HFT2220 Human Resources Exam Questions with
Correct Answers
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Terms in this set (145)
**Which of the following Minimum wage and health care regulations
national level changes will
impact employee
expectations for fair
wages and competitive
benefits
The hospitality industry true
consists of a combination
of lodging, food, and
recreation services
The U.S. government Lodging, foodservice, and recreation businesses that
states that the hospitality serve individuals and groups away from home.
industry is comprised of
Which statement best Small and independently owned
describes the types of
facilities that comprise the
majority of the industry?3
One way of looking at the Both A and B are true
human resources needed The complexity of the product
in our industry is to classify The amount of service that is provided to customers
operations based on _____.
,The service-profit chain Organizational effectiveness, employee satisfaction,
shows the relationship service quality, customer satisfaction, loyalty profit
from ________.
____ is defined as the total Human Capital
skills, knowledge, and
attributes of people in
organizations
Which of the following Hiring and developing employees who are service-
statements best describes oriented, empowered, and committed to the goals of
how hospitality managers the organization.
can increase human
capital?
The ____ in the number of Increase, less
applicants for jobs means
that we can hire qualified
people for ____ money
Which of the following Outsourcing
alternative methods to
hiring full-time employees
allows for constant and
predictable labor costs?
The process of taking a Strategic Human Resources Management
long-term approach to
HRM by identifying the
requirements for and
contributions of human
resources in achieving
major long-term business
objectives is called ____.
, Discrimination that follows true
the guidelines, laws, and
regulations of the Equal
Employment Opportunity
Commission (EEOC) is
legal.
The Civil Rights Act of true
1964 prohibits unfair
employment
discrimination based on
gender (sex), race, color,
national origin, or religion.
The Four-Fifths Rule or 80 As an affirmative action program to avoid adverse
Percent Rule was impact on any racial, ethnic, or gender group during
established employee selection procedures
The basic rights of A free meal after 3 hours of labor
employees include all of
the following except:
Which of the following Civil Rights Act of 1964
federal labor laws was
credited with initiating the
Equal Employment
Opportunity Commission?
Human Resources Retaining legal counsel with employment law
Managers are responsible expertise
for all of the following
except
Which of the following is Burden of proof lies with the complainant
not one of the three
elements to a disparate
treatment claim?
Correct Answers
Save
Terms in this set (145)
**Which of the following Minimum wage and health care regulations
national level changes will
impact employee
expectations for fair
wages and competitive
benefits
The hospitality industry true
consists of a combination
of lodging, food, and
recreation services
The U.S. government Lodging, foodservice, and recreation businesses that
states that the hospitality serve individuals and groups away from home.
industry is comprised of
Which statement best Small and independently owned
describes the types of
facilities that comprise the
majority of the industry?3
One way of looking at the Both A and B are true
human resources needed The complexity of the product
in our industry is to classify The amount of service that is provided to customers
operations based on _____.
,The service-profit chain Organizational effectiveness, employee satisfaction,
shows the relationship service quality, customer satisfaction, loyalty profit
from ________.
____ is defined as the total Human Capital
skills, knowledge, and
attributes of people in
organizations
Which of the following Hiring and developing employees who are service-
statements best describes oriented, empowered, and committed to the goals of
how hospitality managers the organization.
can increase human
capital?
The ____ in the number of Increase, less
applicants for jobs means
that we can hire qualified
people for ____ money
Which of the following Outsourcing
alternative methods to
hiring full-time employees
allows for constant and
predictable labor costs?
The process of taking a Strategic Human Resources Management
long-term approach to
HRM by identifying the
requirements for and
contributions of human
resources in achieving
major long-term business
objectives is called ____.
, Discrimination that follows true
the guidelines, laws, and
regulations of the Equal
Employment Opportunity
Commission (EEOC) is
legal.
The Civil Rights Act of true
1964 prohibits unfair
employment
discrimination based on
gender (sex), race, color,
national origin, or religion.
The Four-Fifths Rule or 80 As an affirmative action program to avoid adverse
Percent Rule was impact on any racial, ethnic, or gender group during
established employee selection procedures
The basic rights of A free meal after 3 hours of labor
employees include all of
the following except:
Which of the following Civil Rights Act of 1964
federal labor laws was
credited with initiating the
Equal Employment
Opportunity Commission?
Human Resources Retaining legal counsel with employment law
Managers are responsible expertise
for all of the following
except
Which of the following is Burden of proof lies with the complainant
not one of the three
elements to a disparate
treatment claim?
