Florida Child Welfare Case Manager
Certification Exam
Health and safety of children - ANSWER>>Of paramount concern
Appropriate questions for pre-school child - ANSWER>>Tell me about the time dad hit
you.
Best way to begin discussion about sensitive topic - ANSWER>>Use an indirect
question
Interview structure - ANSWER>>Goes from general to specific topics
Example of open and exception finding question - ANSWER>>Tell me about the times
he is able to be patient.
Example of closed leading question - ANSWER>>You really like going to school, don't
you?
Unsafe in-home cases involving domestic violence - ANSWER>>Requires 2 safety
plans
Components of domestic violence - ANSWER>>Isolation, Intimidation, Economic
abuse, Blaming
Domestic violence vs family violence - ANSWER>>False
Stages in the cycle of domestic violence - ANSWER>>Incident, Tension building,
Reconciliation, Calm
Nature of domestic violence events - ANSWER>>Usually an individual, isolated event
Substance abuse effects - ANSWER>>May serve as a dis-inhibitor for the parent, Can
lead to illegal activity, Can drain family resources, May impair child caring behaviors
Specific type of injury or harm to a child - ANSWER>>Maltreatment
Not a Special Condition Referral - ANSWER>>Human Trafficking
Tool for maltreatment description - ANSWER>>Child Maltreatment Index
Long term impacts of trauma - ANSWER>>Childhood developmental delays, higher
rates of adolescence delinquency, Increases in adult psychiatric problems, higher rates
of adolescence drug and alcohol use
, ONLYSTUDENTS
ACE - ANSWER>>Adverse Childhood Experiences
Complex trauma exposures - ANSWER>>Simultaneous occurrence of child
maltreatment, Sequential occurrence of child maltreatment
Chronic trauma and brain development - ANSWER>>Significant impacts to their brain
development
Standard of proof for child safety - ANSWER>>Probable Cause
Types of trauma - ANSWER>>Terrorism, Physical Abuse, Natural Disaster, Sexual
Abuse
Telephone contact with child - ANSWER>>Recorded a client contact
Definition of abuse - ANSWER>>Any willful or threatening act that results in physical,
mental or sexual injury or harm to a child
Definition of neglect - ANSWER>>Deprivation of necessary food, clothing, shelter, or
medical treatment
Requirement of Adoption Assistance and Child Welfare Act - ANSWER>>Mandates
agencies to demonstrate reasonable efforts prior to removing a child
Legislative goals for dependent children - ANSWER>>Safety, permanency and well-
being
Most common maltreatment among infants - ANSWER>>Neglect
Developmental domains for children - ANSWER>>Cognitive, Physical, and Social-
Emotional
Ages and stages of child development - ANSWER>>Birth to 3, Pre-School, School Age,
Adolescence
Basis for ongoing case management intervention - ANSWER>>Children are unsafe due
to impending danger and diminished protective capacities
Present Danger - ANSWER>>Can occur at any time
Assessing - ANSWER>>Continual and dynamic
Danger threat for present danger - ANSWER>>Child has serious illness or injury
(indicative of child abuse) that is unexplained, or explanations are inconsistent with the
illness or injury.