Hootsuite Exam ALL COMPLETE Questions
and Detailed Answers LATEST UPDATE THIS
YEAR
QUESTION: When assigning an incoming Facebook comment to a team member for a response,
why might you want to include a personalized note with the assignment? (pick two)
A) A team member needs to press 'Accept' to an accompanying personalized note in order for it
to enter into their queue
B) To explain to a team member why you chose them to handle it
C) You aren't able to provide personalized notes along with an Assignment
D) To give context about the incoming comment (e.g., that it's a complaint from a
well known customer) - ANSWER-B) To explain to a team member why you chose them to
handle it
D) To give context about the incoming comment (e.g., that it's a complaint from a
well known customer)
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QUESTION: When composing a tweet with images attached in Hootsuite, bear in mind that ___
characters are used up by the photos
A) 24
B) 240
C) 5
D) 100 - ANSWER-A) 24
QUESTION: When using the Instagram integration for Hootsuite, why might you want to set up
a search stream for certain user profiles?
A) so you can frequently and easily engage with key influencer's content and potentially draw
their attention back to your profile
B) to publicly display that you've included them in an Instagram List - which can be helpful for
forging connections with key influencers
C) to keep track of who has unfollowed you
D) so you can track the conversations happening in your area and efficiently connect with
potential new customers
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E) you cannot search by Instagram user profile in Hootsuite, only location, hashtag, and search
term/phrase - ANSWER-A) so you can frequently and easily engage with key influencer's
content and potentially draw their attention back to your profile
Q; Which one of the following is not a use case for the Hootsuite Organizations feature? A)
Control off-brand communications
B) Plan the content publishing schedule in a calendar format
C) Limit access to social network passwords
D) Facilitate team collaboration to address customer feedback on social media E) Specify what
actions team members have permission to perform in Hootsuite - ANSWER-B) Plan the content
publishing schedule in a calendar format
QUESTION: Publisher's calendar view is especially useful for:
A) monitoring whether a customer service query has been addressed B) seeing all your
scheduled posts in a single list
C) approving messages composed by team members
D) identifying gaps in your publishing schedule - ANSWER-D) identifying gaps in your publishing
schedule
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QUESTION: By setting a team member's permissions to 'Can Edit' on a Board in Hootsuite
Analytics, you are granting them:
A) full editing rights to that Board
B) 'Can Edit' is not a valid setting for Boards
C) partial editing rights
D) Team Admin level permissions for that Board E) Admin level permissions for that Board -
ANSWER-A) full editing rights to that Board
QUESTION: A Board has a flexible, interactive interface into which you can drag and drop an
unlimited number of:
A) trendwatchers, which are pre-set displays of Line Charts, Tables, and TreeMaps B) overviews,
which are pre-set collections of metrics data
C) campaigns, each of which are targeted at a social media objective or goal
D) Widgets/Metrics, which are individual displays of a specific metric
E) templates, which are individual displays of a specific metric - ANSWER-D) Widgets/Metrics,
which are individual displays of a specific metric
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