Sales and Services Associate – SSA Academy 421
Practice Exam with 200 Questions and Correct
Answers // USPS SSA Academy 421 Exam Prep
"If it fits, it ships" - ...ANSWER...✓✓ Any postal service
produced priority mail flat rate boxes
Priority Mail - ...ANSWER...✓✓ 2-3 day service, no
minimum weight, max 70lbs/108in, free shipping supplies,
flat rate pricing option
Priority Mail maximum weight and size - ...ANSWER...✓✓
70 lbs and 108 inches
PS Form 153 - ...ANSWER...✓✓ Signature Confirmation
Signature Confirmation - ...ANSWER...✓✓ proof of receipt
Signature Confirmation is only available for -
...ANSWER...✓✓ domestic mail.
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USPS tracking is available for - ...ANSWER...✓✓ us
domestic, APO/FPO, and any us territory or possession
PS Form 3877 Firm Mailing Book - ...ANSWER...✓✓ for
accountable mail, atleast 3 or more usps tracking articles
presented for mailing at one time.
Insurance Coverage - ...ANSWER...✓✓ can be purchased
for the lesser of the actual value, repair cost, or
insurance amount up tp $5000
PS Form 3813 - ...ANSWER...✓✓ Domestic Insured Mail
Reciept for insurance coverage up to $200. (black 2 part
form)
PS Form 3813-P - ...ANSWER...✓✓ Domestic Insured Mail
Receipt required for insurance coverage greater than
$200 up to $5000. (blue 2 part form)
Insured Mail with Return Receipt and Restricted Delivery
- ...ANSWER...✓✓ Only available for mail pieces insured
over $200
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PS Form 3849 timeline - ...ANSWER...✓✓ first attempt left
for 5 calender days, followed by a second, final notice.
Mail piece is returned to the sender after 15 days.
Restricted delivery service - ...ANSWER...✓✓ only a
specified person or authorized agent can recieve the item
Return receipt service provides - ...ANSWER...✓✓
electronic confirmation of delivery that includes date of
delivery and the recipient's signature.
PS Form 3800 - ...ANSWER...✓✓ Certified Mail Receipt
PS Form 3849 - ...ANSWER...✓✓ Sorry we missed you,
for when delivery of a Certified Mail item is attempted and
not completed.
Registererd Mail - ...ANSWER...✓✓ The most secure
mailing service
Registered Mail Insurance limit - ...ANSWER...✓✓ $25,000