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i. Leadership styles (autocratic, authentic leadership)
ii. Organizational behavior (affective conflict, accommodation, autonomous
work groups)
iii. Management theories & motivation (Alderfer’s ERG)
iv. Strategic management (barriers to entry, adapters, benchmarking,
business strategy)
v. Business operations & structure (boundaryless organization, bureaucratic
control, buffering)
vi. Entrepreneurship (business plan, incubators, bootlegging)
vii. HR & employment law (adverse impact, affirmative action, assessment
centers)
viii. Accounting & financial fundamentals (balance sheet, assets, ABC costing)
ix. Innovation & decision-making models (bounded rationality,
brainstorming)
1. Which statement best describes autocratic leadership?
A. Leaders seek consensus before making decisions
B. Leaders delegate all decisions to subordinates
C. Leaders make decisions independently and announce them to the group ✔
D. Leaders avoid giving direction to employees
2. Authentic leaders primarily focus on:
,A. Maintaining strict rule compliance
B. Presenting a charismatic image
C. Staying true to their values while leading ✔
D. Maximizing profits at all costs
3. A potential disadvantage of autocratic leadership is:
A. Enhanced decision-making speed
B. Reduced employee input and engagement ✔
C. Too much delegation
D. Lack of clear direction
4. Authentic leadership is characterized by:
A. Manipulative persuasion
B. External validation
C. Self-awareness and transparency ✔
D. Avoidance of difficult conversations
5. Autocratic leadership is most appropriate when:
A. High creativity is required
B. Decisions must be made quickly in a crisis ✔
C. Employees have high autonomy needs
D. Collaboration is essential
6. Affective conflict is best defined as:
A. Conflict about tasks and processes
B. Emotional conflict directed at people ✔
C. A structured debate about ideas
D. A negotiation technique
7. The accommodation conflict style involves:
A. Insisting your needs take priority
B. Avoiding the issue
,C. Cooperating with the other party at the expense of your own interests ✔
D. Seeking a compromise
8. Autonomous work groups are best described as teams that:
A. Only make minor operational decisions
B. Have full control over task execution and decision-making ✔
C. Are externally controlled by supervisors
D. Require constant managerial oversight
9. Affective conflict typically results in:
A. Higher trust
B. Improved creativity
C. Lower team morale and productivity ✔
D. More efficient processes
10. A manager using the accommodation style most likely wants to:
A. Preserve relationships ✔
B. Win the argument
C. Avoid all responsibility
D. Dominate the discussion
Management Theories & Motivation (Alderfer’s ERG Theory)
11. According to ERG Theory, the three categories of needs are:
A. Efficiency, Renewal, Growth
B. Esteem, Reward, Gratification
C. Existence, Relatedness, Growth ✔
D. Emotion, Reason, Goal
12. ERG theory differs from Maslow because it:
A. Requires needs to be met strictly in order
B. Allows multiple needs to operate simultaneously ✔
, C. Rejects social needs
D. Eliminates growth needs
13. A frustrated employee who shifts focus back to lower-level needs is showing:
A. Attribution
B. Regression ✔
C. Integration
D. Expectancy
14. A “Growth need” in ERG theory refers to the desire for:
A. Physical safety
B. Personal development and meaningful work ✔
C. Social belonging
D. Financial stability
15. A manager applying ERG theory should:
A. Focus on one category at a time
B. Assume employees have identical needs
C. Recognize that needs vary and overlap ✔
D. Encourage employees to ignore lower needs
Strategic Management (Barriers to Entry, Adapters, Benchmarking, Business
Strategy)
16. Barriers to entry refer to:
A. Customer loyalty programs
B. Conditions that make it difficult for new firms to enter a market ✔
C. High employee turnover
D. The number of available suppliers
17. Benchmarking involves: