DELL CERTIFICATION TEST MOST TRUSTED 2025–2026
EXAM STUDY SET INCLUDING VERIFIED ANSWERS,
KEY CONCEPTS, AND FULL EXPLANATIONS FOR
COLLEGE, NURSING, AND BUSINESS STUDENTS
If ePSA passes the hard drive test and still the system does not load the operating system, wha
t could the issue be? - CORRECT ANSWER -Corrupt or missing operating system
State true or false: WLAN stands for Wide Local Area Network - CORRECT ANSWER -False
When do you select the BT disabled setting in Service Menu of Manufacturing Mode? (SMMM)
- CORRECT ANSWER -If BT Disabled label is present inside the bottom door or chassis
Choose all that Apply: Which of the following platform uses both Key and Button Sequence Trig
ger? Select the correct responses and click submit. - CORRECT ANSWER -
Convertible Platform and Detachable Platform
Choose all that apply: Which of the following statements are true about the New PSU BIST? -
CORRECT ANSWER -
1.) To restart the PSU BIST: Disconnect the AC Power cord for 15 seconds (PSU BIST reset time),
and then plug-
in the AC power cord 2.) To start the PSU BIST: Plug in the AC power cord and note the LED ligh
t status 3.) Ensure to disconnect the ACHpower cord from the PSU, before starting the PSU BIST
If recovery image from both system's primary hard drive and external USB key is present, whic
h image will the BIOS recovery 2 tool select? - CORRECT ANSWER -
Recovery image from external USB key
Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop and determi
ne that the LCD panel is faulty. What troubleshooting steps you will follow before replacing the
LCD Assembly? - CORRECT ANSWER -
1.) Run ePSA, but press esc to stop testing and regain control of the cursor. Double tap on the s
, creen and see if the cursor moves to your pressed location. That will determine if hardware is
EXAM STUDY SET INCLUDING VERIFIED ANSWERS,
KEY CONCEPTS, AND FULL EXPLANATIONS FOR
COLLEGE, NURSING, AND BUSINESS STUDENTS
If ePSA passes the hard drive test and still the system does not load the operating system, wha
t could the issue be? - CORRECT ANSWER -Corrupt or missing operating system
State true or false: WLAN stands for Wide Local Area Network - CORRECT ANSWER -False
When do you select the BT disabled setting in Service Menu of Manufacturing Mode? (SMMM)
- CORRECT ANSWER -If BT Disabled label is present inside the bottom door or chassis
Choose all that Apply: Which of the following platform uses both Key and Button Sequence Trig
ger? Select the correct responses and click submit. - CORRECT ANSWER -
Convertible Platform and Detachable Platform
Choose all that apply: Which of the following statements are true about the New PSU BIST? -
CORRECT ANSWER -
1.) To restart the PSU BIST: Disconnect the AC Power cord for 15 seconds (PSU BIST reset time),
and then plug-
in the AC power cord 2.) To start the PSU BIST: Plug in the AC power cord and note the LED ligh
t status 3.) Ensure to disconnect the ACHpower cord from the PSU, before starting the PSU BIST
If recovery image from both system's primary hard drive and external USB key is present, whic
h image will the BIOS recovery 2 tool select? - CORRECT ANSWER -
Recovery image from external USB key
Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop and determi
ne that the LCD panel is faulty. What troubleshooting steps you will follow before replacing the
LCD Assembly? - CORRECT ANSWER -
1.) Run ePSA, but press esc to stop testing and regain control of the cursor. Double tap on the s
, creen and see if the cursor moves to your pressed location. That will determine if hardware is
