MANAGEMENT TEST BANK 2025, Q &
A, A+ GUARANTEED.
1. What is the purpose of the management process?
Answer: To achieve organizational objectives.
2. By definition, organizations are _______ entities.
Answer: Social entities.
Which of these is the process of inspiring, influencing, and guiding others to participate
in a common effort?
Answer: Leadership.
Being a good manager means focusing on all the following, except:
Answer: Articulating a vision.
A ______ puts people first, whereas a(n) ________ puts customers first.
Answer: Leader; Manager.
_________ is the newest approach in the evolution of leadership theory.
Answer: Transformational.
Sandie can read her own emotions and accurately assess her strengths and weaknesses.
Which leader trait does she possess?
Answer: Self-awareness.
"Being a time-consuming process" is the main weakness of which classic leadership
style?
Answer: Democratic.
A manager with a classic laissez-faire leadership style would be likely to say:
Answer: “Go do things your way.”
In which leadership style does the leader delegate a great deal of authority while
retaining ultimate responsibility?
Answer: Authoritarian.
The path-goal theory of leadership is based on:
Answer: Expectancy Theory.
, Which leader behavior in the path-goal theory involves being approachable and showing
concern for employee well-being?
Answer: Supportive.
Jeff is teaching Lexie new software. When she performs correctly while learning, he
should provide _________ reinforcement.
Answer: Continuous.
__________ change is NOT represented on the vertical or horizontal axis of the
Nadler-Tushman model.
Answer: Segmented.
Adding a night shift to handle higher demand is an example of what type of change?
Answer: Incremental.
If employees fear or dislike change, managers using the contingency approach should:
Answer: Be a positive role model for the vision of a better way.
What strategy should managers use to overcome resistance to change when the goal is
prevention rather than cure?
Answer: Education and Communication.
______________ refers to systematically following up a change program for lasting
results.
Answer: Refreezing.
By definition, conflict involves what kind of behaviors?
Answer: Incompatible behaviors.
The first step in the Added Value Negotiating (AVN) process is:
Answer: Clarifying interests.
3. By definition, how many people does it take to make an organization?
Answer: Two or more.
4. “Two heads are sometimes better than one” describes which organizational
characteristic?
Answer: Coordination of effort.
5. Which characteristic gives an organization focus and its members a rallying point?
Answer: Common purpose or goal.
6. Which term is defined as the right to direct the actions of others?
Answer: Authority.