CMN 102 EXAM 3 STUDY GUIDE
Social Penetration Theory - Answer -Theorists: Altman and Taylor; States that intimacy
increases as we disclose private info
intimacy - Answer -a close, familiar and usually affectionate personal relationship
peripheral and surface level information - Answer -Peripheral (or surface info) Items are
shared more frequently and sooner than private info
VanLear Study of relationships - Answer -studies personal relationships based on the
social penetration theory
social exchange theory - Answer -Proposes that the relationships we choose to create
and maintain are the ones that maximize our reward and minimize our costs
Comparison Levels (CL) - Answer -gauge relationship satisfaction: Are my needs being
met? Am I generally happy or sad in this relationship? Would not being in this
relationship be better than being in it? (if yes move to depenetration process) Denise
Solomon
Relational turbulence model - Answer -A theory that focuses on the moments of
change in a relationship and the resulting communicative, cognitive, emotional and
behavioral outcomes of that change
Transitions - Answer -(cause) A factor or force that creates potential for change in a
relationship (moving, engagement, children, infidelity)
turbulence - Answer -(effect) the tumultuous expenses that result from a transition
airplane analogy - Answer -Worst part of airplane rides is turbulence, then it becomes
smooth. Same with relationships
Self-Uncertainty - Answer -Doubts we have about being in a relationship
Partner uncertainty - Answer -Concerns about partner, Are they committed to the
relationship
relationship uncertainty - Answer -uncertainty about the general state of your
relationship. Will this relationship last and where is it going?
partner interference - Answer -occurs when a relational partner hinders goals, plans,
and activities
, small group communication - Answer -Interactions between a group of 3-12 people who
share common goals, sense of belonging, exert influence on one another
Advantages of working in a small group - Answer -more information, stimulates
creativity, remember more, greater satisfaction, better understanding of self
Disadvantages of working in a small group - Answer --pressure to conform
-dominate teammates
-dependent on teammates
-takes more time
Maslow's Hierarchy of Needs - Answer -physiological (Food air water)
safety (Need to feel secure/shelter) love/belonging (Need to feel accepted by society)
esteem (Need to feel appreciated and good about yourself)
self-actualization (Being the best that you can be)
Tuckman's approach - Answer -forming (Meeting for the first time)
storming (competing for a spot/people want the same role)
norming (certain roles and groups)
performing (Execute/knowing the people)
Cragen and Hall 5 Central Roles - Answer --task leader (Bad cop, organizer, sets
goals)
-social-emotional leader (good cop, helps with emotional support)
-information provider (writer, brains)
-tension releaser (makes everyone laugh, breaks the ice)
-central negative (devils advocate)
3 leadership styles - Answer -authoritarian, democratic, laissez-faire
Authoritarian - Answer -Superior to everyone in the group/expertise or degree to give
them that right
democratic - Answer -leaders let the group make the decision but makes the final
decision, everyone is equal
Laissez-faire - Answer -Goes with what the group thinks then makes a decision
Groupthink - Answer -Critical thinking is not encouraged, group can do no wrong,
pressure applied to non supporters, reinforce leaders beliefs are important, justifies
group actions
Avoiding Groupthink - Answer -encourage central thinking, be sensitive to differences,
invite external consultant, assign central negative
Social Penetration Theory - Answer -Theorists: Altman and Taylor; States that intimacy
increases as we disclose private info
intimacy - Answer -a close, familiar and usually affectionate personal relationship
peripheral and surface level information - Answer -Peripheral (or surface info) Items are
shared more frequently and sooner than private info
VanLear Study of relationships - Answer -studies personal relationships based on the
social penetration theory
social exchange theory - Answer -Proposes that the relationships we choose to create
and maintain are the ones that maximize our reward and minimize our costs
Comparison Levels (CL) - Answer -gauge relationship satisfaction: Are my needs being
met? Am I generally happy or sad in this relationship? Would not being in this
relationship be better than being in it? (if yes move to depenetration process) Denise
Solomon
Relational turbulence model - Answer -A theory that focuses on the moments of
change in a relationship and the resulting communicative, cognitive, emotional and
behavioral outcomes of that change
Transitions - Answer -(cause) A factor or force that creates potential for change in a
relationship (moving, engagement, children, infidelity)
turbulence - Answer -(effect) the tumultuous expenses that result from a transition
airplane analogy - Answer -Worst part of airplane rides is turbulence, then it becomes
smooth. Same with relationships
Self-Uncertainty - Answer -Doubts we have about being in a relationship
Partner uncertainty - Answer -Concerns about partner, Are they committed to the
relationship
relationship uncertainty - Answer -uncertainty about the general state of your
relationship. Will this relationship last and where is it going?
partner interference - Answer -occurs when a relational partner hinders goals, plans,
and activities
, small group communication - Answer -Interactions between a group of 3-12 people who
share common goals, sense of belonging, exert influence on one another
Advantages of working in a small group - Answer -more information, stimulates
creativity, remember more, greater satisfaction, better understanding of self
Disadvantages of working in a small group - Answer --pressure to conform
-dominate teammates
-dependent on teammates
-takes more time
Maslow's Hierarchy of Needs - Answer -physiological (Food air water)
safety (Need to feel secure/shelter) love/belonging (Need to feel accepted by society)
esteem (Need to feel appreciated and good about yourself)
self-actualization (Being the best that you can be)
Tuckman's approach - Answer -forming (Meeting for the first time)
storming (competing for a spot/people want the same role)
norming (certain roles and groups)
performing (Execute/knowing the people)
Cragen and Hall 5 Central Roles - Answer --task leader (Bad cop, organizer, sets
goals)
-social-emotional leader (good cop, helps with emotional support)
-information provider (writer, brains)
-tension releaser (makes everyone laugh, breaks the ice)
-central negative (devils advocate)
3 leadership styles - Answer -authoritarian, democratic, laissez-faire
Authoritarian - Answer -Superior to everyone in the group/expertise or degree to give
them that right
democratic - Answer -leaders let the group make the decision but makes the final
decision, everyone is equal
Laissez-faire - Answer -Goes with what the group thinks then makes a decision
Groupthink - Answer -Critical thinking is not encouraged, group can do no wrong,
pressure applied to non supporters, reinforce leaders beliefs are important, justifies
group actions
Avoiding Groupthink - Answer -encourage central thinking, be sensitive to differences,
invite external consultant, assign central negative
