IT Essentials Final Exam questions and
CORRECT answers
In which situation would an ESD strike potentially cause harm to the PC - CORRECT
ANSWER When replacing a mechanical hard drive with an M.2 SSD & when
installing RAM
A person has started a new technical job. In which situation would ESD be an issue? -
CORRECT ANSWER When installing a processor & When installing RAM
A technician is about to begin preventive maintenance on a company PC. In which situation
would ESD be an issue - CORRECT ANSWER When replacing a motherboard
An instructor has given a student an assignment to assemble a PC. In which situation should
the student be aware that ESD is an issue. - CORRECT ANSWER When installing
RAM
What two motherboard components control the systemb boot operations? - CORRECT
ANSWER BIOS chip & UEFI chip
A technician is upgrading an ATX motherboard with another ATX motherboard. Which
component might be affected by this and need to be upgraded and bought as an additional
purchase? - CORRECT ANSWER CPU
A customer has requested that a PC be built that will support eSATA. Which component
should be checked to be sure that this feature is supported? - CORRECT
ANSWER chipset
Which memory module used to hold instructions for booting a PC and loading the OS, but is
still used on adapters even though the memory contents cannot be charged? - CORRECT
ANSWER ROM
, What is a characteristic of DDR SDRAM? - CORRECT ANSWER It transfers data
twice per clock cycle compared to once per clock cycle for SDRAM.
What are two safety hazard when dealing with laser printers? - CORRECT
ANSWER high voltage & hot components
Which component requires a technician to install screws externally through the PC case? -
CORRECT ANSWER power supply
A technician is installing an internal HDD. To which motherboard connector will the
technician connect the data cable? - CORRECT ANSWER SATA
Refer to the exhibit. A technician has been asked to install a video card. Which section of the
motherboard will the technician use to install the card? - CORRECT ANSWER Section
D
When a PC is being assembled, what component is connected to the motherboard with a
SATA cable. - CORRECT ANSWER the optical drive
A technician is troubleshooting a computer that is experiencing hardware failure detected by
the BIOS. What is one way this failure is indicated? - CORRECT ANSWER The
computer emits a pattern of beeps indicating the failing device
Which three features can be configured in the BIOS settings to secure a computer? -
CORRECT ANSWER Drive encryption & TPM & passwords
What is the purpose of RAID adapters? - CORRECT ANSWER To connect multiple
storage devices for redundancy or speed
When a new motherboard is being installed, between which two components must thermal
compound be applied? - CORRECT ANSWER CPU & heat sink
CORRECT answers
In which situation would an ESD strike potentially cause harm to the PC - CORRECT
ANSWER When replacing a mechanical hard drive with an M.2 SSD & when
installing RAM
A person has started a new technical job. In which situation would ESD be an issue? -
CORRECT ANSWER When installing a processor & When installing RAM
A technician is about to begin preventive maintenance on a company PC. In which situation
would ESD be an issue - CORRECT ANSWER When replacing a motherboard
An instructor has given a student an assignment to assemble a PC. In which situation should
the student be aware that ESD is an issue. - CORRECT ANSWER When installing
RAM
What two motherboard components control the systemb boot operations? - CORRECT
ANSWER BIOS chip & UEFI chip
A technician is upgrading an ATX motherboard with another ATX motherboard. Which
component might be affected by this and need to be upgraded and bought as an additional
purchase? - CORRECT ANSWER CPU
A customer has requested that a PC be built that will support eSATA. Which component
should be checked to be sure that this feature is supported? - CORRECT
ANSWER chipset
Which memory module used to hold instructions for booting a PC and loading the OS, but is
still used on adapters even though the memory contents cannot be charged? - CORRECT
ANSWER ROM
, What is a characteristic of DDR SDRAM? - CORRECT ANSWER It transfers data
twice per clock cycle compared to once per clock cycle for SDRAM.
What are two safety hazard when dealing with laser printers? - CORRECT
ANSWER high voltage & hot components
Which component requires a technician to install screws externally through the PC case? -
CORRECT ANSWER power supply
A technician is installing an internal HDD. To which motherboard connector will the
technician connect the data cable? - CORRECT ANSWER SATA
Refer to the exhibit. A technician has been asked to install a video card. Which section of the
motherboard will the technician use to install the card? - CORRECT ANSWER Section
D
When a PC is being assembled, what component is connected to the motherboard with a
SATA cable. - CORRECT ANSWER the optical drive
A technician is troubleshooting a computer that is experiencing hardware failure detected by
the BIOS. What is one way this failure is indicated? - CORRECT ANSWER The
computer emits a pattern of beeps indicating the failing device
Which three features can be configured in the BIOS settings to secure a computer? -
CORRECT ANSWER Drive encryption & TPM & passwords
What is the purpose of RAID adapters? - CORRECT ANSWER To connect multiple
storage devices for redundancy or speed
When a new motherboard is being installed, between which two components must thermal
compound be applied? - CORRECT ANSWER CPU & heat sink
