age 1 of 38
PEAT EXAM 1STUDY GUIDE 2025/2026 ACCURATE
QUESTIONS AND CORRECT DETAILED ANSWERS WITH
RATIONALES || 100% GUARANTEED PASS <LATEST
VERSION>
Organizational Behavior .......Answer.........study of human
behavior in organizational settings, interaction between human
behavior and the organization
Human Resource Management .......Answer.........set of
organizational activities directed at attracting, developing, and
maintaining an effective workforce
Differentiation .......Answer.........emphasis on customer services
and need for employees to be highly motivated to create
customer service cultures
,age 2 of 38
Strategic Context of OB .......Answer.........based on creating and
maintaining a competitive advantage
Cost Leadership .......Answer.........paying workers very little and
focusing on increased automation
Specialization .......Answer.........requires employees with special
skills and abilities
Diversity .......Answer.........variety of observable and
unobservable similarities and differences between people
surface-level diversity .......Answer.........observable differences in
people (i.e. age, race, physical abilities)
deep-level diversity .......Answer.........differences that cannot be
seen directly (i.e. goals, personality, values)
,age 3 of 38
Separation Diversity .......Answer.........differences in positions or
opinions among group members
variety diversity .......Answer.........differences in a certain type of
category (i.e. group members' functional background)
disparity diversity .......Answer.........differences in concentration
of valuable social assets or resources
EEO .......Answer.........independent federal agency that promotes
equal opportunity employment
Affirmative action .......Answer.........helps underrepresented
groups in public orgs
Bias .......Answer........."Like me"- choosing to engage with people
more like yourself which leads to inclusion
, age 4 of 38
culture .......Answer.........set of shared values that help people in
a group/org/society understand what actions are acceptable or
not
individualism .......Answer.........extent that people in a culture
define themselves as individuals rather than a group
Collectivism .......Answer.........A tight social framework in which
people tend to base their identities to in the group
power distance .......Answer.........people accept as normal an
unequal distribution of power
uncertainty avoidance .......Answer.........extent to which people
feel threatened by unknown situations
assertiveness (masculinity) .......Answer.........dominant values in a
society emphasize aggressiveness and acquisition of money and
PEAT EXAM 1STUDY GUIDE 2025/2026 ACCURATE
QUESTIONS AND CORRECT DETAILED ANSWERS WITH
RATIONALES || 100% GUARANTEED PASS <LATEST
VERSION>
Organizational Behavior .......Answer.........study of human
behavior in organizational settings, interaction between human
behavior and the organization
Human Resource Management .......Answer.........set of
organizational activities directed at attracting, developing, and
maintaining an effective workforce
Differentiation .......Answer.........emphasis on customer services
and need for employees to be highly motivated to create
customer service cultures
,age 2 of 38
Strategic Context of OB .......Answer.........based on creating and
maintaining a competitive advantage
Cost Leadership .......Answer.........paying workers very little and
focusing on increased automation
Specialization .......Answer.........requires employees with special
skills and abilities
Diversity .......Answer.........variety of observable and
unobservable similarities and differences between people
surface-level diversity .......Answer.........observable differences in
people (i.e. age, race, physical abilities)
deep-level diversity .......Answer.........differences that cannot be
seen directly (i.e. goals, personality, values)
,age 3 of 38
Separation Diversity .......Answer.........differences in positions or
opinions among group members
variety diversity .......Answer.........differences in a certain type of
category (i.e. group members' functional background)
disparity diversity .......Answer.........differences in concentration
of valuable social assets or resources
EEO .......Answer.........independent federal agency that promotes
equal opportunity employment
Affirmative action .......Answer.........helps underrepresented
groups in public orgs
Bias .......Answer........."Like me"- choosing to engage with people
more like yourself which leads to inclusion
, age 4 of 38
culture .......Answer.........set of shared values that help people in
a group/org/society understand what actions are acceptable or
not
individualism .......Answer.........extent that people in a culture
define themselves as individuals rather than a group
Collectivism .......Answer.........A tight social framework in which
people tend to base their identities to in the group
power distance .......Answer.........people accept as normal an
unequal distribution of power
uncertainty avoidance .......Answer.........extent to which people
feel threatened by unknown situations
assertiveness (masculinity) .......Answer.........dominant values in a
society emphasize aggressiveness and acquisition of money and
