STATE FARM AUTO EXAM CARDS 2025| BRAND
NEW ACTUAL EXAM WITH 100% VERIFIED
QUESTIONS AND CORRECT SOLUTIONS|
GUARANTEED VALUE PACK| ACE YOUR
GRADES.
Competitive Bids - Correct Answer-The competitive bid process requires
that two or more repairers submit competitive estimates or
"bids" for a specific repair job. The amount of the low, complete bid is
generally considered to
be the "competitive" price and is used as the basis for settlement. In all
cases, the vehicle owner
selects the facility that will perform repairs.
PCPs - Correct Answer-State Farm uses a continuous
survey that gives repairers the opportunity to provide information
online. The repairer information is used to determine labor rates and
material pricing levels that
reflect prevailing prices in that area. PCPs are determined by analyzing
information provided by
repairers that meet the Equipment/Capabilities Criteria listed on the Repair
Facility Survey form
Select Service Program - Correct Answer-In some market areas, repairers
have been selected to participate in State Farm's Select Service
Page 1 of 7
, Program. The program is designed to enhance claim service,
increase efficiency, and afford
customers an opportunity to select qualified repairers to inspect and
estimate vehicle damage
Paintless Dent repair - Correct Answer-Paintless Dent Repair (PDR) is an
industry recognized repair process that involves the removal
of
hail dents or other types of damage from metal exterior surface panels
without disturbing the
vehicle's finish. In most cases, this procedure involves the use of
specialized tools to apply
pressure to the backside of the panel to remove surface imperfections.
Other techniques may be
used to repair damage from the topside of the panel, depending on the size
and location of the
damage. By using either of these techniques, the technician is able to
restore panel appearance
which eliminates the need for refinishing the panel's surface area.
The PDR process is often used to repair hail damage or other similar dents
that occur when an
outer panel strikes (or is struck by) an object that has not compromised the
finish of the panel.
Since the outer finish of the panel has not been disturbed, it eliminates the
refinishing process
and may allow for repairs to be completed in a more timely and cost
effective manner.
Page 2 of 7
NEW ACTUAL EXAM WITH 100% VERIFIED
QUESTIONS AND CORRECT SOLUTIONS|
GUARANTEED VALUE PACK| ACE YOUR
GRADES.
Competitive Bids - Correct Answer-The competitive bid process requires
that two or more repairers submit competitive estimates or
"bids" for a specific repair job. The amount of the low, complete bid is
generally considered to
be the "competitive" price and is used as the basis for settlement. In all
cases, the vehicle owner
selects the facility that will perform repairs.
PCPs - Correct Answer-State Farm uses a continuous
survey that gives repairers the opportunity to provide information
online. The repairer information is used to determine labor rates and
material pricing levels that
reflect prevailing prices in that area. PCPs are determined by analyzing
information provided by
repairers that meet the Equipment/Capabilities Criteria listed on the Repair
Facility Survey form
Select Service Program - Correct Answer-In some market areas, repairers
have been selected to participate in State Farm's Select Service
Page 1 of 7
, Program. The program is designed to enhance claim service,
increase efficiency, and afford
customers an opportunity to select qualified repairers to inspect and
estimate vehicle damage
Paintless Dent repair - Correct Answer-Paintless Dent Repair (PDR) is an
industry recognized repair process that involves the removal
of
hail dents or other types of damage from metal exterior surface panels
without disturbing the
vehicle's finish. In most cases, this procedure involves the use of
specialized tools to apply
pressure to the backside of the panel to remove surface imperfections.
Other techniques may be
used to repair damage from the topside of the panel, depending on the size
and location of the
damage. By using either of these techniques, the technician is able to
restore panel appearance
which eliminates the need for refinishing the panel's surface area.
The PDR process is often used to repair hail damage or other similar dents
that occur when an
outer panel strikes (or is struck by) an object that has not compromised the
finish of the panel.
Since the outer finish of the panel has not been disturbed, it eliminates the
refinishing process
and may allow for repairs to be completed in a more timely and cost
effective manner.
Page 2 of 7
