NCOM 1000 - Final Exam Questions with Correct Answers Latest 2025-2026
Which part of communication is referred to as self talk and includes competing conversations
we have with ourselves? - Answers intrapersonal communication
You are a student practical nurse instructing a small group of seniors in wheelchair yoga. What
is the amount of space (proxemics) that you should consider? Which zone is appropriate for
leading this group? - Answers social (4-12ft.)
Which of the following statements best represents therapeutic communication when a student
discovers a patient crying in bed? - Answers "can we talk about what seems to be bothering you"
When communicating with a patient the nurse recognizes that a barrier to effective
communication is? - Answers thinking ahead to the next question
When communication with patients the nurse actively uses listening responses. which types of
listening response should the nurse use? - Answers paraphrasing
The nurse enters a patients room with intent of allowing the patient to express feelings in
relation to her new cancer diagnosis. The nurse notices that the patient is crying and guarding
her incision site. After validating physical discomfort the nurse should? - Answers administer an
analgesic and postpone the interaction
When teaching a patient how to administer insulin the nurse recognizes that the best method of
communicating therapeutically with the patient is to? - Answers face the patient while leaning
slightly forward
The nurse asks a newly admitted patient "can you tell me what brought you to the hospital
today?' the purpose of an open-ended question is to? - Answers allow patients latitude in telling
their story
A patient states, "I cannot sleep all night because the nurses are noisy." Which response by the
nurse best represents the recognition of the patients theme? - Answers "you cannot sleep
because of the noise level at night"
As the nurse communicates with a patient the feedback provided by the nurse should be? -
Answers specific and focused on observed behavior
Which of the following is true in relation to the use of humor? - Answers humor and laughter
have healing properties
The nurse puts his arm around an older patient when assisting her to transfer to a chair, the
patient could interpret the nurses touch as? - Answers a positive gesture
The nurse is assigned to care for a patient who has been diagnosed with MS, Which
communication behavior will have the most impact on the patient? - Answers tone of voice
, Communication is a combination of? - Answers verbal and non-verbal behaviors
When the nurse asks a patient, "how are you?" the patient states "i am fine". As the patient turns
away, she is crying, the is an example of? - Answers incongruence
When you are administering medications to a patient with HIV the patient states "i should just
stop taking them and get it over with". A therapeutic response by the nurse would be? - Answers
"tell me more about what your feeling"
A patient has been informed by her physician that she requires emergency surgery. The patient
tells the nurse "i will have the surgery after I attend my family vacation" Which of the following is
the most appropriate mutual goal for the patient? - Answers the patient will alternate activity
with rest throughout the day
A nurse whose father was an alcoholic is assigned to care for a patient who is in alcohol
withdrawal, the nurses best therapeutic action would be to? - Answers examine personal
vulnerabilities, strengths and limitations
The professional relationship goes through a developmental process characterized by
overlapping yet distinct stages, which are? - Answers pre-interaction, orientation, working phase,
termination phase
What activity is addressed in the pre-interaction phase of the nurse-patient relationship? -
Answers Providing the appropriate physical and interpersonal environment for an optimal
relationship
Which statement made by the nurse during the orientation phase of the relationship is non-
therapeutic? - Answers "my job is to make you feel better"
The nurse practices "here and now" focus on problem identification with an emphasis on quickly
understanding the context in which the problem is embedded during which of the following
phases of the nurse-patient relationship? - Answers orientation
Self-disclosure by the nurse refers to the intentional revealing of personal experiences or
feelings that are alike or different from those of the patient. What is the purpose of self-
disclosure? - Answers to be a role model to the patient
When should the nurse first start planning for termination of the nurse-patient relationship? -
Answers from the initial encounter
What is the primary difference between a therapeutic helping relationship and a social
relationship? - Answers the focus of the relationship
What statement is true about the helping relationship? - Answers self-disclosure for both the
health care provider and the patient is expected
Which part of communication is referred to as self talk and includes competing conversations
we have with ourselves? - Answers intrapersonal communication
You are a student practical nurse instructing a small group of seniors in wheelchair yoga. What
is the amount of space (proxemics) that you should consider? Which zone is appropriate for
leading this group? - Answers social (4-12ft.)
Which of the following statements best represents therapeutic communication when a student
discovers a patient crying in bed? - Answers "can we talk about what seems to be bothering you"
When communicating with a patient the nurse recognizes that a barrier to effective
communication is? - Answers thinking ahead to the next question
When communication with patients the nurse actively uses listening responses. which types of
listening response should the nurse use? - Answers paraphrasing
The nurse enters a patients room with intent of allowing the patient to express feelings in
relation to her new cancer diagnosis. The nurse notices that the patient is crying and guarding
her incision site. After validating physical discomfort the nurse should? - Answers administer an
analgesic and postpone the interaction
When teaching a patient how to administer insulin the nurse recognizes that the best method of
communicating therapeutically with the patient is to? - Answers face the patient while leaning
slightly forward
The nurse asks a newly admitted patient "can you tell me what brought you to the hospital
today?' the purpose of an open-ended question is to? - Answers allow patients latitude in telling
their story
A patient states, "I cannot sleep all night because the nurses are noisy." Which response by the
nurse best represents the recognition of the patients theme? - Answers "you cannot sleep
because of the noise level at night"
As the nurse communicates with a patient the feedback provided by the nurse should be? -
Answers specific and focused on observed behavior
Which of the following is true in relation to the use of humor? - Answers humor and laughter
have healing properties
The nurse puts his arm around an older patient when assisting her to transfer to a chair, the
patient could interpret the nurses touch as? - Answers a positive gesture
The nurse is assigned to care for a patient who has been diagnosed with MS, Which
communication behavior will have the most impact on the patient? - Answers tone of voice
, Communication is a combination of? - Answers verbal and non-verbal behaviors
When the nurse asks a patient, "how are you?" the patient states "i am fine". As the patient turns
away, she is crying, the is an example of? - Answers incongruence
When you are administering medications to a patient with HIV the patient states "i should just
stop taking them and get it over with". A therapeutic response by the nurse would be? - Answers
"tell me more about what your feeling"
A patient has been informed by her physician that she requires emergency surgery. The patient
tells the nurse "i will have the surgery after I attend my family vacation" Which of the following is
the most appropriate mutual goal for the patient? - Answers the patient will alternate activity
with rest throughout the day
A nurse whose father was an alcoholic is assigned to care for a patient who is in alcohol
withdrawal, the nurses best therapeutic action would be to? - Answers examine personal
vulnerabilities, strengths and limitations
The professional relationship goes through a developmental process characterized by
overlapping yet distinct stages, which are? - Answers pre-interaction, orientation, working phase,
termination phase
What activity is addressed in the pre-interaction phase of the nurse-patient relationship? -
Answers Providing the appropriate physical and interpersonal environment for an optimal
relationship
Which statement made by the nurse during the orientation phase of the relationship is non-
therapeutic? - Answers "my job is to make you feel better"
The nurse practices "here and now" focus on problem identification with an emphasis on quickly
understanding the context in which the problem is embedded during which of the following
phases of the nurse-patient relationship? - Answers orientation
Self-disclosure by the nurse refers to the intentional revealing of personal experiences or
feelings that are alike or different from those of the patient. What is the purpose of self-
disclosure? - Answers to be a role model to the patient
When should the nurse first start planning for termination of the nurse-patient relationship? -
Answers from the initial encounter
What is the primary difference between a therapeutic helping relationship and a social
relationship? - Answers the focus of the relationship
What statement is true about the helping relationship? - Answers self-disclosure for both the
health care provider and the patient is expected
