Zscaler Digital Transformation Administrator
(ZDTA) Certification Exam study guide
COMPLETE EXAM Questions and Answers
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Terms in this set (526)
Primary use of policies To protect data by allowing or blocking specific file
based on file types in types and activities.
Zscaler DLP
Three levels of inspection Magic Bytes, Mime Type, and File Extension.
used by Zscaler DLP for
file type enforcement
Reason for multiple levels To prevent users from bypassing policies by changing
of inspection for file types file extensions.
in Zscaler
Predefined dictionaries in Classifiers used to identify sensitive data like PCI, PII,
Zscaler DLP and PHI data.
Example of a predefined A credit card number dictionary.
dictionary used in Zscaler
DLP
Custom dictionary in A dictionary created by customers using specific
Zscaler DLP phrases, keywords, patterns, and regular expressions.
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To protect documents with specific headers and
Use of custom dictionaries
footers like 'company-confidential' or 'internal-use
in Zscaler DLP
only'.
Exact Data Match (EDM) A feature that matches specific data elements from a
in Zscaler DLP customer's structured data to trigger DLP policies.
How sensitive data is fed By using an on-premises VM that indexes the data and
to Zscaler's EDM engine sends hashes to the Zscaler cloud.
What happens to data fed It is converted into hashes and tokens which are
into Zscaler's EDM engine stored in the cloud.
Actions based on exact matches of sensitive data
Actions triggered by an
elements, such as blocking or alerting on data
EDM in Zscaler DLP
exfiltration.
Main purpose of Out-of- To secure data at rest in SaaS-based services and
Band Data Protection in public cloud infrastructure.
Zscaler
Key use case for out-of- Data discovery and data at rest introspection.
band data protection in
Zscaler
Focus of SaaS Security Cloud misconfiguration, compliance, and third-party
Posture Management app connections.
(SSPM)
How SSPM helps with By mapping misconfigurations to different compliance
compliance frameworks like PCI, GDPR, etc.
Example of a Failing to enable multi-factor authentication for Office
misconfiguration identified 365 apps.
by SSPM
How SSPM handles third- By discovering and managing third-party apps
party app connections connected to cloud applications via API tokens.
Three notification Browser-based notifications, Slack/Teams connectors,
methods in Zscaler for and Zscaler Client Connector pop-ups.
incident management
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Admin capabilities with Receive alerts about DLP and CASB incidents.
email notifications in
Zscaler incident
management
Protocol used for incident SecureICA protocol.
management in Zscaler
Integration of Zscaler logs By streaming real-time logs to feed into the SIEM.
with SIEM tools
Purpose of the Zscaler To communicate with users about blocked
Client Connector pop-up transactions and ask for justifications.
Support options available Self Help support, reporting capabilities, and support
for troubleshooting in ticket raising.
Zscaler
Role of the on-premises It serves as the index tool for structured data.
VM in Zscaler EDM
Key feature of Zscaler's Identifying ICD-10 and CPT codes.
predefined dictionaries for
medical data
Technology used in some AI and ML.
dictionaries to identify
complex patterns
How admins can delegate Through browser-based notifications, Slack/Teams
incident management connectors, or Zscaler Client Connector pop-ups.
tasks back to users
Benefit of using Zscaler's They are based on standard regex and PCRE engines.
predefined dictionaries
How Zscaler ensures no By storing only hashes and tokens, not the exact data.
sensitive data is stored
during EDM
First step in leveraging Utilizing the Self Help support options offered by
Zscaler's support services Zscaler.
for troubleshooting
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Where to go for questions Zscaler Help Documentation Portal.
about Zscaler's features
and basic troubleshooting
Content of the Zscaler Documentation on specific symptoms and solutions
Knowledgebase (KB) maintained by Global Customer Service Engineers.
Purpose of Zscaler To engage in discussions about Zscaler products,
Communities Zenith solutions, programs, events, and training.
Community
Areas to localize when End user's device, local network, corporate firewall,
troubleshooting an Zscaler Cloud, identity provider, between Zscaler and
Internet access issue with internet, and Zscaler service.
Zscaler
Next step after localizing Isolate which logical process is failing.
the issue in the Zscaler
Troubleshooting Process
What to do after isolating Diagnose the problem from the gathered information
the issue and plan remedial action.
Use of the URL in Zscaler To verify if you are going through the Zscaler service.
Performance testing from the client to the Zscaler
What the URL provides
service.
Enable packet capture in the ZCC Portal, then click
How to run a ZCC packet
More > Troubleshoot > Start Packet Capture,
capture
reproduce the issue, and click Stop Packet Capture.
Types of logs set in Error, Warn, Info, and Debug logs.
Zscaler Client Connector
Where to export logs Right-click on the Tray Icon or use the Export Logs
from in Zscaler Client option in debug mode.
Connector
What to check in the Logs Setupapi.dev logs.
for installation issues
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