NHA 2020 MedCerts CCMA Exam
Questions and Answers Graded A+
Which of the following methods may be used to assess the extent of a burn injury?
- Correct answer-Rule of Nines
As a patient coach, which approach should the Medical Assistant take? - Correct
answer-Be sensitive to patient's learning style
Modify the teaching as necessary
Establish and maintain rapport with the patient
The Medical Assistant is drawing blood from a patient who has an episode of
fainting, what did the patient experience? - Correct answer-Syncope
If a patient wanted to send an email to the physican or check on their laboratory
results, where should be directed to visit? - Correct answer-Patient portal
What method might be used to contact the payer due to a denied insurance claim
with evidence that it should have been paid? - Correct answer-Appeal
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,Which of the following is an illegal method of increasing reimbursement? -
Correct answer-Upcoding
Which of the following are potentially infectious materials requiring special
handling? - Correct answer-Wound drainage
Liquid blood
Unknown body fluid
Which is an intermediary that audits and sorts claims for different patients and
insurance companies? - Correct answer-Clearinghouse
If the Clinical Medical Assistant documented weight, length, head and chest
circumference on an infant, which type of measurements were obtained? - Correct
answer-Anthropometric
For which condition would a diabetic patient be given juice after developing
sweating, anxiety, irritability and headache? - Correct answer-Insulin shock
When the Medical Assistant is taking a patient's pulse, which of the following
pulse points is most commonly used for an adult? - Correct answer-Radial
The Medical Assistant is providing patient education on food labels; which of the
following information is required by the FDA on a food label? - Correct answer-
Serving size
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,Calories
Total of saturated, unsaturated and trans fats
The provider ordered a blood culture on a patient; which tube should the Clinical
Medical Assistant draw first? - Correct answer-Yellow
To avoid a hemolyzed specimen, what is the maximum amount of time the Medical
Assistant should leave the tourniquet on the patient's arm? - Correct answer-1
minute
The OSHA Needle Safety and Prevention Act requires engineering controls to
reduce the risk of exposure to bloodborne pathogens; which of the following is an
example of a control with administration of injectable medication? - Correct
answer-Safety needles
When providing community resources, which of the following information should
be included? - Correct answer-Names and locations
Which is the heart's natural pacemaker? - Correct answer-SA node
The risk of developing coronary artery disease is increased by which of the
following risk factors? - Correct answer-Smoking
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, When a scheduled patient is a "no show", why should this be documented in the
medical record? - Correct answer-To keep a legal record of "no show"
appointments
If the Clinical Medical Assistant documented weight, length, head and chest
circumference on an infant, which type of measurements were obtained? - Correct
answer-Anthropometric
The patient's discharge information provides which of the following? - Correct
answer-Continuity of care
When interviewing the patient prior to the physical examination, which of the
following is subjective information? - Correct answer-Chief Complaint
Which of the following are water soluble vitamins? - Correct answer-Vitamins B
and C
A patient with an eye disease may be referred to which of the following providers?
- Correct answer-Ophthalmologist
Which of the following body structures is part of both the endocrine and digestive
systems? - Correct answer-Pancreas
Which report can provide information on whether or not an account is delinquent?
- Correct answer-Aging
©COPYRIGHT 2025, ALL RIGHTS RESERVED 4
Questions and Answers Graded A+
Which of the following methods may be used to assess the extent of a burn injury?
- Correct answer-Rule of Nines
As a patient coach, which approach should the Medical Assistant take? - Correct
answer-Be sensitive to patient's learning style
Modify the teaching as necessary
Establish and maintain rapport with the patient
The Medical Assistant is drawing blood from a patient who has an episode of
fainting, what did the patient experience? - Correct answer-Syncope
If a patient wanted to send an email to the physican or check on their laboratory
results, where should be directed to visit? - Correct answer-Patient portal
What method might be used to contact the payer due to a denied insurance claim
with evidence that it should have been paid? - Correct answer-Appeal
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,Which of the following is an illegal method of increasing reimbursement? -
Correct answer-Upcoding
Which of the following are potentially infectious materials requiring special
handling? - Correct answer-Wound drainage
Liquid blood
Unknown body fluid
Which is an intermediary that audits and sorts claims for different patients and
insurance companies? - Correct answer-Clearinghouse
If the Clinical Medical Assistant documented weight, length, head and chest
circumference on an infant, which type of measurements were obtained? - Correct
answer-Anthropometric
For which condition would a diabetic patient be given juice after developing
sweating, anxiety, irritability and headache? - Correct answer-Insulin shock
When the Medical Assistant is taking a patient's pulse, which of the following
pulse points is most commonly used for an adult? - Correct answer-Radial
The Medical Assistant is providing patient education on food labels; which of the
following information is required by the FDA on a food label? - Correct answer-
Serving size
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
,Calories
Total of saturated, unsaturated and trans fats
The provider ordered a blood culture on a patient; which tube should the Clinical
Medical Assistant draw first? - Correct answer-Yellow
To avoid a hemolyzed specimen, what is the maximum amount of time the Medical
Assistant should leave the tourniquet on the patient's arm? - Correct answer-1
minute
The OSHA Needle Safety and Prevention Act requires engineering controls to
reduce the risk of exposure to bloodborne pathogens; which of the following is an
example of a control with administration of injectable medication? - Correct
answer-Safety needles
When providing community resources, which of the following information should
be included? - Correct answer-Names and locations
Which is the heart's natural pacemaker? - Correct answer-SA node
The risk of developing coronary artery disease is increased by which of the
following risk factors? - Correct answer-Smoking
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
, When a scheduled patient is a "no show", why should this be documented in the
medical record? - Correct answer-To keep a legal record of "no show"
appointments
If the Clinical Medical Assistant documented weight, length, head and chest
circumference on an infant, which type of measurements were obtained? - Correct
answer-Anthropometric
The patient's discharge information provides which of the following? - Correct
answer-Continuity of care
When interviewing the patient prior to the physical examination, which of the
following is subjective information? - Correct answer-Chief Complaint
Which of the following are water soluble vitamins? - Correct answer-Vitamins B
and C
A patient with an eye disease may be referred to which of the following providers?
- Correct answer-Ophthalmologist
Which of the following body structures is part of both the endocrine and digestive
systems? - Correct answer-Pancreas
Which report can provide information on whether or not an account is delinquent?
- Correct answer-Aging
©COPYRIGHT 2025, ALL RIGHTS RESERVED 4
