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1. The _____ structure is an organizational form that emphasizes flexibility.
A) organic
B) mechanistic
C) scientific
D) systematic
E) bureaucratic - ANSWER A
2. An organization that is skilled at creating, acquiring, and transferring
knowledge and at modifying its behavior to reflect new knowledge and insights is
known as a ____ organization.
A) high-involvement
B) network
C) mechanistic
D) matrix
E) learning - ANSWER E
,3. Which of the following is a characteristic of a large batch organization?
A. Emphasis is on mutual adjustment among people
B. More rules and formal procedures
C. Decentralized decision making
D. Highly customized products
E. Organic structure - ANSWER B
4. Marques Tech is a leading mobile phone manufacturer. The company has a deal
with Food zone, a leading fast-food chain. Anyone with the latest Marques cell
phone will get 20% off on their bill at food zone, with the offer being valid for six
months. Which of the following best describes this scenario?
A. Network organization
B. Strategic alliance
C. Learning organization
D. High-involvement organization
E. Classical conglomeration - ANSWER B
5. In _____, the emphasis is on quality, speed, and flexibility more than on cost,
efficiency, and hierarchy, which is exemplified by employees'
authority to halt operations to correct problems.
A. time-based competition
B. total quantity management
C. lean manufacturing
D. flexible factories
, E. job shops - ANSWER C
6. The support activities in the generic value chain include:
A. firm infrastructure.
B. research and development.
C. outbound logistics.
D. marketing and sales.
E. operations. - ANSWER A
7. Deming's 14 points of quality emphasized a(n) _____ approach to
management.
A. short-term
B. interactive
C. formulaic
D. generic
E. holistic - ANSWER E
8. A mechanistic organization is best described as:
A. an organization with fewer levels of intervening management between staff
and managers.
B. a form of organization that uses the principle of specialization based on
function or role.
C. an organization that emphasizes flexibility.