HRM T&D FINAL EXAM 105 QUESTIONS WITH
COMPLETE SOLUTIONS.
According to Robert Gagné, which of the following is generally related to the
learning outcomes associated with intellectual skills?
a.being able recall the capital of Argentina
b.being able to recite the alphabet
c.being able to remember the last three Stanley Cup winners
d.being able to operate a tractor Answer - being able to operate a tractor
According to the textbook, what are the two most used methods for informal
learning?
a.face-to-face interactions and email communication
b.email communications and intranet sites
c.social networking and Internet searches
d.structured mentoring and coaching sessions Answer - email communications
and intranet sites
Technology developments in the external environment influence the training
needs within an organization because employees will require technology
training for what reason?
a.to meet global demands
b.to capture efficiencies associated with improved technology
,c.to satisfy their own intrinsic benefits
d.to be marketable for other jobs Answer - to capture efficiencies associated
with improved technology
Which of the following is NOT an implication you would draw from Kolb's
learning styles theory?
a.Trainees differ in the way they prefer to learn
b.Training methods should be aligned with the trainee's learning preferences
c.A trainee's learning style is related to how trainees acquire knowledge in
training and how they use information on the job
d.Training design should consider so-called learning modes Answer - A
trainee's learning style is related to how trainees acquire knowledge in training
and how they use information on the job
If a trainer wants to ensure that she is following the 70-20-10 model, how
much formal training should she be providing to employees?
a.70 percent
b.30 percent
c.20 percent
d.10 percent Answer - 10 percent
Observational learning requires four key elements: attention, retention,
reproduction, and reinforcement. What type of activity is associated with
reproduction?
a.Employees must be aware and observe the behaviour
b.Employees must continue to apply the behaviour
c.Employees must practise and rehearse the behaviour
d.Employees must observe and encode the behaviour Answer - Employees
must practise and rehearse the behaviour
,Which of the following statements regarding the instructional systems design
(ISD) model is congruent with the material presented in the textbook?
a.It is a much more complex model when compared with the streamlined
ADDIE model
b.It is an irrational and scientific process
c.It consists of four main steps: needs analysis, design, delivery, and evaluation
d.Its first step attempts to answer the question "is training needed and is it the
best solution? Answer - Its first step attempts to answer the question "is
training needed and is it the best solution?
Which statement best describes the current state of productivity and
innovation in Canada?
a.Canada lags its major global competitors in productivity and innovation.
b.Canada rates very high in productivity metrics globally.
c.Canada tends to rank high in productivity but low in innovation across most
business sectors.
d.Canada has seen a recent sharp increase both in productivity and innovation
across all business sectors. Answer - Canada lags its major global competitors
in productivity and innovation.
Which of the following are two extrinsic benefits training will give an
employee?
a.a more positive attitude toward their employer and their own confidence
b.a greater sense of engagement toward customers and fellow employees
c.an improved marketability and greater job security
d.a greater sense of self-efficacy and a sense of accomplishment Answer - an
improved marketability and greater job security
, The conditioning process includes three distinct yet connected concepts. Under
which concept would a trainer reward each step as the trainee masters it in
completing a complex task?
a.chaining
b.mastering
c.generalization
d.shaping Answer - shaping
What should be the most important organizational factor influencing training
and development programs in organizations?
a.the competitive nature of the industry
b.demographics
c.leadership and managerial characteristics
d.corporate strategy Answer - corporate strategy
The adaptive character of thought theory (ACT theory) describes learning as a
process across three stages. Which of the following is not a stage of the
learning process? Answer - adaptive knowledge
How is the concept of training motivation defined?
a.the motivation that stems from a direct relationship between a worker and
the task
b.trainees' beliefs about how their behaviour is controlled
c.the relationship between worker, task, and valence
d.the direction, intensity, and persistence of learning-directed behaviour
Answer - the direction, intensity, and persistence of learning-directed
behaviour
COMPLETE SOLUTIONS.
According to Robert Gagné, which of the following is generally related to the
learning outcomes associated with intellectual skills?
a.being able recall the capital of Argentina
b.being able to recite the alphabet
c.being able to remember the last three Stanley Cup winners
d.being able to operate a tractor Answer - being able to operate a tractor
According to the textbook, what are the two most used methods for informal
learning?
a.face-to-face interactions and email communication
b.email communications and intranet sites
c.social networking and Internet searches
d.structured mentoring and coaching sessions Answer - email communications
and intranet sites
Technology developments in the external environment influence the training
needs within an organization because employees will require technology
training for what reason?
a.to meet global demands
b.to capture efficiencies associated with improved technology
,c.to satisfy their own intrinsic benefits
d.to be marketable for other jobs Answer - to capture efficiencies associated
with improved technology
Which of the following is NOT an implication you would draw from Kolb's
learning styles theory?
a.Trainees differ in the way they prefer to learn
b.Training methods should be aligned with the trainee's learning preferences
c.A trainee's learning style is related to how trainees acquire knowledge in
training and how they use information on the job
d.Training design should consider so-called learning modes Answer - A
trainee's learning style is related to how trainees acquire knowledge in training
and how they use information on the job
If a trainer wants to ensure that she is following the 70-20-10 model, how
much formal training should she be providing to employees?
a.70 percent
b.30 percent
c.20 percent
d.10 percent Answer - 10 percent
Observational learning requires four key elements: attention, retention,
reproduction, and reinforcement. What type of activity is associated with
reproduction?
a.Employees must be aware and observe the behaviour
b.Employees must continue to apply the behaviour
c.Employees must practise and rehearse the behaviour
d.Employees must observe and encode the behaviour Answer - Employees
must practise and rehearse the behaviour
,Which of the following statements regarding the instructional systems design
(ISD) model is congruent with the material presented in the textbook?
a.It is a much more complex model when compared with the streamlined
ADDIE model
b.It is an irrational and scientific process
c.It consists of four main steps: needs analysis, design, delivery, and evaluation
d.Its first step attempts to answer the question "is training needed and is it the
best solution? Answer - Its first step attempts to answer the question "is
training needed and is it the best solution?
Which statement best describes the current state of productivity and
innovation in Canada?
a.Canada lags its major global competitors in productivity and innovation.
b.Canada rates very high in productivity metrics globally.
c.Canada tends to rank high in productivity but low in innovation across most
business sectors.
d.Canada has seen a recent sharp increase both in productivity and innovation
across all business sectors. Answer - Canada lags its major global competitors
in productivity and innovation.
Which of the following are two extrinsic benefits training will give an
employee?
a.a more positive attitude toward their employer and their own confidence
b.a greater sense of engagement toward customers and fellow employees
c.an improved marketability and greater job security
d.a greater sense of self-efficacy and a sense of accomplishment Answer - an
improved marketability and greater job security
, The conditioning process includes three distinct yet connected concepts. Under
which concept would a trainer reward each step as the trainee masters it in
completing a complex task?
a.chaining
b.mastering
c.generalization
d.shaping Answer - shaping
What should be the most important organizational factor influencing training
and development programs in organizations?
a.the competitive nature of the industry
b.demographics
c.leadership and managerial characteristics
d.corporate strategy Answer - corporate strategy
The adaptive character of thought theory (ACT theory) describes learning as a
process across three stages. Which of the following is not a stage of the
learning process? Answer - adaptive knowledge
How is the concept of training motivation defined?
a.the motivation that stems from a direct relationship between a worker and
the task
b.trainees' beliefs about how their behaviour is controlled
c.the relationship between worker, task, and valence
d.the direction, intensity, and persistence of learning-directed behaviour
Answer - the direction, intensity, and persistence of learning-directed
behaviour
