WGU - C722 Exam wit verified detailed solutions ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Three essential drivers that must be achieved to generate positive characteristics in project
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
teams - correct answer✔✔Cohesiveness, Trust, Motivation
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
The five stages Dr. Bruce Tuckman (1965) introduced of group development - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔Forming, Storming, Norming, Performing, Adjorning ||\\//|| ||\\//|| ||\\//|| ||\\//||
Forming - correct answer✔✔In this stage, team members may be meeting for the first time. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Often, no one really knows much about anyone else on the team. It may be premature to
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
refer to this group of individuals as a team. It is a time of introduction and forming
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
relationships and understanding from exchange of information. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Storming - correct answer✔✔Team members are beginning to know about each other, but ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
they do not yet understand how to work together. Members may "jockey for position" within
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
the team. The dynamics of working together beyond any written statement of "roles and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
responsibilities" are being established. Personalities surface, showing the strengths, ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
weaknesses, and personal needs of each individual on the team. Integration into a team ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
may come with some struggle and conflict.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Norming - correct answer✔✔Team members have "figured out" how they will interact with ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
each other. Working relationships are beginning to form. Trust and understanding is
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
beginning to form between team members. They are beginning to feel comfortable working ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
together and openly and willingly sharing information. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Performing - correct answer✔✔Team members are fully comfortable working together. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Trust has been developed. Working relationships have jelled. Work is being conducted and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
project progress is occurring. ||\\//|| ||\\//|| ||\\//||
,Adjourning - correct answer✔✔This only occurs when all the team's work has been ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
completed and the team is no longer required. This may occur at any time in the project life ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
cycle.
||\\//||
Co-located Teams - correct answer✔✔involves team members physically working at the ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
same location or holding project meetings together in a common setup.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Virtual Teams - correct answer✔✔are teams whose members interact primarily through ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
electronic communications. Members of a virtual team may be within the same building or ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
across continents. ||\\//||
Two common situations occur that may prompt a change to the baseline scope - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔The scope may be expanded to include additional functionality or the scope may ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
be diminished due to changes in the project environment such as reduced funding or
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
requirements or changing time/due date. ||\\//|| ||\\//|| ||\\//|| ||\\//||
Scope creep - correct answer✔✔occurs when the project team integrates enhancements to
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
the scope without proper evaluation and approval.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
work performance data - correct answer✔✔will identify the work activities that are
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
completed, partially completed, or not started. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
risk register - correct answer✔✔is a list of potential risks, how the risks will be monitored,
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
and what action will be taken should the risk event occur.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
corrective action - correct answer✔✔is a document issued to identify quality failures and ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
how they will be corrected. The deliverable itself may need to be reworked and the project
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
plan may need to be revised to ensure that future deliverables do not include the same
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
error.
,The Four Categories of Change - correct answer✔✔Contingency plans, improvement
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
changes, external events, scope change ||\\//|| ||\\//|| ||\\//|| ||\\//||
The change management system - correct answer✔✔is in place to formally identify,
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
evaluate, decide, and communicate project changes.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Recording - correct answer✔✔is the process of documenting and archiving project-related
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
information.
Reporting - correct answer✔✔is a key nonverbal communications methodology used to
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
inform and to document project information.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Weekly status reports that are often working documents for the team to communicate: -
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
correct answer✔✔Accomplishments, Issues, Schedules, Resource utilization
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Monthly status reports for senior stakeholders that would include: - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔Project overview bragging about progress, Issues including red light (critical) ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
problems needing immediate resolution, yellow light items that are warning flags, and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
resolved issues, Current accomplishments, Future plans for the next month, Resource
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
utilization and plans ||\\//|| ||\\//||
Monthly Financial Report - correct answer✔✔showing progress against the budget
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
quantifying monies spent and planned to be spent and identifying issues with ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
recommendations for resolution ||\\//|| ||\\//||
Change management reporting - correct answer✔✔showing changes identified, requiring
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
approval, and resolution. ||\\//|| ||\\//||
, Project controls - correct answer✔✔are the data gathering, management, and analytical
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
processes used to predict, understand, and constructively influence the time and cost
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
outcomes of a project or program. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Three Aspects of Project Quality - correct answer✔✔quality management, quality
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
assurance, and quality control. ||\\//|| ||\\//|| ||\\//||
Quality management - correct answer✔✔is the process of identifying the customer's
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
requirements and how they will be measured. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Quality assurance - correct answer✔✔is the process of validating that the requirements and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
measurements are appropriate for the project environment.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Quality control - correct answer✔✔is the process of monitoring and changing project
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
execution to ensure that activities are being executed as planned and will result in meeting
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
the customer requirements. It is the monitoring and controlling process that occurs during
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
project execution. ||\\//||
Standards - correct answer✔✔are requirements that are generally accepted by a group of
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
firms that produce similar products or services.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Requirements - correct answer✔✔are what the customer needs to achieve from the ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
completed project. ||\\//||
Quality audits - correct answer✔✔are rigorous reviews of the project performance. These
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
reviews are often completed by groups of experts outside of the project team such as a
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
company's quality assurance (QA) department or an outside consultant. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
positive outcomes of the audit - correct answer✔✔Identifying issues before we go into
