Essentials of Marketing – 18th Edition
ST
TEST BANK
UV
IA
_A
William D. Perreault, Joseph P. Cannon & E. Jerome
McCarthy
PP
RO
Comprehensive Test Bank for Instructors and
Students
VE
© William D. Perreault, Joseph P. Cannon & E. Jerome McCarthy
D?
All rights reserved. Reproduction or distribution without permission is prohibited.
??
©MEDGEEK
, TEST BANK FOR
Essentials of Marketing, 18th Edition By Joseph Cannon
ST
Chapter 1-19 with Bonus 1&2
Answers are at the End of Each Chapter
UV
Chapter 1
Student name:
1) Marketing is basically selling and advertising.
⊚ true
IA
⊚ false
_A
2) Making goods or performing services is called production.
⊚ true
⊚ false
PP
3) Estimating what price consumers are willing to pay for a product and assessing whether the
firm can make a profit selling at that price is an example of a production activity.
⊚ true
⊚ false
RO
4) Marketing can provide needed direction for production and help make sure that the right
goods and services find their way to interested consumers.
⊚ true
VE
⊚ false
5) Marketing plays an essential role in creating customer satisfaction.
D?
⊚ true
⊚ false
??
, 6) If a firm produces the right goods or services, marketing has little role to play in creating
customer satisfaction.
⊚ true
ST
⊚ false
7) In advanced economies, marketing costs about 10 percent of each consumer’s dollar.
UV
⊚ true
⊚ false
8) Marketing encourages the development and spread of new ideas, goods, and services.
IA
⊚ true
⊚ false
_A
9) Marketing is both a set of activities performed by organizations and a social process.
⊚ true
⊚ false
PP
10) Marketing is the performance of activities that seek to accomplish an organization’s
objectives by anticipating customer or client needs and directing a flow of need-satisfying
goods and services from producer to customer or client.
RO
⊚ true
⊚ false
11) The micro view of marketing is mainly concerned with the activities performed by
VE
organizations.
⊚ true
⊚ false
D?
12) Marketing only applies to for-profit organizations.
⊚ true
⊚ false
??
, 13) Marketing activities should begin with potential customer needs, not with the production
process.
⊚ true
ST
⊚ false
14) Production, not marketing, should determine what products are to be made.
UV
⊚ true
⊚ false
15) Marketing does not occur unless there are two or more parties who want to exchange
IA
something for something else.
⊚ true
⊚ false
_A
16) In a pure subsistence economy—when each family unit produces everything it consumes—no
marketing is involved.
⊚ true
PP
⊚ false
17) Marketing is concerned with individual transactions rather than with building ongoing
RO
relationships with customers, because that is the job of the public relations department.
⊚ true
⊚ false
VE
18) Macro-marketing emphasizes how the whole marketing system works.
⊚ true
⊚ false
D?
19) Macro-marketing is a social process that direct an economy’s flow of goods and services
from producers to consumers in a way that effectively matches supply and demand and
accomplishes the objectives of society.
⊚ true
??
⊚ false
ST
TEST BANK
UV
IA
_A
William D. Perreault, Joseph P. Cannon & E. Jerome
McCarthy
PP
RO
Comprehensive Test Bank for Instructors and
Students
VE
© William D. Perreault, Joseph P. Cannon & E. Jerome McCarthy
D?
All rights reserved. Reproduction or distribution without permission is prohibited.
??
©MEDGEEK
, TEST BANK FOR
Essentials of Marketing, 18th Edition By Joseph Cannon
ST
Chapter 1-19 with Bonus 1&2
Answers are at the End of Each Chapter
UV
Chapter 1
Student name:
1) Marketing is basically selling and advertising.
⊚ true
IA
⊚ false
_A
2) Making goods or performing services is called production.
⊚ true
⊚ false
PP
3) Estimating what price consumers are willing to pay for a product and assessing whether the
firm can make a profit selling at that price is an example of a production activity.
⊚ true
⊚ false
RO
4) Marketing can provide needed direction for production and help make sure that the right
goods and services find their way to interested consumers.
⊚ true
VE
⊚ false
5) Marketing plays an essential role in creating customer satisfaction.
D?
⊚ true
⊚ false
??
, 6) If a firm produces the right goods or services, marketing has little role to play in creating
customer satisfaction.
⊚ true
ST
⊚ false
7) In advanced economies, marketing costs about 10 percent of each consumer’s dollar.
UV
⊚ true
⊚ false
8) Marketing encourages the development and spread of new ideas, goods, and services.
IA
⊚ true
⊚ false
_A
9) Marketing is both a set of activities performed by organizations and a social process.
⊚ true
⊚ false
PP
10) Marketing is the performance of activities that seek to accomplish an organization’s
objectives by anticipating customer or client needs and directing a flow of need-satisfying
goods and services from producer to customer or client.
RO
⊚ true
⊚ false
11) The micro view of marketing is mainly concerned with the activities performed by
VE
organizations.
⊚ true
⊚ false
D?
12) Marketing only applies to for-profit organizations.
⊚ true
⊚ false
??
, 13) Marketing activities should begin with potential customer needs, not with the production
process.
⊚ true
ST
⊚ false
14) Production, not marketing, should determine what products are to be made.
UV
⊚ true
⊚ false
15) Marketing does not occur unless there are two or more parties who want to exchange
IA
something for something else.
⊚ true
⊚ false
_A
16) In a pure subsistence economy—when each family unit produces everything it consumes—no
marketing is involved.
⊚ true
PP
⊚ false
17) Marketing is concerned with individual transactions rather than with building ongoing
RO
relationships with customers, because that is the job of the public relations department.
⊚ true
⊚ false
VE
18) Macro-marketing emphasizes how the whole marketing system works.
⊚ true
⊚ false
D?
19) Macro-marketing is a social process that direct an economy’s flow of goods and services
from producers to consumers in a way that effectively matches supply and demand and
accomplishes the objectives of society.
⊚ true
??
⊚ false
