NHS 111 EXAM 2 BUNDLE DEAL
What Are The 7 Reasons For 'Early Exit;? -
.....ANSWER... ✔✔ 1. EMERGENCY - Unconscious,
Fitting Or Choking
2. The phone line went dead
3. The ambulance crew arrived before the assessment
has been completed
4. Transfer to a clinician
5. I have terminated the call or the caller has
terminated the call
6. Triage Not Possible
7. The caller decided no further advice was needed
What Are The 7 Reasons for "Transfer to a clinician" ? -
.....ANSWER... ✔✔ 1. Caller refused disposition
2. Difficulty obtaining adequate information ( Two or
more "not sure" answers)
3. Local Policy
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4.Declared Medical History
5. Medication/ Medical procedure enquiry
6. Caller unable to prioritise symptoms
7.Other - A call is complex for some other reason. e.g.
Transgender
Reasons For Triage Not Possible? - .....ANSWER...
✔✔ - Contact is about a dead or dying person
- Contact is a child and os unable to answer questions
- The contact is a remote observer
- The person is on fire
- Other - Communication being difficult
What is a body map area? - .....ANSWER... ✔✔ Areas
of the body to be clicked to access pathways
What is a pathway? - .....ANSWER... ✔✔ A flow chart
used to assess a patients problem, which is presented
in a clear, user friendly way to the system user
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When should the "Other Symptoms" pathway be used?
- .....ANSWER... ✔✔ It is used when there are
unusual symptoms that aren't within any part of the
body map or the patient is vague
When is fever pathway used? - .....ANSWER... ✔✔ It
is ONLY used when there is fever with no other
symptoms. If there are other symptoms you'd follow
the pathway for it.
What must a pre-determined plan consist of to meet
the criteria - .....ANSWER... ✔✔ KFC
Known health issue
Firm plan set in place
Current symptoms
What are not sure answers - .....ANSWER... ✔✔ Due
to the BALANCE OF RISK once you have selected two or
more not sure answers you must transfer to a clinician