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HRM 360 EXAM #1 (CSULB) QUESTIONS AND
ANSWERS 2025
Goals - .....ANSWER... ✔✔ What individuals are
trying to accomplish as members of an organization
Oranization - .....ANSWER... ✔✔ Collection of
individuals forming a coordinated system of specialized
activities for the purpose of achieving certain goals over
some extended period of time
Organizational behavior - .....ANSWER... ✔✔ The
study of factors that affect how individuals and groups
act in organizations and how organizations respond to
their environments.
Group - .....ANSWER... ✔✔ two or more people who
interact with each other to accomplish certain goals
Team - .....ANSWER... ✔✔ Group in which members
work together intensively and develop team specific
routines to achieve a common group or goal.
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Virtual Team - .....ANSWER... ✔✔ A group whose
members work together intensively via electronic means,
and who may never actually meet.
Manager - .....ANSWER... ✔✔ Persons who supervise
the activities of one or more employees.
Top Management Teams - .....ANSWER... ✔✔ High-
ranking executives who plan a company's strategy so
that the company can achieve its goals.
Organizational Effectiveness - .....ANSWER... ✔✔ The
ability of an organization to achieve its goals.
4 Principles of Management - .....ANSWER... ✔✔
Planning, controlling, organizing, leading
Planning - .....ANSWER... ✔✔ Decide on
organizational goals and allocate and use resources to
achieve those goals
Organizing - .....ANSWER... ✔✔ Establish the rules
and reporting relationships that allow people to achieve
organizational goals
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Controlling - .....ANSWER... ✔✔ Evaluate how well
the organization is achieving its goals and take action to
maintain and improve performance or take corrective
action
Leading - .....ANSWER... ✔✔ Encourage and
coordinate individuals and groups so that they work
toward organizational goals
Role - .....ANSWER... ✔✔ A set of behaviors or tasks
a person is expected to perform because of the position
he or she holds in a group or organization.
Skill - .....ANSWER... ✔✔ An ability to act in a way
that allows a person to perform well in his or her role.
Conceptual Skill - .....ANSWER... ✔✔ The ability to
analyze and diagnose a situation and to distinguish
between cause and effect.
Human Skill - .....ANSWER... ✔✔ The ability to
understand, work with, lead, and control the behavior of
other people and groups.
HRM 360 EXAM #1 (CSULB) QUESTIONS AND
ANSWERS 2025
Goals - .....ANSWER... ✔✔ What individuals are
trying to accomplish as members of an organization
Oranization - .....ANSWER... ✔✔ Collection of
individuals forming a coordinated system of specialized
activities for the purpose of achieving certain goals over
some extended period of time
Organizational behavior - .....ANSWER... ✔✔ The
study of factors that affect how individuals and groups
act in organizations and how organizations respond to
their environments.
Group - .....ANSWER... ✔✔ two or more people who
interact with each other to accomplish certain goals
Team - .....ANSWER... ✔✔ Group in which members
work together intensively and develop team specific
routines to achieve a common group or goal.
,2|Page
Virtual Team - .....ANSWER... ✔✔ A group whose
members work together intensively via electronic means,
and who may never actually meet.
Manager - .....ANSWER... ✔✔ Persons who supervise
the activities of one or more employees.
Top Management Teams - .....ANSWER... ✔✔ High-
ranking executives who plan a company's strategy so
that the company can achieve its goals.
Organizational Effectiveness - .....ANSWER... ✔✔ The
ability of an organization to achieve its goals.
4 Principles of Management - .....ANSWER... ✔✔
Planning, controlling, organizing, leading
Planning - .....ANSWER... ✔✔ Decide on
organizational goals and allocate and use resources to
achieve those goals
Organizing - .....ANSWER... ✔✔ Establish the rules
and reporting relationships that allow people to achieve
organizational goals
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Controlling - .....ANSWER... ✔✔ Evaluate how well
the organization is achieving its goals and take action to
maintain and improve performance or take corrective
action
Leading - .....ANSWER... ✔✔ Encourage and
coordinate individuals and groups so that they work
toward organizational goals
Role - .....ANSWER... ✔✔ A set of behaviors or tasks
a person is expected to perform because of the position
he or she holds in a group or organization.
Skill - .....ANSWER... ✔✔ An ability to act in a way
that allows a person to perform well in his or her role.
Conceptual Skill - .....ANSWER... ✔✔ The ability to
analyze and diagnose a situation and to distinguish
between cause and effect.
Human Skill - .....ANSWER... ✔✔ The ability to
understand, work with, lead, and control the behavior of
other people and groups.
