Question 1 True or false:
When you purchase software and install it on your computer, you own that software.
True
False
Question 2
Which of the following best defines a process?
a series of tasks that are completed in order to accomplish a goal
a strategic objective
steps a worker follows to complete a task
a series of events to get something done
Question 3
Which of the following will occur if a company changes its business strategy?
Its IT infrastructure changes, but the organization does not change
Its IT infrastructure never changes, regardless of what happens to the business objective
Its IT infrastructure and organization must change
Its IT infrastructure and organization will change as needed to support the company's
objective
Question 4
Who should support or maintain the IT infrastructure?
experts in the various specialties who contract with the company
a government agency tasked with IT infrastructure support, the ITSA
the most efficient mix of people based on the criticality of the infrastructure component
programmers and technicians who work for the company
Question 5