C209 – Introduction to IT: Comprehensive Final Quiz (Ch. 1–14)
what can Hr do best support organizational strategy? - //correct answer//-acquire,
develop, and retain the best employees
a manager abruptly fired anyone who is not dressed in business casual attire pere
company policy. what has the manager done? - //correct answer//-not broken the law
Which law governs the issues of overtime and federal minimum wage? - //correct
answer//-the Fair Labor Standards Acts of 1938
A boss is making unwelcome sexual advances and inappropriate requests for favors to
several employees. Which type of harassment is this? - //correct answer//-quid pro quo
harassment
Which type of discrimination could be occurring if consistent qualifications across all
applicants actually discourage minorities from applying? - //correct answer//-adverse
impact
Which term best describes training that can help learners identify the most effective
ways of working with people from particular culture or country? - //correct answer//-
culture-specific cross-cultural training
A manager believes that all Asians are high performers. Which kind of bias is this? -
//correct answer//-stereotype
A supervisor has just received a report from HR identifying and describing the important
aspects of a newly created job as well as the characteristics a worker needs to succeed
in that job. What is another name for this? - //correct answer//-job analysis
Susan is new to the company, so Travis is filling her in on how things really work. He
tells her about who is in charge, whom she needs to go with questions, and how to go
about getting things done without stepping on anyone's toes. What is Travis explaining?
- //correct answer//-the company's organizational structure
How could HR help increase their company's performance? - //correct answer//-by
improving the company's ability to cope with growth and change
If the goal is to enhance organizational culture, which characteristics should be the
focus when evaluating applicants? - //correct answer//-integrity, values, and ethics
Employee performance goals should be characterized as ______. - //correct answer//-
challenging and specific
, Accurately rating only those aspects of a person's work performance that are observed
is associated with _________. - //correct answer//-task acquaintance
Which disciplinary action could be repeated for the same offense and is the foundational
step of progressive discipline? - //correct answer//-Counseling
Which error involves a manager failing to measure an employee's performance against
established standards? - //correct answer//-contrast effect
Managing aspects of the organization's structure to accomplish goals is called _______.
- //correct answer//-
Inclusion and employee engagement are at least two organizational factors positively
impacted by which practice? - //correct answer//-allowing employees to use their unique
skills and abilities
What is affective commitment? - //correct answer//-having a positive emotional
attachment to an organization and strong identification with its values and goals
If a company is trying to decrease voluntary turnover, which situation are they trying to
prevent? - //correct answer//-An employee resigns to accept a better-paying job.
Supporting organizational leadership is a key HR responsibility best achieved by
______. - //correct answer//-providing employees with opportunities for professional
development and growth
What is one significant, yet indirect, cost of voluntary turnover? - //correct answer//-drop
in employee morale
Which retention strategy is a mobility barrier designed to decrease the chances
employees will leave? - //correct answer//-training employees in a way that is very
specific to the company's way of doing things
What conditions can cause businesses to experience an increase in voluntary turnover?
- //correct answer//-an upswing in the U.S. economy and low unemployment rates
A high-performing employee resigns after requesting a modest pay increase and being
told that raises are only considered annually, at performance appraisal time. This is an
example of ______. - //correct answer//-dysfunctional turnover
Succession management helps ensure key organizational roles have potential
candidates available. Advantages to such proactive planning include all of the following
except _______. - //correct answer//-reduced risk of discrimnatory practices
what can Hr do best support organizational strategy? - //correct answer//-acquire,
develop, and retain the best employees
a manager abruptly fired anyone who is not dressed in business casual attire pere
company policy. what has the manager done? - //correct answer//-not broken the law
Which law governs the issues of overtime and federal minimum wage? - //correct
answer//-the Fair Labor Standards Acts of 1938
A boss is making unwelcome sexual advances and inappropriate requests for favors to
several employees. Which type of harassment is this? - //correct answer//-quid pro quo
harassment
Which type of discrimination could be occurring if consistent qualifications across all
applicants actually discourage minorities from applying? - //correct answer//-adverse
impact
Which term best describes training that can help learners identify the most effective
ways of working with people from particular culture or country? - //correct answer//-
culture-specific cross-cultural training
A manager believes that all Asians are high performers. Which kind of bias is this? -
//correct answer//-stereotype
A supervisor has just received a report from HR identifying and describing the important
aspects of a newly created job as well as the characteristics a worker needs to succeed
in that job. What is another name for this? - //correct answer//-job analysis
Susan is new to the company, so Travis is filling her in on how things really work. He
tells her about who is in charge, whom she needs to go with questions, and how to go
about getting things done without stepping on anyone's toes. What is Travis explaining?
- //correct answer//-the company's organizational structure
How could HR help increase their company's performance? - //correct answer//-by
improving the company's ability to cope with growth and change
If the goal is to enhance organizational culture, which characteristics should be the
focus when evaluating applicants? - //correct answer//-integrity, values, and ethics
Employee performance goals should be characterized as ______. - //correct answer//-
challenging and specific
, Accurately rating only those aspects of a person's work performance that are observed
is associated with _________. - //correct answer//-task acquaintance
Which disciplinary action could be repeated for the same offense and is the foundational
step of progressive discipline? - //correct answer//-Counseling
Which error involves a manager failing to measure an employee's performance against
established standards? - //correct answer//-contrast effect
Managing aspects of the organization's structure to accomplish goals is called _______.
- //correct answer//-
Inclusion and employee engagement are at least two organizational factors positively
impacted by which practice? - //correct answer//-allowing employees to use their unique
skills and abilities
What is affective commitment? - //correct answer//-having a positive emotional
attachment to an organization and strong identification with its values and goals
If a company is trying to decrease voluntary turnover, which situation are they trying to
prevent? - //correct answer//-An employee resigns to accept a better-paying job.
Supporting organizational leadership is a key HR responsibility best achieved by
______. - //correct answer//-providing employees with opportunities for professional
development and growth
What is one significant, yet indirect, cost of voluntary turnover? - //correct answer//-drop
in employee morale
Which retention strategy is a mobility barrier designed to decrease the chances
employees will leave? - //correct answer//-training employees in a way that is very
specific to the company's way of doing things
What conditions can cause businesses to experience an increase in voluntary turnover?
- //correct answer//-an upswing in the U.S. economy and low unemployment rates
A high-performing employee resigns after requesting a modest pay increase and being
told that raises are only considered annually, at performance appraisal time. This is an
example of ______. - //correct answer//-dysfunctional turnover
Succession management helps ensure key organizational roles have potential
candidates available. Advantages to such proactive planning include all of the following
except _______. - //correct answer//-reduced risk of discrimnatory practices
