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OMGT 5373- QUALITY MANAGEMENT EXAM
BUNDLE DEAL
Which of these are traits of medieval guilds? -
.....ANSWER... ✔✔ -Inspection committees which
recognized superior products with stamps
-Care taken of elderly and infirm members
-Quality standards
-Master/apprentice caste system
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
test and inspection - .....ANSWER... ✔✔ appraisal
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
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returns - .....ANSWER... ✔✔ external failure
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
training - .....ANSWER... ✔✔ prevention
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
periodically measuring the calibration of instruments -
.....ANSWER... ✔✔ appraisal
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
ensuring a design that can be manufactured -
.....ANSWER... ✔✔ prevention
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With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
recallls - .....ANSWER... ✔✔ external failure
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
scrap - .....ANSWER... ✔✔ internal failure
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
quality planning - .....ANSWER... ✔✔ prevention
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
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the type of cost in the right column for the action or
characteristic listed in the left column.
rework - .....ANSWER... ✔✔ internal failure
The concept of quality in products and services can trace
its early roots back to ____________________ -
.....ANSWER... ✔✔ medieval Europe
The birth of the modern total quality movement in the
United States came as a direct response to the quality
revolution in _____ following _________. -
.....ANSWER... ✔✔ Japan, World War II
Juran and Gryna identified 3 groupings of quality
activities, known as the Juran Trilogy. Which of the
following items are not in the Juran Trilogy? -
.....ANSWER... ✔✔ Quality Management
The most widespread alternative structure to the
traditional organization chart and its siloed quality
disciplines is: - .....ANSWER... ✔✔ Cross-Functional
Organization
OMGT 5373- QUALITY MANAGEMENT EXAM
BUNDLE DEAL
Which of these are traits of medieval guilds? -
.....ANSWER... ✔✔ -Inspection committees which
recognized superior products with stamps
-Care taken of elderly and infirm members
-Quality standards
-Master/apprentice caste system
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
test and inspection - .....ANSWER... ✔✔ appraisal
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
,2|Page
returns - .....ANSWER... ✔✔ external failure
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
training - .....ANSWER... ✔✔ prevention
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
periodically measuring the calibration of instruments -
.....ANSWER... ✔✔ appraisal
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
ensuring a design that can be manufactured -
.....ANSWER... ✔✔ prevention
,3|Page
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
recallls - .....ANSWER... ✔✔ external failure
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
scrap - .....ANSWER... ✔✔ internal failure
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
the type of cost in the right column for the action or
characteristic listed in the left column.
quality planning - .....ANSWER... ✔✔ prevention
With reference to Cost of Quality (Prevention,
Appraisal, Internal Failure, and External Failure), write
, 4|Page
the type of cost in the right column for the action or
characteristic listed in the left column.
rework - .....ANSWER... ✔✔ internal failure
The concept of quality in products and services can trace
its early roots back to ____________________ -
.....ANSWER... ✔✔ medieval Europe
The birth of the modern total quality movement in the
United States came as a direct response to the quality
revolution in _____ following _________. -
.....ANSWER... ✔✔ Japan, World War II
Juran and Gryna identified 3 groupings of quality
activities, known as the Juran Trilogy. Which of the
following items are not in the Juran Trilogy? -
.....ANSWER... ✔✔ Quality Management
The most widespread alternative structure to the
traditional organization chart and its siloed quality
disciplines is: - .....ANSWER... ✔✔ Cross-Functional
Organization
