Quality improvement, management, and
assurance ABQAURP: 2025 complete
questions and answers
quality should be measured, outcomes are critical evolved from his initial idea. - CORRECT
ANSWER- Abraham Flexner
Boston surgeon, early 1900s. Founded ACS and Hosp Standardization Program which became
JCHO. - CORRECT ANSWER- EA Codman MD
Pioneer leader in health care outcomes research and its implementation, awarded EA Codman
award in 2000. - CORRECT ANSWER- John Williamson MD
individual who brought modern quality assurance techniquest to modern medicine. Emphasized
structure, process and outcomes as focal points of analysis of medical care quality. - CORRECT
ANSWER- Avedis Donabedian MD
Plan Do Check Act. His main work was statistical quality control. - CORRECT ANSWER- Walter
Shewhart
Introduced 14 points for managment and 7 deadly diseases. Believed system had more impact
than individuals. Cited two possible reasons for undesirable performance: special cause and
common cause - CORRECT ANSWER- W. Edwards Deming MD
results from an unpredicted action on a system. Ex: increase LOS due to injuries from hospital
roof collapse. Look like blips on a control chart. Utilize the most resources to correct, but have
the least impact on improving the system - CORRECT ANSWER- Special Cause
day to day variations within a system. Result in zigzagging of the measurement within the
standard deviation. Has the greatest impact on improving pt outcomes. - CORRECT ANSWER-
Common Cause
Total Quality Control. While many factors influence a system, only a vital few factos will
significantly change the system. This is complementary to special cause and common cause. -
CORRECT ANSWER- Joseph Juran
trilogy of quality planning, quality control, and quality improvement. emphasizes the need for the
entire organization to participate. - CORRECT ANSWER- Total Quality Control
Cost of Non-Conformance to help quanitfy the financial benefits of doing things right the first
time. - CORRECT ANSWER- Philip Crosby
umbrella term for entire field of quality review, includes 9 aspects: QA, QI, CQI, TQM,
credentialling, risk managment, UR, MR, infxn control - CORRECT ANSWER- Quality
Management
addresses negative outcomes, sentinel events. Monitors bad events, associated with
punishment of peers. Oldest approach since quality measurement introduced by Flexner. Risk is
assurance ABQAURP: 2025 complete
questions and answers
quality should be measured, outcomes are critical evolved from his initial idea. - CORRECT
ANSWER- Abraham Flexner
Boston surgeon, early 1900s. Founded ACS and Hosp Standardization Program which became
JCHO. - CORRECT ANSWER- EA Codman MD
Pioneer leader in health care outcomes research and its implementation, awarded EA Codman
award in 2000. - CORRECT ANSWER- John Williamson MD
individual who brought modern quality assurance techniquest to modern medicine. Emphasized
structure, process and outcomes as focal points of analysis of medical care quality. - CORRECT
ANSWER- Avedis Donabedian MD
Plan Do Check Act. His main work was statistical quality control. - CORRECT ANSWER- Walter
Shewhart
Introduced 14 points for managment and 7 deadly diseases. Believed system had more impact
than individuals. Cited two possible reasons for undesirable performance: special cause and
common cause - CORRECT ANSWER- W. Edwards Deming MD
results from an unpredicted action on a system. Ex: increase LOS due to injuries from hospital
roof collapse. Look like blips on a control chart. Utilize the most resources to correct, but have
the least impact on improving the system - CORRECT ANSWER- Special Cause
day to day variations within a system. Result in zigzagging of the measurement within the
standard deviation. Has the greatest impact on improving pt outcomes. - CORRECT ANSWER-
Common Cause
Total Quality Control. While many factors influence a system, only a vital few factos will
significantly change the system. This is complementary to special cause and common cause. -
CORRECT ANSWER- Joseph Juran
trilogy of quality planning, quality control, and quality improvement. emphasizes the need for the
entire organization to participate. - CORRECT ANSWER- Total Quality Control
Cost of Non-Conformance to help quanitfy the financial benefits of doing things right the first
time. - CORRECT ANSWER- Philip Crosby
umbrella term for entire field of quality review, includes 9 aspects: QA, QI, CQI, TQM,
credentialling, risk managment, UR, MR, infxn control - CORRECT ANSWER- Quality
Management
addresses negative outcomes, sentinel events. Monitors bad events, associated with
punishment of peers. Oldest approach since quality measurement introduced by Flexner. Risk is
