SCOM 123 FINAL EXAM JMU WITH CORRECT
What care cthe cmost ccommon cmyths cabout ccommunication? c- cCORRECT cANS✔✔Communicati
ccommunicating cis cjust ccommon csense, ccommunication cquantity cequals cquality,
Linear cModel c- cCORRECT cANS✔✔Sender csends ca cmessage cthrough ca cchannel cto ca creceive
Interactive cmodel c- cCORRECT cANS✔✔Addition cof cfeedback, csenders cbecome creceivers cand c
c"The cPing cPong cModel"
Transactional cmodel c- cCORRECT cANS✔✔Sender-receivers, cmessage cgoes cboth cways, cboth cp
ccommunication caffects call cparties cinvolved.
Channel c- cCORRECT cANS✔✔Medium cthrough cwhich ca cmessage ctravels, csuch cas coral cor cwr
Sender c- cCORRECT cANS✔✔Initiator cand cencoder
Receiver c- cCORRECT cANS✔✔Decoder cof cmessage
Message c- cCORRECT cANS✔✔Stimulus cthat cproduces cmeaning
Encode c- cCORRECT cANS✔✔To cconvert cfrom cone csystem cof ccommunication cto canother
Decode c- cCORRECT cANS✔✔Extracting cthe cmeaning cof ca cmessage
Context c- cCORRECT cANS✔✔The cenvironment cin cwhich ccommunications coccurs
Fields cof cexperience c- cCORRECT cANS✔✔Cultural cbackground, cethnicity, cgeographic clocation,
cpersonal cexperiences caccumulated cover cthe ccourse cof ca clifetime.
Noise c- cCORRECT cANS✔✔Interference cwith ceffective ctransmission cand creception cof ca cmessa
Feedback c- cCORRECT cANS✔✔Response cof ca cparty cto ca cmessage
Content c- cCORRECT cANS✔✔What cis cactually csaid cand cdone
Relationship c- cCORRECT cANS✔✔How cthe cmessage cdefines cor credefines cthe cassociation cbet
Communication cCompetence c- cCORRECT cANS✔✔Engaging cin ccommunication cwith cothers ctha
ceffective cand cappropriate cin ca cgiven ccontext
, Script c- cCORRECT cANS✔✔A cpredictable csequence cof cevents cthat cindicates cwhat cwe care cexp
csituation
Self-concept c- cCORRECT cANS✔✔The csum ctotal cof ceverything cthat cencompasses cthe cself-refe
Reflected cappraisal c- cCORRECT cANS✔✔messages cyou creceive cfrom cothers cthat cassess cyour
What care csome cof cthe cinfluences con cperception c- cCORRECT cANS✔✔Gender, cculture, cpast ce
ccontext
What cis cself-disclosure c- cCORRECT cANS✔✔The cprocess cof cpurposely crevealing cto cothers cpe
cyourself cthat cis csignificant cand cthat cothers cwould cnot cknow cunless cyou ctold cthem
Breadth c- cCORRECT cANS✔✔The crange cof csubjects cdiscussed
Depth c- cCORRECT cANS✔✔How cpersonal cyou cbecome cwhen cdiscussing ca cparticular csubject
What care cthe crules cfor cconstructively cand cappropriately cself-disclosing cand cresponding cto cself-
cANS✔✔Trust, cReciprocity, cCultural cAppropriateness, cSituational cAppropriateness, cIncremental
Why cis creciprocal csharing cimportant? c- cCORRECT cANS✔✔It cdemonstrates cthat ctrust cand crisk
Self-serving cbias c- cCORRECT cANS✔✔The ctendency cto cattribute cour csuccessful cbehavior cto co
cto cassign cexternal ccircumstances c(situations) cto cour cunsuccessful cbehavior.
First cimpressions c- cCORRECT cANS✔✔The cmental cimage cof ca cperson cthat cis cformed cupon cfi
Primacy ceffect c- cCORRECT cANS✔✔The ctendency cto cbe cmore cinfluenced cby cinitial cinformatio
cinformation cgathered clater
Negativity cbias c- cCORRECT cANS✔✔The ctendency cto cbe cmore cinfluenced cby cnegative cinform
Attribution cerror c- cCORRECT cANS✔✔The ctendency cto coveremphasize cpersonal ctraits cand cund
ccauses cof cother cpeople's cbehavior.
Self-fulfilling cprophecy c- cCORRECT cANS✔✔A cprediction cthat cdirectly cor cindirectly ccauses citse
cterms cof cthe cprophecy citself, cdue cto cpositive cfeedback cbetween cbelief cand cbehavior.
What care cthe c3 cdimensions crelated cto ccommunicating c"empathy" c- cCORRECT cANS✔✔Perspe
cunderstanding, cconcern cfor cothers
Perspective ctaking c- cCORRECT cANS✔✔Trying cto csee cas cothers csee
Emotional cunderstanding c- cCORRECT cANS✔✔Trying cto cparticipate cin cthe cfeelings cof cothers, c
Concern cfor cothers c- cCORRECT cANS✔✔Trying cto ccare cabout cwhat chappens cto cothers
Culture c- cCORRECT cANS✔✔A clearned cset cof cenduring cvalues, cbeliefs, cand cpractices cthat car
clarge cgroup cof cpeople cwith ca ccommon chistory
Ethnocentrism c- cCORRECT cANS✔✔Judging canother cculture csolely con cthe cvalues cof cone's cow
Cultural crelativism c- cCORRECT cANS✔✔An cindividual's cbeliefs cand cactivities cshould cbe cunders
cof cthat cindividual's cown cculture
What care cthe cmost ccommon cmyths cabout ccommunication? c- cCORRECT cANS✔✔Communicati
ccommunicating cis cjust ccommon csense, ccommunication cquantity cequals cquality,
Linear cModel c- cCORRECT cANS✔✔Sender csends ca cmessage cthrough ca cchannel cto ca creceive
Interactive cmodel c- cCORRECT cANS✔✔Addition cof cfeedback, csenders cbecome creceivers cand c
c"The cPing cPong cModel"
Transactional cmodel c- cCORRECT cANS✔✔Sender-receivers, cmessage cgoes cboth cways, cboth cp
ccommunication caffects call cparties cinvolved.
