1|Page
BUSMHR 3200 FINAL INKS QUESTIONS AND
ANSWERS 2025
Basic levels within the organization - ...ANSWER... ✔
✔individual, team, organization level
Derailers - ...ANSWER... ✔ ✔-insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
Human relations movement - ...ANSWER... ✔ ✔-
increasing numbers of studies/writings from behavioral
scientists focusing on the "human" factor
-collective bargaining legalized in 1935; management
looking for other ways to manage workforce
McGregor's Theory X vs Y - ...ANSWER... ✔ ✔one
doesn't replace the other; just different perspectives on
people
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Theory x - ...ANSWER... ✔ ✔-People dislike work
and
avoid it whenever possible
-People need to be coerced
to work
-People require close
supervision at all times
-Most people prefer to be
directed, have little ambition
and avoid responsibility
-top down hierarchal
Theory y - ...ANSWER... ✔ ✔-Work is seen as a
natural
activity, like play or rest
-Given objectives, people can
be very self-directed
-People become committed to
objectives with some reward
-Most people are ambitious and can accept (and seek
out) responsibility
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-in general people think more progressive way of
looking at people but different perspectives
Strategic Management - ...ANSWER... ✔ ✔-A plan
for integrating goals, tactics, policies and actions into a
meaningful whole
-Has two primary elements
--Strategy Formulation (designing/developing a
strategy)
--Strategy Implementation (making it
happen/implementation)
Strategy Formulation - ...ANSWER... ✔ ✔Devoloping
a strategy
-starts with a vision
-lofty compelling future state they are trying to make
Goes into a mission
Internal Analysis-strengths/weaknesses
External Analysis-Opportunities/threats
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+
vision
mission
goals
= strategic plan
SWOT analysis is commonly used here
Strategy Implementation - ...ANSWER... ✔
✔Galbraith's Star Model
Focuses on 5 critical elements or organization
functioning:
strategy
structure
systems & processes
metrics & rewards
people
*all elements need to be aligned for org. to succeed
Motivation - ...ANSWER... ✔ ✔Psychological (and
physiological) processes that underline the direction,
intensity, and persistence or behavior of thought
BUSMHR 3200 FINAL INKS QUESTIONS AND
ANSWERS 2025
Basic levels within the organization - ...ANSWER... ✔
✔individual, team, organization level
Derailers - ...ANSWER... ✔ ✔-insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
Human relations movement - ...ANSWER... ✔ ✔-
increasing numbers of studies/writings from behavioral
scientists focusing on the "human" factor
-collective bargaining legalized in 1935; management
looking for other ways to manage workforce
McGregor's Theory X vs Y - ...ANSWER... ✔ ✔one
doesn't replace the other; just different perspectives on
people
,2|Page
Theory x - ...ANSWER... ✔ ✔-People dislike work
and
avoid it whenever possible
-People need to be coerced
to work
-People require close
supervision at all times
-Most people prefer to be
directed, have little ambition
and avoid responsibility
-top down hierarchal
Theory y - ...ANSWER... ✔ ✔-Work is seen as a
natural
activity, like play or rest
-Given objectives, people can
be very self-directed
-People become committed to
objectives with some reward
-Most people are ambitious and can accept (and seek
out) responsibility
,3|Page
-in general people think more progressive way of
looking at people but different perspectives
Strategic Management - ...ANSWER... ✔ ✔-A plan
for integrating goals, tactics, policies and actions into a
meaningful whole
-Has two primary elements
--Strategy Formulation (designing/developing a
strategy)
--Strategy Implementation (making it
happen/implementation)
Strategy Formulation - ...ANSWER... ✔ ✔Devoloping
a strategy
-starts with a vision
-lofty compelling future state they are trying to make
Goes into a mission
Internal Analysis-strengths/weaknesses
External Analysis-Opportunities/threats
, 4|Page
+
vision
mission
goals
= strategic plan
SWOT analysis is commonly used here
Strategy Implementation - ...ANSWER... ✔
✔Galbraith's Star Model
Focuses on 5 critical elements or organization
functioning:
strategy
structure
systems & processes
metrics & rewards
people
*all elements need to be aligned for org. to succeed
Motivation - ...ANSWER... ✔ ✔Psychological (and
physiological) processes that underline the direction,
intensity, and persistence or behavior of thought
