HWCCE Exam prep - Provided by Adapt
ACTUAL UPDATED QUESTIONS AND
CORRECT ANSWERS
Coach Preparation, 1.1 - CORRECT ANSWERS✅✅The coach's state helps the client's
state.
Coach Prep Competencies, 1.1 - CORRECT ANSWERS✅✅Calm, Present, emotionally
available, Review Materials, Logistics are in place
First Session or before, 1.2 - CORRECT ANSWERS✅✅Describe the coaching process,
review client information, determine if this is a good fit, clarify roles and expectations, client
will self-define: vision, goal, action steps
Coaching agreement will contain, 1.2.4 - CORRECT ANSWERS✅✅Logistics and
responsibilities
Early Sessions, 1.3 - CORRECT ANSWERS✅✅Client assesses current state of
health/wellness, explore vision, identify gaps, explore preferences and priorities, Longterm
goals and outcomes, short-term action steps, identify support and backup plans, preference
for accountability
Routine Follow-up sessions, 1.4 - CORRECT ANSWERS✅✅Client will self-assess energy
at beginning of these sessions, goal check in, client selects session focus, set goals for
following week, Use appropriate skills/processes depending on client's focus, New action
steps, learning and take away's, show appreciation, ask for feedback, schedule next session
Coaching program termination session, 1.5 - CORRECT ANSWERS✅✅In this session
invite the client to reflect on, assess, and to articulate progress made, challenges experienced,
lessons learned, and growth attained. Assist in developing a sustainable pathway forward
and/or maintenance/relapse prevention plan including available support and resources.
simple reflections, 2.5.1, 2.5.3 - CORRECT ANSWERS✅✅paraphrases or using their own
words to reflect what you hear them saying. "It seems (add their words here)..."
,amplified reflections, 2.5.2 - CORRECT ANSWERS✅✅Maximize or minimize what clients
say in order to evoke disagreement from them in the direction of change talk, forming new
insights and reasons to change. Being carful with these so it isn't shaming. Using an absolute
word like "impossible" to inspire change talk.
double- sided reflections, 2.5.2 - CORRECT ANSWERS✅✅reveal multiple perspectives at
the same time. Look at different facets and compare a current resistant statement with a prior
readiness statement. "I hear you saying...but, I've also heard you say..." may raise the clients
awareness of discrepancies
Shifted focus reflections, 2.5.2 - CORRECT ANSWERS✅✅redirect our attention away
from a resistance provoking subject in order to focus on another area. Focusing on something
that they have made a positive change with.
Perspective reflections, 2.5.2, 2.5.3 - CORRECT ANSWERS✅✅Another form of listening.
Tap into emotion and needs in the right side of the brain.
This process is more provocative and transformational than inquiry because it gets to the truth
of the matter.
empathy (guesses) reflections, 2.5.2 - CORRECT ANSWERS✅✅This reflection is being
with the person and their feelings. Not changing any of their words with assumptions.
Self-dertmination, - CORRECT ANSWERS✅✅A client's ability to reach his or her highest
level of motivation, engagement, performance, persistence and creativity.
What does a coaching client environment nurture? - CORRECT ANSWERS✅✅Autonomy,
Competence, Relatedness
Dementions contained in a coaching relationship - CORRECT ANSWERS✅✅social
environment, structure, autonomy support, involvement
What does self-efficacy come from? - CORRECT ANSWERS✅✅performance experiences,
vicarious experiences, imagined experiences, verbal persuasion, physiological states,
emotional states
, What does autonomy come from? - CORRECT ANSWERS✅✅acknowledging choice
What does a client- centered relationship consist of? 2.1 - CORRECT
ANSWERS✅✅empowering the client to self-discover values, resources, and strategies that
are individualized and meaningful. The client is the expert in navigating his/her own life,
based upon personal preferences and past experiences. The coach provides the structure of
the session and serves as a facilitative partner. Education and information is only given after
permission has been given and only at the level of the clients current literacy and within the
coaches scope of practice.
How to build trust and rapport. 2.2 - CORRECT ANSWERS✅✅Through demonstration of
benevolence, honesty, sincerity and authenticity. Conveying unconditional positive regard,
following through on commitments, and openly naming and addressing discord/conflict in a
timely manner.
What is active listening and presence? 2.3 - CORRECT ANSWERS✅✅Being attentive and
mindful, open-minded, curious with our assumption, pacing the conversation to fit the clients
needs, listening for what isn't being said, use silence appropriately, notice and address client's
nonverbal communication.
Transtheoretical Model (TTM) Stages of Change 2.9.1 - CORRECT ANSWERS✅✅Coach
must recognize which stage of change client is in and supports them to create goals based on
that stage & readiness.
1. Pre-contemplation: Not even thinking about
2. Contemplation: Thinking about it
3. Preparation: Getting ready to do it
4. Action: Doing it for the 1st time or few
5. Maintenance: Habit (at least 6 mo)
These goals set client up for success: 2.9.2 - CORRECT ANSWERS✅✅SMART goals
Specific
Measurable
Achievable/attainable
Realistic/relavant
Timely
ACTUAL UPDATED QUESTIONS AND
CORRECT ANSWERS
Coach Preparation, 1.1 - CORRECT ANSWERS✅✅The coach's state helps the client's
state.
