Question 1
The term "to-be" process means which of the following?
The process as it is supposed to be performed
The process as it is currently performed
The process as it would be performed if everyone did their task correctly
The process after it has been optimized or improved
Question 2
True or false: After a system has been implemented, there is no value in reviewing business
processes to ensure they are optimized.
True
False
Question 3
True or false: It is acceptable to acquire a system that implements the current process, since
systems can be easily modified to change the way the process is performed.
True
False
Question 4
Which of the following is not a direct result of improving a process?
Extra steps are combined or eliminated
Quality of the information collected and used is improved
Resources (including time and people) are more efficiently used
Employees receive wage increases