KRLS 105: CH. 4- MANAGING AND LEADING IN SPORT
ORGANIZATIONS
What are the three theoretical approaches to managing people? - Answer -1. Scientific
management
2. Human relations
3. Process (administrative)
What is the scientific management approach? - Answer -Proposed by Fredrick Taylor in
the late 1800's, it is mainly focused on improving/increasing output and rewarding
performance. However, many found it too repetitive, dehumanizing, tiring and
monotonous.
What is the human relations management approach? - Answer -Proposed by Elton
Mayo and it focuses on morale, job satisfaction, and the notion that people work harder
if their happier and thus productivity will increase. However, there was an issue with free
riders and people who might not do work if provided the option.
What is the process (administrative) management approach? - Answer -It is the
dominant paradigm today and sees the organization as a whole entity. Looked so
teams/groups and sets goals and rewards for that specific group. Issues with this model
is that the wrong people could end up in the wrong positions within the organization.
What are management functions? - Answer -The underlying processes of management
1. Planning (procedures, policies)
2. Staffing (selecting, recruiting, hiring)
3. Organizing (arranging resources for best outcome)
4. Directing (influencing organization membership)
5. Controlling and evaluating (figuring out wether you've met your goals
How do GM's use these managerial functions? - Answer -1. Planning (bringing in new
members, how to use the facilities)
2. Staffing (advertising for positions)
3. Organizing (Hours, how many people working, programs)
4. Directing (get employees to do jobs, delegating)
5. Controlling and evaluating (efficiency, popularity of programs, anticipating demands)
What are the three classifications of managers? - Answer -1. Top-level managers (top
of hierarchy, very few, lots of power)
2. Middle-level managers (Accountable to top, supervise people below)
3. Supervisory-level managers (Supervise technical core, often promoted from technical
core)
ORGANIZATIONS
What are the three theoretical approaches to managing people? - Answer -1. Scientific
management
2. Human relations
3. Process (administrative)
What is the scientific management approach? - Answer -Proposed by Fredrick Taylor in
the late 1800's, it is mainly focused on improving/increasing output and rewarding
performance. However, many found it too repetitive, dehumanizing, tiring and
monotonous.
What is the human relations management approach? - Answer -Proposed by Elton
Mayo and it focuses on morale, job satisfaction, and the notion that people work harder
if their happier and thus productivity will increase. However, there was an issue with free
riders and people who might not do work if provided the option.
What is the process (administrative) management approach? - Answer -It is the
dominant paradigm today and sees the organization as a whole entity. Looked so
teams/groups and sets goals and rewards for that specific group. Issues with this model
is that the wrong people could end up in the wrong positions within the organization.
What are management functions? - Answer -The underlying processes of management
1. Planning (procedures, policies)
2. Staffing (selecting, recruiting, hiring)
3. Organizing (arranging resources for best outcome)
4. Directing (influencing organization membership)
5. Controlling and evaluating (figuring out wether you've met your goals
How do GM's use these managerial functions? - Answer -1. Planning (bringing in new
members, how to use the facilities)
2. Staffing (advertising for positions)
3. Organizing (Hours, how many people working, programs)
4. Directing (get employees to do jobs, delegating)
5. Controlling and evaluating (efficiency, popularity of programs, anticipating demands)
What are the three classifications of managers? - Answer -1. Top-level managers (top
of hierarchy, very few, lots of power)
2. Middle-level managers (Accountable to top, supervise people below)
3. Supervisory-level managers (Supervise technical core, often promoted from technical
core)
