BUS 209 FINAL EXAM STUDY GUIDE 2025/2026
COMPLETE QUESTIONS AND CORRECT DETAILED
ANSWERS WITH RATIONALES || 100% GUARANTEED
PASS <RECENT VERSION>
Transmission Model .....Answer.....focused on linear message
exchange and identified some key steps in the communication
process
active listening .....Answer.....A learned skill that requires you to
attentively focus on the speaker's communication, interpret the
meaning of the content, and respond with feedback to ensure
understanding.
psychological communication barrier .....Answer.....Ex: speaking
to someone who had a hearing loss or a migraine headache
may not listen effectively or interpret what you are saying
,age 2 of 33
Informative presentation .....Answer.....understand or learn
something
Persuasive presentation .....Answer.....believe or do something
Instructional presentation .....Answer.....know how to do something
Collaborative presentation .....Answer.....work together with
others
Encoding .....Answer.....to translate the meaning of a message
into words, images, or actions
Decoding .....Answer.....to interpret the words, images, and
actions of a message and attach meaning to them
social context .....Answer.....the social norms that guide
communication choices.
,age 3 of 33
relational context .....Answer.....your history with the audience.
cultural context .....Answer.....the cultural norms that influence you
and your audience.
feedback .....Answer.....any form of verbal or nonverbal
response to a message
Sematic communication barrier .....Answer.....Language is
ambiguous or difficult to understand
Language communication barrier .....Answer.....When senders
and the receiver do not have a shared language
culture .....Answer.....The shared attitudes, values, and behaviors
that characterize a group of people.
Goal oriented teams .....Answer.....members share a concrete
vision for success.
, age 4 of 33
Promote commitment: make sure all members participate in
decision making.
Result orientated teams .....Answer.....success is measured by
results, not effort.
Give each member a clear role, divide work equitably, have a
timely and effective communication system, give prompt and
helpful feedback.
Have standards teams .....Answer.....hold members accountable.
Refer to standards to help a team to resolve conflict.
ACE .....Answer.....Analyze: your communication situation so that
you make good decisions.
Compose: efficiently and effectively.