NCOM 1000 FINAL EXAM Questions
with 100% Correct Answers
Why do we communicate? (3) Correct Answer: - to gain a new perspective
- to achieve our desired outcomes
- to improve our skills
What effect does communication have on our physical needs? Correct Answer:
- communication is so important that it's presence or absence affects our health
- it is important to be able to talk things out
- personal communication is essential to our needs
What effect does communication have on our identity Correct Answer:
Communication helps us learn who we are, identity comes from the way we
interact with people
No compunction = no sense of identity
What effect does communication have on our social needs Correct Answer:
Communication is the principle way relationships are created
What effect does communication have on our practical needs Correct Answer:
Communication is an essential part of effectiveness in many situations ( being
able to tell people what you need, want - listening to what others need or want)
What are the five principles of communication? Correct Answer: 1)
transactional
,2) intentional/unintentional
3) content & relational
4) irreversible
5) unrepeatable
Describe the first principle of communication: transactional Correct Answer:
Depends on the involvement of the partner, a dynamic process with a degree
of mutual influence - give and take
Describe the second principle of communication: intentional/unintentional
Correct Answer: Some communication is deliberate, and sometimes we
overhear others talking around us
Describe the third principle of communication: content & relational Correct
Answer: Paying attention to the topic is influenced by how I feel about it and he
person I'm talking with
Describe the fourth principle of communication: irreversible Correct Answer:
Cannot take back what has been said but further explanation can help clear
up confusion
Describe the fifth principle of communication: unrepeatable Correct Answer:
Both sender & receiver change with communication making it impossible to
reappear the same message twice
Common communication misconceptions (4) Correct Answer: - not all
communication seeks understanding
- more communication is not always better
- communication will solve all problems
,- effective communication is not a natural ability
Quantitative Correct Answer: Any interaction between two people or more
Qualitative Correct Answer: When people treat each other as unique
individuals, regardless of context or the amount of people involved
Pros of computer mediated communication (3) Correct Answer: - allows people
who tend to be more shy interact more
- you can chose whether or not to respond
- allows you to communicate easier demographically
Cons of computer mediated communication (2) Correct Answer: - greater
chance of misunderstanding, lacks emotion
- once it's on the internet you can't take it off
Characteristics of competent communication: (7) Correct Answer: - large
repertoire of skills
- adaptability
- ability to perform skillfully
- involvement
- empathy and perspective
taking
- cognitive complexity
, - self-monitoring
What is self-concept? Correct Answer: A relatively stable set of perceptions I
hold of myself
What is self-esteem? Correct Answer: How I feel about myself and my abilities to
achieve my goals
What is self-control? Correct Answer: Aka self regulation - how well I can change
my thoughts, emotions, moods, impulses or performances in order to achieve
my goal or meet a social/cultural expectation
When does the development of self-concept begin? Correct Answer: 6-7
months of age
Development of self-concept: reflected appraisals Correct Answer: The theory
that a persons self-concept matches the way the person believes others regard
him/her
Requirements of reflected appraisal (4) Correct Answer: 1) Competence
2) Highly personal
3) Reasonable
4) Consistent and numerous
Development of self-concept: social comparisons Correct Answer: An
evaluation of oneself by way of comparison to others
Development of self-concept: language & identity (2) Correct Answer:
Language has implications for shaping the way we think & feel about ourselves -
those who don't speak the dominant language may feel like an "out-group"
with 100% Correct Answers
Why do we communicate? (3) Correct Answer: - to gain a new perspective
- to achieve our desired outcomes
- to improve our skills
What effect does communication have on our physical needs? Correct Answer:
- communication is so important that it's presence or absence affects our health
- it is important to be able to talk things out
- personal communication is essential to our needs
What effect does communication have on our identity Correct Answer:
Communication helps us learn who we are, identity comes from the way we
interact with people
No compunction = no sense of identity
What effect does communication have on our social needs Correct Answer:
Communication is the principle way relationships are created
What effect does communication have on our practical needs Correct Answer:
Communication is an essential part of effectiveness in many situations ( being
able to tell people what you need, want - listening to what others need or want)
What are the five principles of communication? Correct Answer: 1)
transactional
,2) intentional/unintentional
3) content & relational
4) irreversible
5) unrepeatable
Describe the first principle of communication: transactional Correct Answer:
Depends on the involvement of the partner, a dynamic process with a degree
of mutual influence - give and take
Describe the second principle of communication: intentional/unintentional
Correct Answer: Some communication is deliberate, and sometimes we
overhear others talking around us
Describe the third principle of communication: content & relational Correct
Answer: Paying attention to the topic is influenced by how I feel about it and he
person I'm talking with
Describe the fourth principle of communication: irreversible Correct Answer:
Cannot take back what has been said but further explanation can help clear
up confusion
Describe the fifth principle of communication: unrepeatable Correct Answer:
Both sender & receiver change with communication making it impossible to
reappear the same message twice
Common communication misconceptions (4) Correct Answer: - not all
communication seeks understanding
- more communication is not always better
- communication will solve all problems
,- effective communication is not a natural ability
Quantitative Correct Answer: Any interaction between two people or more
Qualitative Correct Answer: When people treat each other as unique
individuals, regardless of context or the amount of people involved
Pros of computer mediated communication (3) Correct Answer: - allows people
who tend to be more shy interact more
- you can chose whether or not to respond
- allows you to communicate easier demographically
Cons of computer mediated communication (2) Correct Answer: - greater
chance of misunderstanding, lacks emotion
- once it's on the internet you can't take it off
Characteristics of competent communication: (7) Correct Answer: - large
repertoire of skills
- adaptability
- ability to perform skillfully
- involvement
- empathy and perspective
taking
- cognitive complexity
, - self-monitoring
What is self-concept? Correct Answer: A relatively stable set of perceptions I
hold of myself
What is self-esteem? Correct Answer: How I feel about myself and my abilities to
achieve my goals
What is self-control? Correct Answer: Aka self regulation - how well I can change
my thoughts, emotions, moods, impulses or performances in order to achieve
my goal or meet a social/cultural expectation
When does the development of self-concept begin? Correct Answer: 6-7
months of age
Development of self-concept: reflected appraisals Correct Answer: The theory
that a persons self-concept matches the way the person believes others regard
him/her
Requirements of reflected appraisal (4) Correct Answer: 1) Competence
2) Highly personal
3) Reasonable
4) Consistent and numerous
Development of self-concept: social comparisons Correct Answer: An
evaluation of oneself by way of comparison to others
Development of self-concept: language & identity (2) Correct Answer:
Language has implications for shaping the way we think & feel about ourselves -
those who don't speak the dominant language may feel like an "out-group"