Coach Prep Competencies, 1.1 - CORRECT ANSWERS✅✅Calm, Present, emotionally
available, Review Materials, Logistics are in place
First Session or before, 1.2 - CORRECT ANSWERS✅✅Describe the coaching process,
review client information, determine if this is a good fit, clarify roles and expectations, client
will self-define: vision, goal, action steps
Coaching agreement will contain, 1.2.4 - CORRECT ANSWERS✅✅Logistics and
responsibilities
Early Sessions, 1.3 - CORRECT ANSWERS✅✅Client assesses current state of
health/wellness, explore vision, identify gaps, explore preferences and priorities, Longterm
goals and outcomes, short-term action steps, identify support and backup plans, preference
for accountability
Routine Follow-up sessions, 1.4 - CORRECT ANSWERS✅✅Client will self-assess energy
at beginning of these sessions, goal check in, client selects session focus, set goals for
following week, Use appropriate skills/processes depending on client's focus, New action
steps, learning and take away's, show appreciation, ask for feedback, schedule next session
Coaching program termination session, 1.5 - CORRECT ANSWERS✅✅In this session
invite the client to reflect on, assess, and to articulate progress made, challenges experienced,
lessons learned, and growth attained. Assist in developing a sustainable pathway forward
and/or maintenance/relapse prevention plan including available support and resources.
simple reflections, 2.5.1, 2.5.3 - CORRECT ANSWERS✅✅paraphrases or using their own
words to reflect what you hear them saying. "It seems (add their words here)..."
,amplified reflections, 2.5.2 - CORRECT ANSWERS✅✅Maximize or minimize what clients
say in order to evoke disagreement from them in the direction of change talk, forming new
insights and reasons to change. Being carful with these so it isn't shaming. Using an absolute
word like "impossible" to inspire change talk.
double- sided reflections, 2.5.2 - CORRECT ANSWERS✅✅reveal multiple perspectives at
the same time. Look at different facets and compare a current resistant statement with a prior
readiness statement. "I hear you saying...but, I've also heard you say..." may raise the clients
awareness of discrepancies
Shifted focus reflections, 2.5.2 - CORRECT ANSWERS✅✅redirect our attention away
from a resistance provoking subject in order to focus on another area. Focusing on something
that they have made a positive change with.
Perspective reflections, 2.5.2, 2.5.3 - CORRECT ANSWERS✅✅Another form of listening.
Tap into emotion and needs in the right side of the brain.
This process is more provocative and transformational than inquiry because it gets to the truth
of the matter.
empathy (guesses) reflections, 2.5.2 - CORRECT ANSWERS✅✅This reflection is being
with the person and their feelings. Not changing any of their words with assumptions.
Self-dertmination, - CORRECT ANSWERS✅✅A client's ability to reach his or her highest
level of motivation, engagement, performance, persistence and creativity.
What does a coaching client environment nurture? - CORRECT ANSWERS✅✅Autonomy,
Competence, Relatedness
Dementions contained in a coaching relationship - CORRECT ANSWERS✅✅social
environment, structure, autonomy support, involvement
What does self-efficacy come from? - CORRECT ANSWERS✅✅performance experiences,
vicarious experiences, imagined experiences, verbal persuasion, physiological states,
emotional states
, What does autonomy come from? - CORRECT ANSWERS✅✅acknowledging choice
What does a client- centered relationship consist of? 2.1 - CORRECT
ANSWERS✅✅empowering the client to self-discover values, resources, and strategies that
are individualized and meaningful. The client is the expert in navigating his/her own life,
based upon personal preferences and past experiences. The coach provides the structure of
the session and serves as a facilitative partner. Education and information is only given after
permission has been given and only at the level of the clients current literacy and within the
coaches scope of practice.
How to build trust and rapport. 2.2 - CORRECT ANSWERS✅✅Through demonstration of
benevolence, honesty, sincerity and authenticity. Conveying unconditional positive regard,
following through on commitments, and openly naming and addressing discord/conflict in a
timely manner.
What is active listening and presence? 2.3 - CORRECT ANSWERS✅✅Being attentive and
mindful, open-minded, curious with our assumption, pacing the conversation to fit the clients
needs, listening for what isn't being said, use silence appropriately, notice and address client's
nonverbal communication.
Transtheoretical Model (TTM) Stages of Change 2.9.1 - CORRECT ANSWERS✅✅Coach
must recognize which stage of change client is in and supports them to create goals based on
that stage & readiness.
1. Pre-contemplation: Not even thinking about
2. Contemplation: Thinking about it
3. Preparation: Getting ready to do it
4. Action: Doing it for the 1st time or few
5. Maintenance: Habit (at least 6 mo)
These goals set client up for success: 2.9.2 - CORRECT ANSWERS✅✅SMART goals
Specific
Measurable
Achievable/attainable
Realistic/relavant
Timely
