agents are licensed professionals who guide consumers
and can recommend specific plans based on consumer
needs.
What are the main responsibilities of agents? Ans: Assist
with account creation, recommend plans, help with state
changes, and support financial assistance documentation.
What are the requirements for agents? Ans: Must have a
valid health insurance license, complete training, pass
background checks, recertify annually, and can serve
Georgia Access consumers from anywhere in the U.S.
What is the role of navigators (assistors)? Ans: Navigators
help consumers understand and enroll in coverage but
cannot recommend specific plans.
What are the main responsibilities of navigators? Ans:
Assist with account setup, explain eligibility, help with
document uploads, and provide language support.
© 2025 All rights reserved
