AT&T Wireless Knowledge Check – EDM Fundamentals Exam Quiz with Questions and Correct
Answers
When does AT & T no longer need the pre-authorization hold placed on the customer's card? - Answer-
After all phones have shipped.
To find the per day cost of a plan , divide the monthly cost without any discounts by ________. -
Answer-30
When are customers CHARGED for the sales tax on each phone ordered? - Answer-Once it ships from
the AT & T Warehouse.
The customer that qualifies for the appreciation offer must be the ____________. - Answer-Account
holder
Which role(s) qualify for the Teacher Appreciation Offer? - Answer-College Professors, Principals, and K -
12 Teachers
A Costco member adds a new phone number to their AT&T account. What monthly savings will they
receive? - Answer-2.78 per month for 36 months
Jim is signing up for new AT&T service at a Costco location.
If Jim wants to save 10 per month on his Unlimited Plan that he sees advertised in the location, what
plan will he need to sign up for? - Answer-Unlimited Premium PL
John is a qualified AARP member who decides to sign up for the Unlimited Premium PL plan instead of
the Unlimited Extra EL plan . John is also deciding between signing up for 5 or 6 lines . Which of the
following would be true of John's AARP savings depending on how many lines he signs up for ? - Answer-
Answers
When does AT & T no longer need the pre-authorization hold placed on the customer's card? - Answer-
After all phones have shipped.
To find the per day cost of a plan , divide the monthly cost without any discounts by ________. -
Answer-30
When are customers CHARGED for the sales tax on each phone ordered? - Answer-Once it ships from
the AT & T Warehouse.
The customer that qualifies for the appreciation offer must be the ____________. - Answer-Account
holder
Which role(s) qualify for the Teacher Appreciation Offer? - Answer-College Professors, Principals, and K -
12 Teachers
A Costco member adds a new phone number to their AT&T account. What monthly savings will they
receive? - Answer-2.78 per month for 36 months
Jim is signing up for new AT&T service at a Costco location.
If Jim wants to save 10 per month on his Unlimited Plan that he sees advertised in the location, what
plan will he need to sign up for? - Answer-Unlimited Premium PL
John is a qualified AARP member who decides to sign up for the Unlimited Premium PL plan instead of
the Unlimited Extra EL plan . John is also deciding between signing up for 5 or 6 lines . Which of the
following would be true of John's AARP savings depending on how many lines he signs up for ? - Answer-