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
production
Three essential drivers that must be achieved to generate positive characteristics in project
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
teams - correct answer✔✔Cohesiveness, Trust, Motivation
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
The five stages Dr. Bruce Tuckman (1965) introduced of group development - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔Forming, Storming, Norming, Performing, Adjorning ||\\//|| ||\\//|| ||\\//|| ||\\//||
Forming - correct answer✔✔In this stage, team members may be meeting for the first time. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Often, no one really knows much about anyone else on the team. It may be premature to
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
refer to this group of individuals as a team. It is a time of introduction and forming
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
relationships and understanding from exchange of information. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Storming - correct answer✔✔Team members are beginning to know about each other, but ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
they do not yet understand how to work together. Members may "jockey for position" within
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
the team. The dynamics of working together beyond any written statement of "roles and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
responsibilities" are being established. Personalities surface, showing the strengths, ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
weaknesses, and personal needs of each individual on the team. Integration into a team ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
may come with some struggle and conflict.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Norming - correct answer✔✔Team members have "figured out" how they will interact with ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
each other. Working relationships are beginning to form. Trust and understanding is
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
beginning to form between team members. They are beginning to feel comfortable working ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
together and openly and willingly sharing information. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Performing - correct answer✔✔Team members are fully comfortable working together. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Trust has been developed. Working relationships have jelled. Work is being conducted and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
project progress is occurring. ||\\//|| ||\\//|| ||\\//||
,Adjourning - correct answer✔✔This only occurs when all the team's work has been ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
completed and the team is no longer required. This may occur at any time in the project life ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
cycle.
||\\//||
Co-located Teams - correct answer✔✔involves team members physically working at the ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
same location or holding project meetings together in a common setup.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Virtual Teams - correct answer✔✔are teams whose members interact primarily through ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
electronic communications. Members of a virtual team may be within the same building or ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
across continents. ||\\//||
Two common situations occur that may prompt a change to the baseline scope - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔The scope may be expanded to include additional functionality or the scope may ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
be diminished due to changes in the project environment such as reduced funding or
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
requirements or changing time/due date. ||\\//|| ||\\//|| ||\\//|| ||\\//||
Scope creep - correct answer✔✔occurs when the project team integrates enhancements to
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
the scope without proper evaluation and approval.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
work performance data - correct answer✔✔will identify the work activities that are
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
completed, partially completed, or not started. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
risk register - correct answer✔✔is a list of potential risks, how the risks will be monitored,
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
and what action will be taken should the risk event occur.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
corrective action - correct answer✔✔is a document issued to identify quality failures and ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
how they will be corrected. The deliverable itself may need to be reworked and the project
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
plan may need to be revised to ensure that future deliverables do not include the same
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
error.
,The Four Categories of Change - correct answer✔✔Contingency plans, improvement
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
changes, external events, scope change ||\\//|| ||\\//|| ||\\//|| ||\\//||
The change management system - correct answer✔✔is in place to formally identify,
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
evaluate, decide, and communicate project changes.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Recording - correct answer✔✔is the process of documenting and archiving project-related
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
information.
Reporting - correct answer✔✔is a key nonverbal communications methodology used to
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
inform and to document project information.
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Weekly status reports that are often working documents for the team to communicate: -
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
correct answer✔✔Accomplishments, Issues, Schedules, Resource utilization
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Monthly status reports for senior stakeholders that would include: - correct
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
answer✔✔Project overview bragging about progress, Issues including red light (critical) ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
problems needing immediate resolution, yellow light items that are warning flags, and
||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
resolved issues, Current accomplishments, Future plans for the next month, Resource
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utilization and plans ||\\//|| ||\\//||
Monthly Financial Report - correct answer✔✔showing progress against the budget
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quantifying monies spent and planned to be spent and identifying issues with ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
recommendations for resolution ||\\//|| ||\\//||
Change management reporting - correct answer✔✔showing changes identified, requiring
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approval, and resolution. ||\\//|| ||\\//||
, Project controls - correct answer✔✔are the data gathering, management, and analytical
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processes used to predict, understand, and constructively influence the time and cost
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outcomes of a project or program. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Three Aspects of Project Quality - correct answer✔✔quality management, quality
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assurance, and quality control. ||\\//|| ||\\//|| ||\\//||
Quality management - correct answer✔✔is the process of identifying the customer's
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requirements and how they will be measured. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
Quality assurance - correct answer✔✔is the process of validating that the requirements and
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measurements are appropriate for the project environment.
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Quality control - correct answer✔✔is the process of monitoring and changing project
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execution to ensure that activities are being executed as planned and will result in meeting
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the customer requirements. It is the monitoring and controlling process that occurs during
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project execution. ||\\//||
Standards - correct answer✔✔are requirements that are generally accepted by a group of
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firms that produce similar products or services.
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Requirements - correct answer✔✔are what the customer needs to achieve from the ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
completed project. ||\\//||
Quality audits - correct answer✔✔are rigorous reviews of the project performance. These
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reviews are often completed by groups of experts outside of the project team such as a
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company's quality assurance (QA) department or an outside consultant. ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//|| ||\\//||
positive outcomes of the audit - correct answer✔✔Identifying issues before we go into
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production