Channel c- cCORRECT cANS✔✔Medium cthrough cwhich ca cmessage ctravels, csuch cas coral cor cwr
Sender c- cCORRECT cANS✔✔Initiator cand cencoder
Receiver c- cCORRECT cANS✔✔Decoder cof cmessage
Message c- cCORRECT cANS✔✔Stimulus cthat cproduces cmeaning
Encode c- cCORRECT cANS✔✔To cconvert cfrom cone csystem cof ccommunication cto canother
Decode c- cCORRECT cANS✔✔Extracting cthe cmeaning cof ca cmessage
Context c- cCORRECT cANS✔✔The cenvironment cin cwhich ccommunications coccurs
Fields cof cexperience c- cCORRECT cANS✔✔Cultural cbackground, cethnicity, cgeographic clocation,
cpersonal cexperiences caccumulated cover cthe ccourse cof ca clifetime.
Noise c- cCORRECT cANS✔✔Interference cwith ceffective ctransmission cand creception cof ca cmessa
Feedback c- cCORRECT cANS✔✔Response cof ca cparty cto ca cmessage
Content c- cCORRECT cANS✔✔What cis cactually csaid cand cdone
Relationship c- cCORRECT cANS✔✔How cthe cmessage cdefines cor credefines cthe cassociation cbet
Communication cCompetence c- cCORRECT cANS✔✔Engaging cin ccommunication cwith cothers ctha
ceffective cand cappropriate cin ca cgiven ccontext
, Script c- cCORRECT cANS✔✔A cpredictable csequence cof cevents cthat cindicates cwhat cwe care cexp
csituation
Self-concept c- cCORRECT cANS✔✔The csum ctotal cof ceverything cthat cencompasses cthe cself-refe
Reflected cappraisal c- cCORRECT cANS✔✔messages cyou creceive cfrom cothers cthat cassess cyour
What care csome cof cthe cinfluences con cperception c- cCORRECT cANS✔✔Gender, cculture, cpast ce
ccontext
What cis cself-disclosure c- cCORRECT cANS✔✔The cprocess cof cpurposely crevealing cto cothers cpe
cyourself cthat cis csignificant cand cthat cothers cwould cnot cknow cunless cyou ctold cthem
Breadth c- cCORRECT cANS✔✔The crange cof csubjects cdiscussed
Depth c- cCORRECT cANS✔✔How cpersonal cyou cbecome cwhen cdiscussing ca cparticular csubject
What care cthe crules cfor cconstructively cand cappropriately cself-disclosing cand cresponding cto cself-
cANS✔✔Trust, cReciprocity, cCultural cAppropriateness, cSituational cAppropriateness, cIncremental
Why cis creciprocal csharing cimportant? c- cCORRECT cANS✔✔It cdemonstrates cthat ctrust cand crisk
Self-serving cbias c- cCORRECT cANS✔✔The ctendency cto cattribute cour csuccessful cbehavior cto co
cto cassign cexternal ccircumstances c(situations) cto cour cunsuccessful cbehavior.
First cimpressions c- cCORRECT cANS✔✔The cmental cimage cof ca cperson cthat cis cformed cupon cfi
Primacy ceffect c- cCORRECT cANS✔✔The ctendency cto cbe cmore cinfluenced cby cinitial cinformatio
cinformation cgathered clater
Negativity cbias c- cCORRECT cANS✔✔The ctendency cto cbe cmore cinfluenced cby cnegative cinform
Attribution cerror c- cCORRECT cANS✔✔The ctendency cto coveremphasize cpersonal ctraits cand cund
ccauses cof cother cpeople's cbehavior.
Self-fulfilling cprophecy c- cCORRECT cANS✔✔A cprediction cthat cdirectly cor cindirectly ccauses citse
cterms cof cthe cprophecy citself, cdue cto cpositive cfeedback cbetween cbelief cand cbehavior.
What care cthe c3 cdimensions crelated cto ccommunicating c"empathy" c- cCORRECT cANS✔✔Perspe
cunderstanding, cconcern cfor cothers
Perspective ctaking c- cCORRECT cANS✔✔Trying cto csee cas cothers csee
Emotional cunderstanding c- cCORRECT cANS✔✔Trying cto cparticipate cin cthe cfeelings cof cothers, c
Concern cfor cothers c- cCORRECT cANS✔✔Trying cto ccare cabout cwhat chappens cto cothers
Culture c- cCORRECT cANS✔✔A clearned cset cof cenduring cvalues, cbeliefs, cand cpractices cthat car
clarge cgroup cof cpeople cwith ca ccommon chistory
Ethnocentrism c- cCORRECT cANS✔✔Judging canother cculture csolely con cthe cvalues cof cone's cow
Cultural crelativism c- cCORRECT cANS✔✔An cindividual's cbeliefs cand cactivities cshould cbe cunders
cof cthat cindividual's cown cculture
