MGMT 3500 FINAL EXAM QUESTIONS WITH VERIFIED SOLUTIONS GRADED A+
What is "diversity management"? - Answers Diversity management is the strategy of using best
practices with proven results to find and create a diverse and inclusive workplace.
Title VII of Civil Rights Act - intent? Who is included in protected classes? Applies to which
states? What are "employment decisions"? - Answers Race, gender, sex, color, ethnic origin,
religion
Applies to all states
Employment decisions: Hiring, firing, promotions, assignments, etc.
Federal law vs. state and local laws impacting HR - Answers HR professionals must be familiar
with a wide array of different statutory and regulatory authorities in order to effectively and
lawfully deal with company personnel.
Federal laws trump state and local.
Disparate impact - Answers Disparate impact: policies, practices, rules or other systems that
appear to be neutral result in a disproportionate impact on a protected group.
Ex. If you test all applicants and only African Americans are eliminated based on the results of
the assessment.
Disparate treatment - Answers Disparate treatment is intentional employment discrimination.
Ex. If only African American applicants are required to take a pre-employment assessment test
What is "retaliation"? - Answers it is illegal to retaliate against an employee who has complained
about sexual harassment or one who participates in an investigation. This includes firing, giving
worse assignments, shifts, harassing, threatening.
ADA - Answers reasonable accommodation - under $500/free don't have to alter or change
anything that's an essential job function. ADA covers physical serious health issues and mental
health.
ADEA - Answers Covers 40+ years old
Intent to stop replacing old ppl with young cheap ees.
Applies to organizations w/ 20+ ees
Benefits can't be denied based on age
Equal pay act - Answers Aimed at abolishing wage disparity based on sex. If men and women
,do same job should be paid equal. Still a gap though.
Definition of diversity (primary vs. secondary) - Answers Primary: Born this way
Secondary: Raised or chosen
What is the "business model of Diversity management"? - Answers Striving for diversity in order
to ultimately benefit bottom dollar. Attract the best employees, good PR, better ideas, less
lawsuits, lower turnover
*What is Affirmative Action? And how does it differ from managing diversity?* - Answers
Affirmative action: Governance - Pres. orders/federal court orders or voluntary. Concept -
Policies that say action should be taken to balance a workplace to it's labor market/right past
wrongs.
Managing diversity: Governance - Policies within a company/organization, a business strategy.
Concept - Not a legal requirement; designed to get better talent and/or serve a diverse customer
base
*How are women doing in leadership roles in US business? What is the glass ceiling? Pay gap?
Motherhood penalty?* - Answers democratic leader or participative ask people about your
leadership or people oriented leader where you ask people get to know their personalities. Seen
as positive for women by followers (men and women).
But if women does dictator, authoritarian, task, seen as negative by followers.
when having baby you lose average 4% of pay per kid, man bumps up 6%. It's the perception that
working mother is scatterbrained and working father is breadwinner and needs money.
How can mentors help female ees? - Answers female could give them networking opportunities,
career advice, exposure higher into organization.
Describe best practices for pregnant ees? - Answers main message = treat them the same as
everyone else, weather applicant or not. Never ask are you pregnant, when are you due, etc. ask
same interview questions. If employee asks for accommodation, ask if they have specific
restrictions from doctor need specific restrictions.
What is religious discrimination? - Answers Discrimination based on religeion in hiring, firing,
promotions, scheduling, etc.
-Ex: assigning to non-customer contact position.
, -Customer preference does not matter legally. -"disparate treatment"
-cannot favor hiring one religion over others (except churches)
What is religious harassment? - Answers Offensive remarks about religion that is frequent and
severe
-harassers: boss, other supervisor, co-worker, customer
-or making employee abandon a religion for a job
-or accept religion for a job
-cannot force employees to participate in religious activity as condition of employment
What is a "religion" under the EEOC / Title VII? - Answers A sincerely held religious belief all
religions and atheism.
*What is proselytizing? How should you handle an ee who does this at work?* - Answers
Actively recruiting new members to your religion. Need no harassment policy for everything
An employee requests a religious accommodation - can you ask them to prove it's a real religion?
- Answers No
What does "reasonable accommodation" mean? - Answers -make adjustments to allow practice
of religion
-ex: flex schedule, staffing substitution/swaps, policy modifications
-ex: altering a dress code to allow turban or headscarf
What is "undue Hardship"? - Answers If its costly, compromises safety, decreases work
efficiency, infringes on rights of other employees, or requires employees to do more than their
share of hazardous or burdensome work.
-if undue hardship then you can deny accommodation
Why might there be an issue in decorating the workplace for a holiday like Christmas? - Answers
-allow decorations? Where? What if others complain? Which holidays to celebrate?
