EHR Ch. 5, 6, 7, & 8 Exam Questions and Answers Already Passed
Gantt Chart - Answers Which tool is used to illustrate project tasks, phases, and milestones, and
their start, end, and completion dates?
Critical Path - Answers In a work breakdown structure, the sequence of tasks in which there is
not slack is referred to as
Conflict Management - Answers A project manager who recognizes that a team is undergoing
the storming stage of a group development might find which aid helpful to move forward?
Volunteers from various departments - Answers EHR Steering committees are large comprised
of
Operational Requirements - Answers Describe the EHR product's data architecture, analytical
processes supported, necessary interfaces, reliability and security features, system capacity,
expansion capabilities, response time, downtime, and other issues associated with system
maintenance.
Request for proposal - Answers A formal document sent to vendors inviting them to submit bids
for the organization's EHR project is known as
Reflects the different needs of each organization - Answers A functional needs assessment
Health Level 7 - Answers The organization that supplies functional profiles for specialty care
EHRs is
Planning - Answers In the ADKAR model of communication, knowledge is achieved through
6 months to 2 years - Answers In general, it is estimated that most changes take how much
time to take effect?
Kurt Lewin Model of Change Theory - Answers In which state of change is it postulated that
change requires interventions to avoid returning to old ways?
Modernization of the healthcare industry - Answers Clinical transformation refers to
Interest by physicians - Answers Early EHR failures were largely due to lack of
Change Management - Answers The process by which an organization gets to its future state or
its vision for improved processes is known as
Root Cause - Answers In order to solve problems rather than symptoms in a process
assessment, what must be looked for?
Validate completeness and accuracy - Answers Once a current process is mapped, the next
step should be
, Right Presentation - Answers In the Five Rights for EHR, which of the following refers to how
humans interface with the system?
Functional requirements specification - Answers Workflow and process improvement
performed in advance of vendor selection specifically aids in
Milestone-based - Answers Payment terms should be
Some improvements do not depend on implementing a new system - Answers An advantage of
conducting workflow and process improvement before implementing a new system is
Identifies desired functionality - Answers Process mapping conducted prior to vendor selection
Improved staff ownership of the system - Answers A risk of implementing a system without
workflow and process improvement is
Identification of need - Answers At which point in the systems development life cycle should
workflow and process improvement be initiated?
Document proposed changes - Answers Maintains a record of before and after to use as each
step of the systems development life cycle is carried out
Select process assessment tools - Answers Chooses the most appropriate tool to assess a
process
Validate process maps - Answers Ensures that all steps in a process, their variations, and their
information have been identified
Conduct benefits realization - Answers Ascertains whether process redesign has yielded
improvements
Document proposed change - Answers Constraints the workflow and process improvement
work to those processes that will be affected by a change
Map process as actually performed - Answers Provides opportunities for staff to understand
how impending changes will improve work performed today
Create process assessment teams of individuals who perform process today - Answers Ensures
that the process as performed today is described
Identify problems and desired changes - Answers Enables changes to focus on process
components that need improvement
Document proposed change - Answers Addresses underlying issues with current processes
rather than only their symptoms
Test new workflows and processes - Answers Ensures that redesigned workflows and
Gantt Chart - Answers Which tool is used to illustrate project tasks, phases, and milestones, and
their start, end, and completion dates?
Critical Path - Answers In a work breakdown structure, the sequence of tasks in which there is
not slack is referred to as
Conflict Management - Answers A project manager who recognizes that a team is undergoing
the storming stage of a group development might find which aid helpful to move forward?
Volunteers from various departments - Answers EHR Steering committees are large comprised
of
Operational Requirements - Answers Describe the EHR product's data architecture, analytical
processes supported, necessary interfaces, reliability and security features, system capacity,
expansion capabilities, response time, downtime, and other issues associated with system
maintenance.
Request for proposal - Answers A formal document sent to vendors inviting them to submit bids
for the organization's EHR project is known as
Reflects the different needs of each organization - Answers A functional needs assessment
Health Level 7 - Answers The organization that supplies functional profiles for specialty care
EHRs is
Planning - Answers In the ADKAR model of communication, knowledge is achieved through
6 months to 2 years - Answers In general, it is estimated that most changes take how much
time to take effect?
Kurt Lewin Model of Change Theory - Answers In which state of change is it postulated that
change requires interventions to avoid returning to old ways?
Modernization of the healthcare industry - Answers Clinical transformation refers to
Interest by physicians - Answers Early EHR failures were largely due to lack of
Change Management - Answers The process by which an organization gets to its future state or
its vision for improved processes is known as
Root Cause - Answers In order to solve problems rather than symptoms in a process
assessment, what must be looked for?
Validate completeness and accuracy - Answers Once a current process is mapped, the next
step should be
, Right Presentation - Answers In the Five Rights for EHR, which of the following refers to how
humans interface with the system?
Functional requirements specification - Answers Workflow and process improvement
performed in advance of vendor selection specifically aids in
Milestone-based - Answers Payment terms should be
Some improvements do not depend on implementing a new system - Answers An advantage of
conducting workflow and process improvement before implementing a new system is
Identifies desired functionality - Answers Process mapping conducted prior to vendor selection
Improved staff ownership of the system - Answers A risk of implementing a system without
workflow and process improvement is
Identification of need - Answers At which point in the systems development life cycle should
workflow and process improvement be initiated?
Document proposed changes - Answers Maintains a record of before and after to use as each
step of the systems development life cycle is carried out
Select process assessment tools - Answers Chooses the most appropriate tool to assess a
process
Validate process maps - Answers Ensures that all steps in a process, their variations, and their
information have been identified
Conduct benefits realization - Answers Ascertains whether process redesign has yielded
improvements
Document proposed change - Answers Constraints the workflow and process improvement
work to those processes that will be affected by a change
Map process as actually performed - Answers Provides opportunities for staff to understand
how impending changes will improve work performed today
Create process assessment teams of individuals who perform process today - Answers Ensures
that the process as performed today is described
Identify problems and desired changes - Answers Enables changes to focus on process
components that need improvement
Document proposed change - Answers Addresses underlying issues with current processes
rather than only their symptoms
Test new workflows and processes - Answers Ensures that redesigned workflows and
