AIC 300 CLAIMS IN AN EVOLVING WORLD
EXAM / LATEST 2024 WITH ACTUAL QUESTIONS
AND CORRECT VERIFIED ANSWERS/ALREADY
GRADED A+ 100% GUARANTEED TO PASS
CONCEPTS(ALL WHAT YOU NEED) LATEST
EDITION 2024
Insurers usually send denial letters
Select one:
A. By email to ensure prompt receipt by the insured.
B. By certified mail with a return receipt requested.
C. By overnight courier.
D. By registered mail. - .....ANSWER ...✔✔ B. By
certified mail with a return receipt requested.
Some will also send a copy via regular mail in case the
certified letter is not accepted.
As methods of communication evolve, it's important for
claims professionals to remember that any written claims
communication may be
Select one:
A. Replaced with verbal communication.
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B. Misinterpreted.
C. Edited later.
D. Subpoenaed. - .....ANSWER ...✔✔ D. Subpoenaed.
Any written claims communication may be subpoenaed.
In which one of the following scenarios is a public
adjuster most likely to become involved?
Select one:
A. An insurer finds it financially unfeasible to hire its own
claims staff in a given state.
B. An insured is unable to afford legal representation to
contest a claim.
C. A catastrophic disaster strikes, involving damage to
many properties.
D. An insured's negotiations with the insurer on a
complex claim are not going well. - .....ANSWER
...✔✔ D. An insured's negotiations with the insurer on
a complex claim are not going well.
If a claim is complex, or if settlement negotiations are
not progressing with the insurer, the insured may hire a
public adjuster to protect his or her interests.
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Which one of the following statements regarding third-
party administrators (TPAs) is most accurate?
Select one:
A. TPAs are typically used by businesses that have
chosen not to self-insure.
B. TPAs handle claims, keep claims records, and perform
statistical analyses.
C. TPAs are generally found in an insurer's claims
department.
D. TPAs are employed only by independent adjusting
firms. - .....ANSWER ...✔✔ B. TPAs handle claims,
keep claims records, and perform statistical analyses.
Hugo is conducting an audit of a branch office claims
operation. He is evaluating timeliness of reports, number
of files opened, proper releases taken, and accuracy of
data entry. Which one of Hugo's metrics is a qualitative
audit factor?
Select one:
A. Proper releases taken
B. Timeliness of reports
C. Number of files opened
D. Accuracy of data entry - .....ANSWER ...✔✔ A.
Proper releases taken
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Proper releases taken is a qualitative audit factor; the
others are quantitative.
Aaron works for a multi-line insurer. He works with
insurance producers and applicants to evaluate new
business submissions and conduct renewal underwriting.
Aaron is a
Select one:
A. Staff underwriter.
B. Public underwriter.
C. Personal lines underwriter.
D. Line underwriter. - .....ANSWER ...✔✔ D. Line
underwriter.
Line underwriter. This describes the duties of a line
underwriter, rather than a staff underwriter. There is not
enough information to determine which line of business is
being written. A public underwriter does not exist. Line
underwriters evaluate new submissions and perform
renewal underwriting, usually by working directly with
insurance producers and applicants. Staff underwriters,
meanwhile, manage risk selection by working with line
underwriters and coordinating decisions about products,
pricing and guidelines.