Social Media Certification Exam 2026
Questions and Answers Graded A+
Which network has the longest life for a piece of content? - Correct answer-
On which social network should you share content most frequently? - Correct
answer-
True or false? It's necessary to conduct a social media audit every 2-3 years. -
Correct answer-
Which of these KPIs demonstrate engagement? Choose all that apply. - Correct
answer-
True or False? In social media, a service level agreement (SLA) refers to how
much time passes
between when a customer reaches out and when the company responds. - Correct
answer-
What is the biggest challenge that most social media practitioners have? - Correct
answer-
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, True or False? The Holistic model is the most common social team structure used
by organizations today. - Correct answer-
Why would you want a service to help you manage and discover influence? -
Correct answer-
True or false? The best way to choose the right social media tool is to think about
your business
goals, then narrow down your choices based on that goal criteria. - Correct answer-
What do senior leaders care about when it comes to your social media plan?
Choose all that apply. - Correct answer-
What should you do to secure executive buy-in if you're starting a social media
project and don't have
a past campaign to use as a benchmark? - Correct answer-
What's the difference between social listening and social monitoring? - Correct
answer-
Why do you need to develop a business case for a new social monitoring
technology? - Correct answer-
Voice refers to: - Correct answer-
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
Questions and Answers Graded A+
Which network has the longest life for a piece of content? - Correct answer-
On which social network should you share content most frequently? - Correct
answer-
True or false? It's necessary to conduct a social media audit every 2-3 years. -
Correct answer-
Which of these KPIs demonstrate engagement? Choose all that apply. - Correct
answer-
True or False? In social media, a service level agreement (SLA) refers to how
much time passes
between when a customer reaches out and when the company responds. - Correct
answer-
What is the biggest challenge that most social media practitioners have? - Correct
answer-
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
, True or False? The Holistic model is the most common social team structure used
by organizations today. - Correct answer-
Why would you want a service to help you manage and discover influence? -
Correct answer-
True or false? The best way to choose the right social media tool is to think about
your business
goals, then narrow down your choices based on that goal criteria. - Correct answer-
What do senior leaders care about when it comes to your social media plan?
Choose all that apply. - Correct answer-
What should you do to secure executive buy-in if you're starting a social media
project and don't have
a past campaign to use as a benchmark? - Correct answer-
What's the difference between social listening and social monitoring? - Correct
answer-
Why do you need to develop a business case for a new social monitoring
technology? - Correct answer-
Voice refers to: - Correct answer-
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