What is race? Ethnic origin? Color? - Answers Race is associated with biology
Ethnicity is associated with culture
Color is associated with skin pigmentation
Ex: Black person from France with light skin
What is "diversity management"? - Answers Diversity management is the strategy of using best
practices with proven results to find and create a diverse and inclusive workplace.
Title VII of Civil Rights Act - intent? Who is included in protected classes? Applies to which
states? What are "employment decisions"? - Answers Race, gender, sex, color, ethnic origin,
religion
Applies to all states
Employment decisions: Hiring, firing, promotions, assignments, etc.
Federal law vs. state and local laws impacting HR - Answers HR professionals must be familiar
with a wide array of different statutory and regulatory authorities in order to effectively and
lawfully deal with company personnel.
Federal laws trump state and local.
Disparate impact - Answers Disparate impact: policies, practices, rules or other systems that
appear to be neutral result in a disproportionate impact on a protected group.
Ex. If you test all applicants and only African Americans are eliminated based on the results of
the assessment.
Disparate treatment - Answers Disparate treatment is intentional employment discrimination.
Ex. If only African American applicants are required to take a pre-employment assessment test
What is "retaliation"? - Answers it is illegal to retaliate against an employee who has complained
about sexual harassment or one who participates in an investigation. This includes firing, giving
worse assignments, shifts, harassing, threatening.
ADA - Answers reasonable accommodation - under $500/free don't have to alter or change
anything that's an essential job function. ADA covers physical serious health issues and mental
health.
ADEA - Answers Covers 40+ years old
Intent to stop replacing old ppl with young cheap ees.
Applies to organizations w/ 20+ ees
Benefits can't be denied based on age
Equal pay act - Answers Aimed at abolishing wage disparity based on sex. If men and women
,do same job should be paid equal. Still a gap though.
Definition of diversity (primary vs. secondary) - Answers Primary: Born this way
Secondary: Raised or chosen
What is the "business model of Diversity management"? - Answers Striving for diversity in order
to ultimately benefit bottom dollar. Attract the best employees, good PR, better ideas, less
lawsuits, lower turnover
*What is Affirmative Action? And how does it differ from managing diversity?* - Answers
Affirmative action: Governance - Pres. orders/federal court orders or voluntary. Concept -
Policies that say action should be taken to balance a workplace to it's labor market/right past
wrongs.
Managing diversity: Governance - Policies within a company/organization, a business strategy.
Concept - Not a legal requirement; designed to get better talent and/or serve a diverse customer
base
*How are women doing in leadership roles in US business? What is the glass ceiling? Pay gap?
Motherhood penalty?* - Answers democratic leader or participative ask people about your
leadership or people oriented leader where you ask people get to know their personalities. Seen
as positive for women by followers (men and women).
But if women does dictator, authoritarian, task, seen as negative by followers.
when having baby you lose average 4% of pay per kid, man bumps up 6%. It's the perception that
working mother is scatterbrained and working father is breadwinner and needs money.
How can mentors help female ees? - Answers female could give them networking opportunities,
career advice, exposure higher into organization.
Describe best practices for pregnant ees? - Answers main message = treat them the same as
everyone else, weather applicant or not. Never ask are you pregnant, when are you due, etc. ask
same interview questions. If employee asks for accommodation, ask if they have specific
restrictions from doctor need specific restrictions.
What is religious discrimination? - Answers Discrimination based on religeion in hiring, firing,
promotions, scheduling, etc.
-Ex: assigning to non-customer contact position.
, -Customer preference does not matter legally. -"disparate treatment"
-cannot favor hiring one religion over others (except churches)
What is religious harassment? - Answers Offensive remarks about religion that is frequent and
severe
-harassers: boss, other supervisor, co-worker, customer
-or making employee abandon a religion for a job
-or accept religion for a job
-cannot force employees to participate in religious activity as condition of employment
What is a "religion" under the EEOC / Title VII? - Answers A sincerely held religious belief all
religions and atheism.
*What is proselytizing? How should you handle an ee who does this at work?* - Answers
Actively recruiting new members to your religion. Need no harassment policy for everything
An employee requests a religious accommodation - can you ask them to prove it's a real religion?
- Answers No
What does "reasonable accommodation" mean? - Answers -make adjustments to allow practice
of religion
-ex: flex schedule, staffing substitution/swaps, policy modifications
-ex: altering a dress code to allow turban or headscarf
What is "undue Hardship"? - Answers If its costly, compromises safety, decreases work
efficiency, infringes on rights of other employees, or requires employees to do more than their
share of hazardous or burdensome work.
-if undue hardship then you can deny accommodation
Why might there be an issue in decorating the workplace for a holiday like Christmas? - Answers
-allow decorations? Where? What if others complain? Which holidays to celebrate?
What is race? Ethnic origin? Color? - Answers Race is associated with biology
Ethnicity is associated with culture
Color is associated with skin pigmentation
Ex: Black person from France with light skin
