CPI Test questions

Nonverbal Communication PKH Proxemi cs Kinesic s Haptics Proxemics personal space. Kinesics body language Haptics communication through touch Nonverbal Communication: Supportive Stance Reasons for using it: It communicates respect. non threatening Maintains safety How can we modify our supportive stance? remain at an angle and one-leg length away. If the person is sitting you can squat or kneel down and still maintain a supportive stance. Posture-get to their level. What are the 3 Ps of non verbal communication Position, Posture, Proximity How can you modify the 3 Ps to support a person. Position is where you are in relation to others and you can stand, kneel, or sit to the side of an individual at an angle places you in a safer position. Posture is how you hold and move your body. Standing, sitting, kneeling. Also the way you move your hands, arms, head, eye contact Adopting a posture with legs shoulder width apart helps you to remain balanced and nonthreatening. Proximity is the distance between people. Consider gender, relationships, activity. remain at least one arms length away. Paraverbals tone volume cadenc e Verbal Escalation Model Questio ning Refusal Releas e Intimida tion Tension Release Staff approach for the Questioning level of Defensive Behavior Provide a rationale answer for a rationale question. Staff approach for the Refusal level of Defensive Behavior Set reasonable limits Staff approach for the Release level of Defensive Behavior allow venting and possibly move student or audience. Staff approach for the Intimidation level of Defensive Behavior Take all threats seriously and avoid physical interventions unless there is no safer alternative. Keys to Limit Setting SRE Simple/ clear Reason able Enforce able Due Care Guidelines take responsibility for Care, Welfare, Safety, Security of themselves and others and adhere to the following: 1. I am responsible for the safety of others with regards to my actions. 2. I will respect other participants as peers Core Values Words Care, Welfare, Safety, and Security. 11/9/25, 4:50 PM CPI Test questions 2/5 How do the core value words fit with my own values The core values of CPI ( Care, Welfare, Safety, and Security) fit with my core values of integrity, acceptance, honesty, compassion, respect, equality, and trust as they will provide a foundation for integrity in my decision making process when following the principle of CPI. Crisis Development Model/Behavior Levels 1. Anxiety 2. Defensive 3. Risk Behavior 4. Tension Reduction Crisis Development Model Staff Approaches to Behaviors 1. Anxiety - Supportive 2. Defensive- Directive 3. Risk Behavior - Physical Intervention 4. Tension Reduction- Therapeutic Rapport Supportive Approach for helping Anxiety level An empathic, nonjudgmental approach. Listen and allow time Directive Approach for helping Defensive Level Decelerating an escalating behavior. Take control of a potentially escalating behavior. Physical Intervention for Risk Behavior Disengagement and/or holding skills to manage risk behavior. Integrated Experience with the Crisis Behavior Model Behavior influences behavior Empathic Listening 5 characteristics 1- NONJUDGMENTAL 2- undivided attention 3- allow silence for reflection 4- listen for feelings and facts 5- restate and paraphrase Precipitating Factors factors that influence behavior Rational Detachment Ability to manage your own behavior and attitude Integrated Experience behavior of student influences behavior of staff and vice versa Maximizing Productive Responses - Learn to keep yourself safe and learn to keep the individual in crisis safe. - Use a team approach Use of the Decision Making Matrix It is to assess RISK Behavior The Decision Making Matrix rates severity (up) likelihood