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Accounts Payable - Answer✅✅Money an organization owes its vendors and
suppliers.
Accounts Receivable - Answer✅✅Money an organization's customers owe the
organization.
Action Plans - Answer✅✅Detailed steps a unit, department, or team will take in
order to achieve short-term objectives.
Amendment - Answer✅✅Modification or the Constitution or a law; modification
may be either formal (written) or informal (unwritten).
Assets - Answer✅✅Financial, physical, and sometiems intangible properties an
organization owns.
Balance Sheet - Answer✅✅Statement of a firm's financial position at a particular
time.
Balanced scorecard - Answer✅✅Measurement approach that provides an overall
picture of an organization's performance as measured against goals in finance,
customers, internal business processes, and learning and growth.
,Bill - Answer✅✅Proposal presented to a legislative body for possible enactment as
a law.
Break-even analysis - Answer✅✅Analysis that shows point in time at which total
revenue associated with a program is equal to the total cost of the program.
Business Case - Answer✅✅Description of an organizational challenge and possible
alternative solutions, arguing for specific solution.
Capacity - Answer✅✅To an operations department, the ability to yield output.
Cash flow statement - Answer✅✅Record of how much cash is flowing into and out
of an organization, including its sources or destinations.
Centralization - Answer✅✅Degree to which decision-making authority is restricted
to higher levels of management in an organization.
Code of ethics - Answer✅✅Principles of conduct within an organization that guide
decision making and behavior.
Consumer price index - Answer✅✅Measure of the average change over time in the
prices paid by consumers for goods and services.
Control - Answer✅✅To an operations department, an after-the-fact evaluation of a
company's ability to meet its own specifications and its customers' needs.
Correlation - Answer✅✅Measure that indicates the relationship between two
variables.
Cost-benefit analysis - Answer✅✅Ratio of value created to cost of creating that
value; allows management to determine the financial impact particular activities and
programs have on an organization's profitability.
Decentralization - Answer✅✅Degree to which decision-making authority is given to
lower levels in an organization's hierarchy.
Departmentalization - Answer✅✅Way an organization groups jobs to coordinate
work.
Divestiture - Answer✅✅Sale by a company of an asset that is not performing well,
that is not core to the company's business, or that is worth more as a separate entity.
Divisional structure - Answer✅✅Organizational structure in which segments ae
separated by product, customer or market, or region.
Due diligence - Answer✅✅Process of conducting an intensive investigation of an
organization as one of the first steps in a pending merger or acquisition.
, Electronic Communications Privacy Act (ECPA) - Answer✅✅Act that makes it
unlawful to intercept messages in transmission, access stored information on
electronic communication services, or disclose this information.
Enterprise management - Answer✅✅Integrated processes and tools to allow
information sharing and process management across functions, sometimes even
with external partners, such as suppliers.
Environmental scanning - Answer✅✅Process that involves a systematic survey and
interpretation of relevant data to identify external opportunities and threats.
Equity - Answer✅✅Amount of owners' or shareholders' portion of a business.
Ethics - Answer✅✅System of moral principles and values that establish appropriate
conduct.
Extended organization - Answer✅✅Alliance between organizations to create
processes and information channels that allow communication and collaboration.
Financial ratios - Answer✅✅Calculations designed to describe an organization's
financial health and performance from various perspectives.
Foreign Corrupt Practices Act (FCPA) - Answer✅✅Prohibits American companies
from making corrupt payments to foreign officials for the purpose of obtaining or
keeping business.
Formula budgeting - Answer✅✅Form of budgeting in which an average cost is
applied to comparable expenses and general funding is changed by a specific amount.
Functional structure - Answer✅✅Organizational structure that defines
departments by what services they contribute to the organization's overall mission.
Gantt chart - Answer✅✅Project planning tool that graphically displays activities of
a project in sequential order and plots them against time.
Generation X - Answer✅✅Group of people born roughly between the years of 1965
- 1980
Generation Y - Answer✅✅Group of people born after 1980.
Gross domestic product (GDP) - Answer✅✅Estimate of the total value of goods and
services produced in a country in a given year.
Gross profit margin - Answer✅✅Ratio of gross profit to net sales.