Preparedness Baseline Exam Knowledge Questions with
Expertly Written Financial Solutions 2025/2026
Self-Control Bias - correct answer Poor financial decisions are made for immediate
gratification
status quo bias - correct answer comfort with the existing situation and unwilling to
make changes even if it would benefit you.
Nondirective Counseling Skills - correct answer Encourages clients to reflect and
share their goals allowing a client to open up
Affinity Bias - correct answer Wanting to make decisions based on values and beliefs
Directive Counseling Skills - correct answer Planner guides the discussion in
presenting the ideas
Clarification - correct answer Ensures the planner understands the client, asking
questions to illustrate the clients point
Paraphrase - correct answer Rephrasing the clients statements and restating their
meanings
Summarizing - correct answer Briefly outlines the discussion, verifies the clients key
goals are being accounted
Reframing - correct answer Helps clients shift their perspective by considering things
from another viewpoint
,Explanation - correct answer Descriptive statement used to make somethin more
straightforward or understandable
Advice - correct answer Giving direction to a client. One of the most utilized directive
skills
Politeness and Sensibility - correct answer Behaving in a socially acceptable way and
responding thoughtfully to clients
Inclusion and Exclusion - correct answer Delivering messages to all clients to show
they are valued and not excluded individuals through technical language
Standards of Professional Conduct - correct answer I: Fiduciary Duty
II: Integrity
III: Competence
IV: Diligence
V: Professionalism
VI: Confidentiality
Financial planning CFPB Definition - correct answer a collaborative process that helps
maximize a Clients potential for meeting life goals through financial advice that
integrates relevant elements of the clients personal and financial circumstances
Comprehensive Financial Plan - correct answer a financial plan that incorporates a
clients full financial picture regarding retirement, insurance and estate planning needs
Targeted Financial Plan - correct answer a financial plan that only focuses on a
singular financial goal for a client such as saving for a down payment or education
savings for a child.
3 elements of setting up a financial goal - correct answer Purpose, Timeframe, Amount
, Qualitative Data - correct answer Data that covers the client side of finance ie. goals,
rapport, values, belief and risk tolerance
Quantitative Data - correct answer Data that deals with objective things like assets and
liabilities.
2 types of Biases - correct answer Cognitive Biases: Decision making errors on well
known concepts that may or may no be correct
Emotional Biases: impulsive based feelings of individuals when a choice is made
Illusion of Control - correct answer When you believe you can control the outcome of
an event when you cannot
Money Illusion - correct answer When people believe money will hold its same value
over the course of time.
Conservatism Bias - correct answer Not changing your belief even with the presence
of new information
Mental Accounting - correct answer When a client mentally separates their money into
different accounts meant for different purposes
self-attribution bias - correct answer A bias in which people take personal credit for
successes and attribute failures to external factors outside the individual's control.
Monitoring progress and updating - correct answer During the monitoring progress and
updating step, the planner periodically reviews the performance of a client's
investments. LO 1-3
Potential problems that might interfere with clients achieving their objectives are
identified in which of the following steps in the financial planning process?