BSNC 2055 FINAL EXAM NEWEST 2025 TEST BANK|
COMPLETE 350 REAL EXAM QUESTIONS AND
CORRECT DETAILED ANSWERS (VERIFIED ANSWERS)
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what is it called when we feel safe to express ideas, concerns, to
speak up when we have questions and to admit errors without
fear of repercussion? .....ANSWER..... psychological safety
what happens when psychological safety is missing?
.....ANSWER..... healthcare providers will not speak up
what are the top three reasons why healthcare providers won't
speak up? .....ANSWER..... 1. fear of being viewed negatively
2. feeling like they don't have enough experience to speak up
3. feeling that the hierarchy is intimidating/unsupportive
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what is quality? .....ANSWER..... provision of safe, ethical, and
efficient care
what is safety? .....ANSWER..... reduction of unsafe acts within the
healthcare system
what are the three things that safety culture requires?
.....ANSWER..... 1. trust
2. recognition of the importance of safety
3. agreement that error-preventing strategies are effective in
improving safety
what is a just culture? .....ANSWER..... a value of reporting errors
and taking accountability
what does a just culture encourage? .....ANSWER..... encourages
the sharing and disclosure among healthcare professionals and
people will not be punished for flawed systems
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what 4 things does transparency include? .....ANSWER..... 1. open
communication
2. sharing of information about client care
3. planning with the clients
4. adverse data
what two things are the foundation for effective teamwork,
collaboration and patient safety? .....ANSWER..... a culture of
safety and psychological safety
what does SBAR stand for? .....ANSWER..... 1. situation
2. background
3. assessment
4. recommendation
what SBAR fails, what do we use? .....ANSWER..... CUS
what does CUS stand for? .....ANSWER..... 1. concerned
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2. uncomfortable
3. safety issue
what is an example of voicing your concern using CUS?
.....ANSWER..... "I am concerned about this patient's pain level
when changing their brief"
what is an example of stating uncomfortability when using CUS?
.....ANSWER..... "I am uncomfortable continuing this patient's brief
change while they are in so much pain"
what is an example of stating the safety issue when using CUS?
.....ANSWER..... "I have re-assessed the situation and need to
treat the pain before continuing because this is unsafe for the
patient"
how does psychological safety being absent impact patient
safety? .....ANSWER..... not feeling comfortable speaking up
leads to impacted team communication and functioning,
impacting client safety