1
CMST 2061 Midterm Exam Questions with
Answers (100% Correct Answers)
Which of the following is primarily related to Stage 4 of the linear
communication model, perceiving the information as a message.
a. Attending
b. Decoding
c. Channeling
d. Deciding Answer: Attending
Employees complain of feeling overwhelmed by e-mail and text messages, with
some employees checking their e-mail boxes up to 40 times per hour. Such
constant connection with others results in Answer: Information overload
Communication competence involves knowing what's appropriate and having
the requisite communication skills to perform. What is the third factor
important to defining communication competence? Answer: Motivation
Meaning is a central concept to the communication process. From the
communication perspective meaning would best be described as Answer: The
subjective response of a communication to experiences and symbols used to
label those experiences.
According to Chapter 1, which business and professional communication
problem does office gossip fall under? Answer: Ethical dilemmas
Perception refers to Answer: Identifying and classifying stimuli apprehended by
the senses
Communication through new media channels are best described by the linear
model of communication, while face-to-face meetings are form of
communication that truly fit the simultaneous transaction model Answer: False
, 2
Quiet communicators are often perceived as less competent than their more
verbal counterparts Answer: True
The "personalness" of new media is a measure of well they simulate face-to-face
conversation Answer: True
Though important for many service oriented fields like travel, hospitality, real
estate and sales, good communication skills are not particularly important for
highly technical scientific fields Answer: False
It is difficult to change an organization's culture if the change you want to make
is different than the vision held by senior leadership or management Answer:
True
The Hawthorn Studies led to a new classification of theories about organizing,
called: Answer: Humanistic theory
A system of concepts with indications of the relationships among them that
help us to understand a phenomenon is the definition of Answer: Formal,
scholarly theory
Max Weber's Theory of Bureaucracy is an example of Answer: Classical
Theory
Permeable boundaries enable an organization to: Answer: Function as a
relatively open system
Excellent cultures spend more time planning, discussing, and analyzing than
weak, ineffective organizational cultures Answer: False
Critics claimed that, of the two Humanistic theories, the Human Resources
approach didn't do enough to emphasize organizational goals and needs
Answer: False
More than one theory can explain the same phenomenon Answer: True
CMST 2061 Midterm Exam Questions with
Answers (100% Correct Answers)
Which of the following is primarily related to Stage 4 of the linear
communication model, perceiving the information as a message.
a. Attending
b. Decoding
c. Channeling
d. Deciding Answer: Attending
Employees complain of feeling overwhelmed by e-mail and text messages, with
some employees checking their e-mail boxes up to 40 times per hour. Such
constant connection with others results in Answer: Information overload
Communication competence involves knowing what's appropriate and having
the requisite communication skills to perform. What is the third factor
important to defining communication competence? Answer: Motivation
Meaning is a central concept to the communication process. From the
communication perspective meaning would best be described as Answer: The
subjective response of a communication to experiences and symbols used to
label those experiences.
According to Chapter 1, which business and professional communication
problem does office gossip fall under? Answer: Ethical dilemmas
Perception refers to Answer: Identifying and classifying stimuli apprehended by
the senses
Communication through new media channels are best described by the linear
model of communication, while face-to-face meetings are form of
communication that truly fit the simultaneous transaction model Answer: False
, 2
Quiet communicators are often perceived as less competent than their more
verbal counterparts Answer: True
The "personalness" of new media is a measure of well they simulate face-to-face
conversation Answer: True
Though important for many service oriented fields like travel, hospitality, real
estate and sales, good communication skills are not particularly important for
highly technical scientific fields Answer: False
It is difficult to change an organization's culture if the change you want to make
is different than the vision held by senior leadership or management Answer:
True
The Hawthorn Studies led to a new classification of theories about organizing,
called: Answer: Humanistic theory
A system of concepts with indications of the relationships among them that
help us to understand a phenomenon is the definition of Answer: Formal,
scholarly theory
Max Weber's Theory of Bureaucracy is an example of Answer: Classical
Theory
Permeable boundaries enable an organization to: Answer: Function as a
relatively open system
Excellent cultures spend more time planning, discussing, and analyzing than
weak, ineffective organizational cultures Answer: False
Critics claimed that, of the two Humanistic theories, the Human Resources
approach didn't do enough to emphasize organizational goals and needs
Answer: False
More than one theory can explain the same phenomenon Answer: True
