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UNITED HEALTHCARE (UHC)-ETHICS AND
COMPLIANCE EXAM LATEST WITH ACTUAL
QUESTIONS AND CORRECT VERIFIED
ANSWERS/ALREADY GRADED A+
On October 20, Aries decides talks with an agent to
switch his PDP that he had since January 1 to a
Medicare Advantage plan. What election period will
Aries need to use(if eligible) to get a November 1
effective date? - .....ANSWER ...✔✔ He may be able
to use a Special Election Period to change plans if he
qualifies for one.
Mrs. Violet asks agent Bob where she can find the Star
Rating for the plan he has been presenting. Which
statement is correct? - .....ANSWER ...✔✔ The plan's
Star Rating is available on Medicare.gov, the Plan's
website, or in plan specific material, such as the
Enrollment Guide.
In which of the following situations can telephonic contact
be made with a Medicare eligible consumer? -
.....ANSWER ...✔✔ When the consumer consented to
be contacted for sales activities and the permission has
not yet expired.
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Which of the following are examples of what an agent
must review with a consumer prior to completing an
enrollment application? - .....ANSWER ...✔✔ The
plan's network characteristics and how using out-of-
network providers may impact coverage and costs,
covered benefits and limitations, and plan related costs
such as monthly premium and copayments/coinsurance
for services received.
When completing an enrollment application in
JarvisEnroll, why is an agent prohibited from entering
their own email address in a field available for the
consumer's email address? - .....ANSWER ...✔✔ The
consumer/member would not receive plan related
correspondence intended for them.
By agreeing to the Statement of Understanding, the
consumer: - .....ANSWER ...✔✔ Acknowledges that
they clearly understand they are enrolling in a plan,
combined with knowing the specific plan in which they
are enrolling.
When must the Scope of Appointment be obtained from
the consumer for an in-person or telephonic sales
presentation(unless an exception applies?) - .....ANSWER
UNITED HEALTHCARE (UHC)-ETHICS AND
COMPLIANCE EXAM LATEST WITH ACTUAL
QUESTIONS AND CORRECT VERIFIED
ANSWERS/ALREADY GRADED A+
On October 20, Aries decides talks with an agent to
switch his PDP that he had since January 1 to a
Medicare Advantage plan. What election period will
Aries need to use(if eligible) to get a November 1
effective date? - .....ANSWER ...✔✔ He may be able
to use a Special Election Period to change plans if he
qualifies for one.
Mrs. Violet asks agent Bob where she can find the Star
Rating for the plan he has been presenting. Which
statement is correct? - .....ANSWER ...✔✔ The plan's
Star Rating is available on Medicare.gov, the Plan's
website, or in plan specific material, such as the
Enrollment Guide.
In which of the following situations can telephonic contact
be made with a Medicare eligible consumer? -
.....ANSWER ...✔✔ When the consumer consented to
be contacted for sales activities and the permission has
not yet expired.
, 2|Page
Which of the following are examples of what an agent
must review with a consumer prior to completing an
enrollment application? - .....ANSWER ...✔✔ The
plan's network characteristics and how using out-of-
network providers may impact coverage and costs,
covered benefits and limitations, and plan related costs
such as monthly premium and copayments/coinsurance
for services received.
When completing an enrollment application in
JarvisEnroll, why is an agent prohibited from entering
their own email address in a field available for the
consumer's email address? - .....ANSWER ...✔✔ The
consumer/member would not receive plan related
correspondence intended for them.
By agreeing to the Statement of Understanding, the
consumer: - .....ANSWER ...✔✔ Acknowledges that
they clearly understand they are enrolling in a plan,
combined with knowing the specific plan in which they
are enrolling.
When must the Scope of Appointment be obtained from
the consumer for an in-person or telephonic sales
presentation(unless an exception applies?) - .....ANSWER
