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Sales and Services Associate – SSA Academy 421
Practice Exam with 200 Questions and Correct
Answers // USPS SSA Academy 421 Exam Prep
USPS - ...ANSWER...✓✓ A business. One stop shopping
for all delivery needs. Have the Monopoly to deliver First
Class Mail (FCM).
Perception - ...ANSWER...✓✓ is REALITY
Need - ...ANSWER...✓✓ A desire to improve or
accomplish something.
HAZMAT - ...ANSWER...✓✓ Does this package contain
anything liquid, fragile, perishable, potentially hazardous,
perfume and lithium battery?
G.I.S.T. - ...ANSWER...✓✓ Greet, Inquire, Suggest, Thank
Ready Post - ...ANSWER...✓✓ Supplies we sell at Post
Office Lobby
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Engaging Our Customer - ...ANSWER...✓✓ Greet
customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
Express Mail & Priority Mail - ...ANSWER...✓✓ Money
making products and Premier Shipping
Express Mail - ...ANSWER...✓✓ 1-2 Days Guaranteed
Delivery
$100 Insurance Coverage
If it fits it ships.
Priority Mail - ...ANSWER...✓✓ 2-3 Days Guaranteed
Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
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Parcel Select - ...ANSWER...✓✓ 70 lbs. max and 130
inches max combined length and girth
Ground Delivery (Bulk)
Designed for Large and Medium Mailers
Processing Categories: - ...ANSWER...✓✓ Letter
Flats
Machinable Parcel
Irregular Parcel
Outside Parcel
Letter Size - ...ANSWER...✓✓ Rectangular
3 1/2 inches in height
5 inches in length
.007 inches in thickness (cubic foot)
weigh 3 1/2 ounces
FLATS - ...ANSWER...✓✓ F - Flexible
U - Uniformly Thick
R - Rectangular
Sales and Services Associate – SSA Academy 421
Practice Exam with 200 Questions and Correct
Answers // USPS SSA Academy 421 Exam Prep
USPS - ...ANSWER...✓✓ A business. One stop shopping
for all delivery needs. Have the Monopoly to deliver First
Class Mail (FCM).
Perception - ...ANSWER...✓✓ is REALITY
Need - ...ANSWER...✓✓ A desire to improve or
accomplish something.
HAZMAT - ...ANSWER...✓✓ Does this package contain
anything liquid, fragile, perishable, potentially hazardous,
perfume and lithium battery?
G.I.S.T. - ...ANSWER...✓✓ Greet, Inquire, Suggest, Thank
Ready Post - ...ANSWER...✓✓ Supplies we sell at Post
Office Lobby
,2|Page
Engaging Our Customer - ...ANSWER...✓✓ Greet
customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
Express Mail & Priority Mail - ...ANSWER...✓✓ Money
making products and Premier Shipping
Express Mail - ...ANSWER...✓✓ 1-2 Days Guaranteed
Delivery
$100 Insurance Coverage
If it fits it ships.
Priority Mail - ...ANSWER...✓✓ 2-3 Days Guaranteed
Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
, 3|Page
Parcel Select - ...ANSWER...✓✓ 70 lbs. max and 130
inches max combined length and girth
Ground Delivery (Bulk)
Designed for Large and Medium Mailers
Processing Categories: - ...ANSWER...✓✓ Letter
Flats
Machinable Parcel
Irregular Parcel
Outside Parcel
Letter Size - ...ANSWER...✓✓ Rectangular
3 1/2 inches in height
5 inches in length
.007 inches in thickness (cubic foot)
weigh 3 1/2 ounces
FLATS - ...ANSWER...✓✓ F - Flexible
U - Uniformly Thick
R - Rectangular
